Hi Support Could you please help me to understand something, I have my Trial mining running and it has some money in it , and from your Dashboard you said I should activate a Contract to withdraw... See more
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ECOS makes you feel like you’re earning Bitcoin daily. In reality, you’re just watching your rewards vanish into so-called “service fees”. On average, 87% of your earnings are swallowed up... See more
Company replied
I read people's opinions about this platform but I was surprised because when I invested I didn't find any flaws or defects in the platform. Everything went well. I really appreciate their 24/7 servic... See more
Company replied
First off, Ecos is regulated and have fixed USD amounts, which is garbage. This is crypto and not fiat. Secondly, charging everyone $20+ for transactions fees is highway robbery, especially when you... See more
Company details
Written by the company
ECOS company was established in 2017 in the eponymous Free Economic Zone (FEZ) in the city of Hrazdan, Armenia. Created jointly with the Government of the Republic of Armenia, the FEZ is a unique space for the development of projects in the crypto and blockchain industry. Starting with a simple sale of equipment, by today ECOS is the world's largest company operating in the field of mining and creating its own investment infrastructure. The product line already has 6 working projects: cloud mining, ASIC mining, investment portfolios, hosting, wallet, and cryptocurrency exchange. ECOS data center is located on the territory of Hrazdan thermal power plant. To date, it has more than 20,000 devices and supports an energy infrastructure of 60 MW, capable of expansion to 200 MW. The location in Hrazdan creates a number of significant advantages, such as: direct receipt of electricity from thermal power plant, ideal climatic conditions and the presence of its own service center. Armed guards monitor the safety and security of the equipment around the clock, and a team of engineers working on the site 24/7 ensures uninterrupted operation.
Contact info
Gortsaranain street, bldg 1, 2302, Hrazdan City, Armenia
- ka@ecos.am
- ecos.am
You should know
2.7
Poor
1K reviews
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got into ECOS just to diversify a…
I got into ECOS just to diversify a little, expecting very little movement. Funny enough, it’s now the one thing in my portfolio that doesn’t stress me out. Slow and steady wins — at least mentally.
10 April 2025
Unprompted review
Reply from ECOS mining
Hello! We're glad that you like our platform! If you have any questions, feel free to contact us! Best regards, ECOS team
Ecos mining is a scam please do not put…
Ecos mining is a scam please do not put your hard earned money you will loose it. Since 2022 and all i got what absolute rubbish in return .....
13 June 2025
Unprompted review
Reply from ECOS mining
You claim ECOS is a scam — yet provide no proof , no transaction history, no email, no contract details.
If you truly invested since 2022 and “got nothing,” show:
Screenshots of your balance and earnings
Contract details and service fee deductions
Your email tied to the account
Otherwise, this is just another fake review pushing a negative narrative without evidence.
ECOS has been operating since 2017 with real infrastructure in Armenia, 1 000,000+ users globally, and daily payouts to wallets. If you never received anything, either you used a scam site , or you’re lying.
We’re ready to verify and expose fake claims.
Are you?
— The ECOS Team
I just wanted to withdraw my Capitals
I just wanted to withdraw my Capitals. First i had to do a Deposit for Taxes, which they didnt informed me before.
They told me i can Withdraw Capitals after 24 hours.
Then they told me my IP address was compromised during withdrawal and i have to do another Payment for getting my Capital.
100%, i hate that i fell for it.
11 June 2025
Unprompted review
Reply from ECOS mining
You claim ECOS asked for multiple payments and threatened to block your funds — but provide no proof , no screenshots, no transaction logs.
If you truly had an account:
Show evidence : withdrawal attempts, support messages, payments made
Confirm you used the official platform (ECOS.am / app) — not a fake site
Share your email tied to the account
Otherwise, this is just another fake story pushing scam narratives.
ECOS does not ask for extra payments to unlock withdrawals.
Withdrawal process requires:
Minimum balance of 0.001 BTC
Verification for security
Withdrawals only on weekdays , link valid for 24 hours
If you sent money to someone claiming to be ECOS — you were scammed by a fake platform . Many fraudsters use our name to run scams.
— The ECOS Team
Misleading and Possibly Fraudulent Mining Contract – Avoid ECOS
I purchased a Bitcoin mining contract (in 2022) from ECOS based on their advertising that promised high BTC returns and profitable outcomes. Unfortunately, this turned out to be extremely misleading.
