Very reactive team of this company (DESGUACE LOS SANTOS in Spain) Difficult for them because delivery in other countries than Spain (I live in France) was not yet established. They did what 2 do... See more
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The actual item's condition was according to expectations. It was a pair of silver roof rails with minor scratches on the metal, but nothing noticeable from a distance. The plastic and rubber seal pa... See more
Company replied
Avoid, their customer service after sale is non existing even if you write in spanish they still won't give a f... I've tried to contact withing the 15 days gap the customer service to return the... See more
Company replied
The people from ecooparts promptly and kindly answerd all my questions. The vendors also gave feed-back to my inquiries. They ship internationally. And most importantly, the part that I bought works... See more
Company details
- Used Vehicle Parts Shop
- Vehicle Parts Market
- Auto parts shop
- Car accessories shop
- Car Equipment Accessories Store
Written by the company
Ecooparts somos un marketplace online especializado en recambios usados para coche, procedentes exclusivamente de desguaces legales y Centros Autorizados de Tratamiento (CAT). Conectamos tanto a particulares como a profesionales con una amplia red de desguaces autorizados que publican y gestionan directamente la venta de sus piezas recuperadas. Nuestra plataforma reúne más de 8 millones de piezas de segunda mano para automóviles, incluyendo motores, cajas de cambio, centralitas, faros, retrovisores, puertas, paragolpes y todo tipo de componentes mecánicos y eléctricos. Cada recambio es desmontado y clasificado por especialistas del sector, garantizando su procedencia legal y fomentando un mercado transparente de piezas reutilizadas. Ecooparts funciona como un entorno digital seguro, claro y estructurado, donde cada desguace colaborador gestiona sus propios productos: establece precios, promociones, métodos de pago y condiciones de envío. La compraventa se realiza directamente entre comprador y vendedor, favoreciendo una experiencia transparente y eficiente. Además, ofrecemos atención al cliente propia para acompañar a los compradores durante todo el proceso, así como una herramienta de chat interna que permite comunicarse directamente con los vendedores antes de finalizar la compra. De esta forma, los usuarios pueden resolver dudas sobre compatibilidades, plazos de envío, estado de la pieza o cualquier detalle técnico relevante, reduciendo errores y aumentando la confianza. Impulsamos la economía circular en el sector de la automoción, promoviendo la reutilización de piezas y contribuyendo a reducir el impacto ambiental frente a la fabricación de recambios nuevos. Apostamos por un modelo de consumo más sostenible, accesible y eficiente. Nuestro objetivo es facilitar la búsqueda de recambios usados fiables, económicos y verificados, ofreciendo una experiencia de compra intuitiva, organizada y orientada a la confianza. En Ecooparts trabajamos para que encontrar piezas de desguace online sea rápido, seguro y profesional.
Tu confianza es nuestra prioridad
Indica tu número de pedido para poder identificar tu compra
En Ecooparts sabemos que comprar un recambio usado online requiere seguridad y tranquilidad. Por eso trabajamos únicamente con desguaces legales y autorizados, garantizando la trazabilidad y procedencia de cada pieza. Todas las piezas cuentan con garantía según la normativa vigente y las condiciones de cada producto, ofreciendo soluciones confiables ante cualquier incidencia. Además, nuestro equipo de atención al cliente y chat interno con vendedores, está disponible para ayudarte a resolver dudas sobre compatibilidades, estado de la pieza o plazos de envío antes de finalizar tu compra. Impulsamos la economía circular y promovemos la reutilización de piezas, pero sobre todo trabajamos para que cada compra sea rápida, segura y con total confianza.
Contact info
4.2
Great
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Easy and nice deal made via ECOOPARTS
Even though my company is based outside of Spain, I have been able to easily find and purchase parts through this platform that were difficult to source from other platforms.
4 September 2024
Perfect transaction
Perfect transaction, the item was well packaged and delivered on time.
I recommend!
2 September 2024
Brilliant service
Brilliant service, quick delivery. Any questions answered very quickly. Highly recommended
24 August 2024
i would have been 5 stars but you guys…
i would have been 5 stars but you guys do not respond on email and i still need the invoice ! never got it
the part was good
28 August 2024
Prompt answer to questions and the part works./Respuesta rápida a las preguntas y la pieza funciona.
The people from ecooparts promptly and kindly answerd all my questions. The vendors also gave feed-back to my inquiries. They ship internationally. And most importantly, the part that I bought works.
______________________________
La gente de ecooparts respondió a todas mis preguntas con prontitud y amabilidad. Los vendedores también respondieron a mis preguntas. Hacen envíos internacionales y lo más importante es que la pieza que compré funciona.
3 July 2024
Scam company
Scam company, paid €180 and the tracking code doesn't work. The product never arrived, no customer service. Legal action WILL definitely be taken.
2 September 2024
Unprompted review
Part was a great price and was exactly…
Part was a great price and was exactly as described. Delivery was quick and tracked, it's on the car working perfectly.
17 August 2024
product was not delivered as it was not…
product was not delivered as it was not available anymore. that was concluded after they've mailed me many times to give them the details for the invoice and paying in advance.
9 August 2024
I make an order the order was cancelled…
I make an order the order was cancelled after I make the payment and now for long time they did not send me the money back
29 July 2024
The service is worthless!
The service is worthless!
I waited three weeks for the product and did not receive it. I lost 3 weeks. Today I got my money back. I could not work without the car. I am very angry.
10 July 2024
Servicio al cliente inexistente
Hola, soy profesional, hago pedidos varias veces por semana, nunca hay facturas en el sitio Ecooparts, los vendedores no responden en el sitio de Ecooparts, las piezas suelen estar mal empaquetadas, Hello, I am professional, I order several times a week, there are never invoices on the site, the sellers do not respond on the Ecooparts website, the parts are often poorly packaged
13 July 2024
Quick delivery with the correct part in…
Quick delivery with the correct part in very good condition!
10 July 2024
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