Ecomwebsites Reviews 2,051

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website is frequently described as easy to use, and the guidance received makes setting up stores much simpler than expected. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with setting up their stores, particularly those with less technical experience, finding the process challenging. A few other people also felt that the video tutorials were outdated, leading to confusion. There were also occasional reports of slow responses to refund requests and difficulties with website functionality, with some reviewers expressing dissatisfaction with the resolution process.

What people talk about most

Website

Reviewers mention positive feedback about the website. Many customers praise the quick and high-quality setup... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, responsiveness, and... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a tech-challenged senior (68 yrs young). I have tried, and given up on, many online business opportunities because they didn't teach me what I needed to know to even get started, let alone bui... See more

Company replied

Rated 5 out of 5 stars

⭐ Review of Ecom Websites My experience with Ecom Websites has been very smooth and helpful. The platform was easy to use, and the guidance I received made setting up my store much simpler than I exp... See more

Company replied

Rated 5 out of 5 stars

"I am beyond impressed with the service provided by Ecomwebsites. I was skeptical when they mentioned they could build a Shopify store in just one hour, but they actually delivered! The quality is t... See more

Company replied

Rated 5 out of 5 stars

I’m genuinely blown away by the quality of the work. I’d been wanting to launch an online store for a long time, but I struggled to figure out how to get started. They delivered my order within just a... See more

Company replied



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

ECOM WEBSITES - A COMPLETE SCAM BE CAREFUL they…

A COMPLETE SCAM BE CAREFUL they promised everything hook you in to spending more money then once they have your money they don’t answer your emails or requests for help. I joined and paid yesterday and even then paid for the DIAMOND VIP PACKAGED with a guaranteed PRIORITY EMAIL quick response and still NOTHING. What is worse you have THREE DAYS TO OPEN YOUR SPOTIFY STORE otherwise the offer expires. It’s day TWO and NO ONE HAS RESPONDED to my SEVEN urgent emails. There is a CLITCH and ERROR in their system set up and no one is responding to help.

29 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Irene!

Thank you for sharing your feedback. We are truly sorry for the stress and frustration this experience has caused you. You placed your trust in us and expected timely support, especially with the Diamond VIP Package, and you absolutely deserved a smoother and more responsive process.

We sincerely apologize for the confusion regarding your support inquiries. Upon checking, our team did respond to you through our live chat support, which provides real-time assistance and is the fastest way to get immediate help from us. We're sorry if this wasn’t clear or if the messages were missed during the back-and-forth.

Regarding your concerns and the issues you encountered with the setup, we completely understand how disappointing this must have been, especially with the time-sensitive three-day window and the system glitch you experienced.

To rectify the issue, we have processed a full refund for your order. You will receive a confirmation shortly, and the funds will be reflected in your account depending on your bank’s processing time.

If there’s anything else we can assist you with, please don’t hesitate to let us know. We truly appreciate your feedback, as it helps us improve our service moving forward.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Helped me out when I had some issues…

Helped me out when I had some issues with the website. Professional looking site developed quickly. Good training materials for beginners.

15 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Wendy!

Thank you so much for sharing your experience! We’re glad to hear that our team was able to assist you when you encountered issues and that you’re happy with how quickly your professional-looking site was developed.

It’s also great to know that you found our training materials helpful. As a beginner, we work hard to make the process as smooth and clear as possible.

We truly appreciate your feedback and are here anytime you need further support!

Warm regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Ecomwebsites is the best

Ecomwebsites is the best, unlike the rest! Choose them and I guarantee you that they won’t disappoint.

29 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Natalie!

Thank you so much for the amazing feedback! We’re truly grateful for your trust and your confidence in EcomWebsites. Hearing that you consider us the best and that we haven’t disappointed means a lot to our entire team.

We’ll continue working hard to deliver the support, service, and results you deserve. Thank you again for choosing us!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

I just jumped and pushed the button for…

I just jumped and pushed the button for the Diamond VIP package after taking a week to make the final decision and WOW" Ive gotten the bonus products and library access, should have done it sooner, thanks for the great package deal.

29 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Robert!

Thank you so much for sharing your experience! We’re thrilled to hear that you decided to move forward with the Diamond VIP package and that it’s already paying off for you.

It’s great to know you’re enjoying the bonus products and full library access. We designed those specifically to help you hit the ground running. Many customers tell us they wish they had joined sooner, too, and we’re glad you’re already seeing the value.

Thank you for trusting us, and we’re excited to support you every step of the way!

Best regards,
Ecomwebsites Team

Rated 1 out of 5 stars

Start selling products right away with…

Start selling products right away with Amer Barham the CEO and Founder of Ecom Websites (ecom-websites.com) Be aware this statement is intentionally misleading misrepresenting and outright lie and intentionally fraud at least for me. I fell for his sales pitch and purchased two other upgrades and did not receive a website that was functional none of the links worked and all of the products were sold out.