At the end of the contract (May 2025), I was told that my BTC balance was zero, due to hidden “daily service fees” that were never clearly disclosed during purchase. These fees — fixed in USD but deducted in BTC — completely wiped out any earnings. Nowhere in the purchasing process was it clearly stated that you could end up with nothing despite paying for hash power.
When I contacted ECOS support, they provided vague responses and have since stopped replying to my follow-ups. I escalated the issue, but they continue to ignore my concerns and deny any wrongdoing. Meanwhile, they are still actively advertising contracts with promises of high returns, which makes me believe this is a scam model disguised as mining.
I won't deal with ECOS again. Their lack of transparency and accountability is extremely concerning. I'm expecting they will reply with same tactics about electricity fees, marketing factors which baseless justification. They can prove their transparency by issuing refund for their unsatisfied customers. But, they won't do this; consistent with a scam model company that won't last!
Addendum (09/06/2025): here is my reply back to ECOS's reply:
ECOS team,
Your response is exactly the kind of deflection and intimidation that customers have repeatedly mentioned in negative reviews — denying responsibility and attempting to discredit legitimate complaints rather than addressing the real issue.
To clarify:
Yes, I used your official platform — ECOS.am — and purchased my contract directly through your verified app.
I have screenshots of your communications, including the contract summary, your service fee explanations, and your repeated refusals to refund despite zero BTC returned at the end of the contract.
There's no option to upload the screenshot proofs. Otherwise, I would have uploaded your emails alongside this post. So, I am happy to submit proof (emails, transactions, and logs) to Trustpilot team or any independent regulator. You may also retrieve my account details via Trustpilot’s verified email submission.
The core issue is not whether the service fee was written somewhere in the fine print — it’s that your marketing deliberately implied potential for returns, while the fee structure silently guarantees customer loss under most conditions. This is not "market risk" — this is a misleading financial product, and your reply only reinforces how ECOS refuses to take responsibility or improve transparency.
I stand by my review. I also stand by my efforts to escalate this to:
Armenian consumer protection authorities.
UK trading standards.
Crypto scam reporting platforms.
And to fellow users who deserve full disclosure before trusting ECOS.
If you are confident in your service, you should welcome scrutiny — not attack customers who raise valid concerns.
Addedunm (10/09/2025): ECOS team has asked for my details and communications reference number via Trust pilot for verification and I've submitted them. Waiting for their response!
Addedum (13/06/2025): as expected they won't be able to reply with reasonable comment. In meantime, they replied back to my email and refused to refund my money.
Really smart complicated version of scamming people. Lesson learned!
5 June 2025
Unprompted review
Reply from ECOS mining
You claim ECOS is a scam — yet provide no proof , no screenshots, no transaction history, and no communication logs.
If you had a real issue:
Show evidence — contract details, BTC deductions, support messages
Confirm you used the official platform (ECOS.am / app) — not a fake site
Share your email tied to the account for verification
ECOS mining contracts are fully transparent . The service fee is fixed in USD and recalculated daily into BTC — meaning when BTC price rises, the fee proportion decreases . If your balance reached zero, it’s likely due to market conditions or prolonged bear market impact, not “hidden fees.”
We’ve seen this before — fake reviews with no data , just accusations and promotion of a negative narrative.
If you never invested with us and are spreading lies — this is defamation .
If you did invest and want a real review — provide documentation.
Until then, your words mean nothing.
— The ECOS Team
The problem with showing a screenshot…
The problem with showing a screenshot of this that and the other thing is that you guys change your domain name and you'll say that the one that I was on was a scam website but however I can still sign into yours with the same sign in as I had with the other one so that doesn't make a lot of sense so I know this ain't nothing but a whole scam I've deleted my account I no longer deal with you people at all
27 May 2025
Unprompted review
Reply from ECOS mining
Hello! Can you please provide us with more information? Which App did you use, as there are, unfortunately, a lot of scammers working under our brand name. If you have any problems, please contact HelpDesk https://ecoshelp.zendesk.com/hc/en-us/requests/new. Best regards, ECOS team
The amount you receive per day does not…
The amount you receive per day does not compensate what you earn while you are mining
27 May 2025
Unprompted review
Reply from ECOS mining
"Hello!
Please update ECOS App and try again. If you still have any problems or questions, contact HelpDesk via website. Our support team is always happy to help you.
Best regards,
ECOS team"
Scammers and thieves they are scum do…
Scammers and thieves they are scum do not invest they will build up the money and block you and customer support will tell you anything I haven’t made a dollar in 3 years my evidence is in my profile picture I can’t upload screenshots you pieces of scum if I could upload screenshot’s I would I have plenty I hope somebody scams your mother.
21 May 2025
Unprompted review
Reply from ECOS mining
You claim to have “evidence” in your profile picture — yet you don’t provide transaction logs , screenshots , or even a valid email tied to an ECOS account.
If you truly had a problem:
Share proof of investment : contract details, transaction history, and communication with support.
Confirm you used the official platform (ECOS.am / app) — not a fake site.
Otherwise, this is a clear scam tactic : false accusations, no data, just hate speech and an invitation to follow a link in your bio.
We’ve seen this before — coordinated smear campaigns with zero accountability. If you’re real, prove it.
If not — stop damaging reputations with fake stories .
— The ECOS Team
Didn’t touch it since bought a…
Didn’t touch it since bought a contract. Every other project I tried back then is dead. ECOS? Still running. Still paying. Still quiet. That’s spooky in a good way
11 April 2025
Unprompted review
Reply from ECOS mining
Hello! Thank you for your review! Regards, ECOS Team
My 100% unbiased review to date.
My 100% unbiased review to date.
I brought 2 cloud mining contracts around 1.5 years ago. They each are for 1800 days so still some time to go.
I’d have to say for the price paid for the contracts the returns are pathetic and if you look into service fee and payout transactions around nine tenths of the proceeds is taken as contract service fees. Effectively the contract proceeds pay your contract service fees and that’s about it.
After spending USD $600 on it and a year and a half gone by I’m now up about USD $26 and I can’t withdraw it likely because their withdrawal fees are nearly double that.
In another year and a half from now I should be able to afford a withdrawal transaction but there won’t be any funds left to withdraw after withdrawal fees get paid.
Hopefully that tells you what you need to know.
21 May 2025
Unprompted review
Reply from ECOS mining
Hello Timothy,
Thank you for your honest feedback. We understand your concerns and would like to clarify a few key points regarding ECOS:
Service Fee Transparency : The service fee covers electricity and maintenance costs, ensuring continuous mining operations. This fee is fixed in USD but recalculated daily based on the BTC price—meaning when BTC rises, the proportion of the fee deducted decreases.
Profitability & Market Conditions : Cloud mining profitability depends heavily on BTC network difficulty and exchange rates, which can fluctuate significantly over time. Contracts are designed with a long-term perspective in mind. While returns may appear low during bear markets, they tend to improve as BTC prices rise.
Request for Proof : To better understand your case and provide further clarification, please share screenshots of your transaction history and contract details via HelpDesk:
https://ecoshelp.zendesk.com/hc/en-us/requests/new
Scammers Using Our Name : Unfortunately, many fraudulent platforms operate under fake ECOS branding. Please ensure you’re using the official website (ECOS.am) or app (Google Play/App Store).
We appreciate your detailed review and encourage you to reach out directly so we can offer personalized assistance.
Best regards,
The ECOS Team
cloud mining products are utter…
cloud mining products are utter garbage. the Contract service fee eat all the earnings - says i 'earned' 250 usd over the life time of the contract YEAH BEFORE FEES - would never use again utter trash. so glad i only bought a small contract. absolute scammers.
21 May 2025
Unprompted review
Reply from ECOS mining
You claim ECOS is a scam but provide no proof — no screenshots, no transaction logs, no email tied to an account.
If you had a real contract:
Show your email and wallet address
Provide screenshots of your earnings and fees
Confirm you used the official platform (ECOS.am / app) — not a fake site
Otherwise, this is just smear campaign material .
ECOS has been operating since 2017 with real infrastructure in Armenia, 1 000,000+ users, and daily payouts. If you never received anything, either you’re lying — or you got scammed by someone using our name.
We’re ready to prove it.
Are you?
— The ECOS Team
Was ready to screenshot errors and…
Was ready to screenshot errors and leave a spicy 1-star. Instead? It worked. Ugh. Now I actually like it.