Furthermore, I purchased this on Friday, November 11, 2025, I also communicated with the representative before purchasing this product. I tried emailing customer service to be able to do have my website making sales on Black Friday I contacted them at least 47 times with complaints and asking for help on getting this website right and that never happened. On Thanksgiving night all of my products were sold out I could not make any money on Black Friday.
Therefore, on Friday November 28, 2025, I received a phone call from CEO Amer Barham asking me what can we do to get you started with the custom web stores with custom products approximately $2000 for this program I continue to tell them with the problems that I was having and he claimed that this was something I should expect to do to get started and I told him that is not what you said in the presentation that the web stores would be ready to sell products shortly after it is developed. When he started being denial and making excuses and minding, I started getting upset and I was yelling and his solution was to give me my money back which would take 5 to 10 business days.
However, what happened to being reliable and responsible of being in honest reparable company that’s a win-win for everyone, but Amer will promise you the world and deliver and put the blame on me. I do not think it’s right for any business no matter how busy they are to not complete their promise and to be irresponsible of not being a person of your word.

11 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Jerry,

Thank you for taking the time to share your experience, and we want to sincerely apologize for the confusion, frustration, and inconvenience you’ve gone through. This is absolutely not the experience we want for any of our customers, and we're truly sorry that things did not go as expected.

We understand how important timing was for you, especially with Black Friday approaching and we completely recognize how disappointing it must have been to deal with non-functional links, sold-out products, and repeated attempts to get support.

We also want to apologize for any misunderstandings or miscommunication regarding what was included in your package and what you should have expected when your store was delivered. If our messaging came across as misleading or unclear, that is something we take very seriously, and we will be reviewing it closely to ensure that expectations are always transparent and accurate.

As mentioned, we have already processed your refund, and you will see it returned to your original payment method within the quoted 5–10 business days.

Your feedback is important and will help us improve how we communicate, how we support customers during urgent situations, and how we ensure every store is fully functional before delivery. We appreciate you bringing this to our attention, even though the situation has been difficult.

If there is anything further you need or if there are unresolved details we can help clarify, please let us know. We want to make sure you feel fully heard and taken care of.

Thank you again!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

It is a step by step process with ways…step by step to sucess

It is a step by step process with ways to increase their level of help. It’s great

27 November 2025
Unprompted review
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Reply from Ecomwebsites

Hello Margo!

Thank you so much for the feedback! We’re glad the step-by-step process and extra support options are helping. That’s exactly what we aim for. Your success is our priority, and we appreciate you taking the time to share this.

Best regards,
Ecomwebsites Team

Rated 1 out of 5 stars

Waste of money

Waste of money
I purchased the diamond package for $197.00 (Receipt #1266-0834) which was absolutely useless and a waste of money. I requested for a refund but it has been more than 40 days and I haven't received my refund yet.

25 October 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Martin!

Thank you for reaching out and for sharing your concerns. We're truly sorry for the frustration this situation has caused.

We want to assure you that we have now processed your full refund for the Diamond package. Refund times can vary depending on your bank, but you should see the amount reflected in your original payment method within a short period.

We appreciate your patience, and once again, we sincerely apologize for the inconvenience. If you need further information or have questions, we’re here to help.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

The program was full of great info and…

The program was full of great info and the team were very helpful . I would recommend.

26 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Erick!

Thank you so much for sharing your experience! We’re happy to hear that you found the program full of valuable information and that our team was able to support you along the way. We truly appreciate your recommendation!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

The training is very informative and…

The training is very informative and high energy. The that was put together for me came out beautifully. All in all it is well worth the money spent.

25 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Nathan!

Thank you so much for your wonderful feedback! We’re really glad to hear that you enjoyed the training and found it both informative and full of great energy. It’s also great to know that the store we built for you turned out beautifully.

We truly appreciate your kind words, and we’re happy to hear you feel it was well worth the investment. Thank you for trusting us!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

i made it hard

i made it hard, over thinking it? i got frustrated, but because of the high quality of customer service the walked me right through it and it was so easy! I'm 68 and an analog kind of guy, so i know if i can do this anyone can! I'm really fired up looking to get busy. i do know that if it wasn't for the skilled people that are always there, no waiting, i probably would have missed out. i wish i would have done it the first time i saw the ad. do it and pay the 200 its worth so much more, so much more! thank you ecom websites for the opportunity of a life time. cheers to my ecom peeps!

25 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Robert!

Thank you so much for sharing your experience! It’s completely normal to overthink things in the beginning, and we’re really glad our team was able to walk you through everything and make the process easy and stress-free. Your determination is inspiring — especially hearing that you pushed through the frustration and came out feeling confident and excited.

The fact that you’re 68 and still diving into something new says a lot about your drive. If anyone can succeed, it’s someone with your mindset! And we’re truly happy to know that our support team made such a difference for you.

We appreciate your kind words and your recommendation. It means more than you know. Thank you for trusting Ecom Websites, and cheers to your success and the exciting journey ahead!

Best regards,
Ecomwebsites Team

Rated 3 out of 5 stars

My friend AI

I have been working on my site. It keeps showing all products are sold out. It's been like doing like that for almost three months since I bought the Diamond package. AI and I have tried to change that but still I have not been able to compete that. My inventory is good and active. My Theme setting seems to be good. My location showing that I need to chance the fulfillment location to Auto- DS fulfillment, (not my home address). I think it may be on my inventory products list. It is showing Denial on my products inventory list. I have tried to fix that buy changing the Denial to Continue which might fix and show that the Auto-DS. is the products fulfillment location. All of my inventory fulfillment numbers are right showing levels on each product from 10 to 70. If I can get the inventory list to show in the columns format it may fix the problem.

2 August 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello William!

Thanks for the detailed note. It sounds like the root issue is that product availability is being blocked somewhere between inventory, fulfillment location, and product status labels. A few targeted steps can help us isolate and fix this. You may get in touch with our chat support 247 to identify the issue and get this resolved.

You can initiate a chat here https://www.ecomwebsites.com/brands

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Excellent

Excellent step by step training for developing a successful estore.

24 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello David!

Thank you so much for your feedback! We’re really glad to hear that the step-by-step training has been helpful in guiding you toward building a successful e-store. Making the process clear and easy to follow is exactly what we aim for. We appreciate your support!

Best regards,
Ecomwebstes Team

Rated 5 out of 5 stars

Good Good

So far, Great experience! Customer service is very knowledgeable and willing to help!

24 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello!

Thank you so much for sharing your experience! We’re glad to hear things have been great so far and that our customer service team has been knowledgeable and ready to help. Your feedback means a lot to us!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Hey Great Service Here

Econ is very quick with there service online no problem here the service is pretty good.

24 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Jorel!

Thank you for your feedback! We’re glad to hear that Ecom has been quick with the service and that everything has been running smoothly for you. We appreciate your kind words and are happy you’re having a good experience!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Ecomwebsites is the perfect place to start in E-commerce

Ecomwebsites is reliable and their way of showing us how to generate sales with their marketing plan is incredible

21 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Jeepson!

Thank you so much for your feedback! We’re delighted to hear that you find EcomWebsites reliable and that our marketing plan has helped you understand how to generate sales. We appreciate your trust and are happy to be part of your journey!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

great support and lot of resources to…

great support and lot of resources to get succeed

21 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Sayeam!

Thank you so much for your feedback! We’re glad to hear that you’re enjoying the support and finding the resources helpful. Our goal is to give you everything you need to succeed, and we appreciate you sharing your experience!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Ecom websites is an amazing site

Ecom websites is an amazing site! The customer service is amazing. They’re always there to help step by step. I highly recommend signing up

21 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Carole!

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a great experience with Ecom Websites. Our customer service team will be happy to know their step-by-step support made a difference for you.

We truly appreciate your recommendation.

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

The website setup it v

The website setup it very professional and attractive!

20 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Tigesti!

Thank you so much for your feedback! We’re really glad to hear that you find the website setup professional and attractive. Your satisfaction means a lot to us!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Seamless setup

Seamless setup! Every contact with with the Ecom Website support team has been prompt, professional and easy. Thank you all.

19 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hello Abenah!

Thank you so much for your feedback! We’re thrilled to hear that your setup experience has been seamless and that every interaction with our support team has been prompt and professional. We truly appreciate your kind words. Thank you for trusting Ecom Websites!

Best regards,
Ecomwebsites Team

Rated 5 out of 5 stars

Thinking of starting a business, why not try Ecomwebsites has…

My experience with Ecomwebsites has been unique, informative, and educational. The CEO, provides the workshops. He is knowledgeable and willing to share experiences and support. He also developed the Ecom program, which we utilize to set up stores on Shopify. I am fortunate to be part of Ecom because everyone treats me with respect and consideration. I was thining of quitting and the CEO and others reached out to me, willing to provide resources to help me along the way. The CEO and the Ecom community are pleasant and helpful because they want us to achieve our goals at becoming financially successful and to better our lives.

18 November 2025
Unprompted review
Ecomwebsites logo

Reply from Ecomwebsites

Hi Dilcia,

Thank you so much for sharing your experience. We’re truly grateful for your kind words and are glad to hear that your journey with EcomWebsites has been informative, educational, and genuinely supportive. It means a lot to know that the workshops, guidance, and real-world insights provided by our CEO and the entire team have made a positive impact on your learning experience.

We’re especially happy that you felt valued and respected throughout the process. Moments of doubt happen to everyone, and we’re proud that the CEO and the community were there to lift you up, offer resources, and remind you that you’re not alone on this path. Your determination, combined with the support of the Ecom community, is exactly what leads to long-term success.

Thank you for being part of the Ecom family. We’re here to help you achieve your goals and build the financial future you deserve.

Best regards,
Ecomwebsites Team

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