11 April 2025
Unprompted review
Reply from ECOS mining
Hello! We're glad that you like our platform! If you have any questions, feel free to contact us! Best regards, ECOS team
They look polished and even have team…
They look polished and even have team members that are helpful at first but when you commit to a long-term plan, you start having issues with basic service like withdrawing your money. It's been over a month now and they won't send my money. When a platform leaves you feeling unsure, that's a signal to move on. Choose vastreach, they respect both your time and your investment.
19 May 2025
Unprompted review
Reply from ECOS mining
You claim ECOS blocks withdrawals — yet push "vastreach" without a shred of proof.
If you truly had funds stuck:
Show screenshots of your transaction history
Provide your email and contract details
Confirm you used the official platform (ECOS.am / app) — not a scam site
If not — this is just another fake review peddling a shady alternative.
We’ve seen this pattern before:
Fake profiles
Scripted complaints
Hidden promotion of unknown platforms
If you’re real, prove it.
If not — stop spamming scams here.
— The ECOS Team
Don't realy like babysitting platforms
Don't realy like babysitting platforms. I don’t want to “join the community” or “discover exciting features.” I want my tools to be invisible. ECOS does that. I forget it’s even there — until payouts land. That’s real UX for me.
31 March 2025
Unprompted review
Reply from ECOS mining
Hello! Thank you for using our app. We wish you good luck! If you have any questions, don't forget that our managers are always happy to help you! Best regards, ECOS team
I’ve been through too many platforms…
I’ve been through too many platforms that promised “revolutionary mining solutions” and delivered nothing but delays and excuses. ECOS didn’t promise fireworks. It offered basic mining contracts with clear metrics — and weirdly enough, it delivered.
15 April 2025
Unprompted review
Reply from ECOS mining
Hello! Thank you for your feedback! Stay with us and enjoy using our platform! Regards, ECOS Team
Over a year with platform
Over a year with platform, and it's been a rollercoaster ride. I made 55% in my first year, but then i lost 45% in just a few weeks, all thanks to an interest rate correction. It's a cruel game, and i am just thankful i stepped away from them before i lost it all. Would i recommend it, not in a million years. I have turned my attention to the firm on my photo profile. The difference is clear as day and night and they are the ones i am trusting now.
14 May 2025
Unprompted review
Reply from ECOS mining
Hello Patrick,
Thank you for sharing your experience with ECOS. We understand that crypto investment can be volatile, and market conditions play a major role in returns. Below are some clarifications regarding your review:
Profitability Fluctuations : The profitability of mining contracts depends on several external factors, including BTC network difficulty and exchange rates. These variables can cause both gains and losses over time. While your initial return was positive, a shift in market conditions may have impacted your balance later on.
Stepping Away from Investment : We respect your decision to move on, but we want to emphasize that ECOS remains a legally registered company since 2017, operating with transparent policies and supported by the Armenian government. Our infrastructure ensures stability, and our service fees are clearly outlined before contract purchase.
Promotion of Competitors : Your mention of another firm, "the firm on my photo profile," raises concerns about the authenticity of this review. Promoting competing services without providing evidence may constitute unfair competition. If you have legitimate concerns about ECOS, we encourage you to share verifiable details directly with us.
Request for Proof : To better understand your case and provide clarity, please share:
Screenshots of your transaction history.
Details of any communication with our support team.
Please upload these documents via HelpDesk: https://ecoshelp.zendesk.com/hc/en-us/requests/new . Providing false information is punishable by law, and we take all claims seriously.
We wish you success with your new platform and remain open to assisting you should you have further questions.
Best regards,
The ECOS Team
Scam company pls be aware for godsake…
Scam company pls be aware for godsake for your self and for your family i paid 1500 usdt for 1 year rent device all 1500 gone plus they handed into my wallet and take all money in the wallet so -1530 -1560 in year is my result i have all proof to show here and show the trust pilot.
9 May 2025
Unprompted review
Reply from ECOS mining
"We are sorry to hear that you are not satisfied with our services. To better understand your concerns and improve our services, could you please provide more details about what specifically you are not happy with? Your feedback is valuable to us, and we are open to any suggestions you may have.
Thank you for your cooperation.
Best regards,
The ECOS Team"
Been with ECOS for a while now
Been with ECOS for a while now. Deposited, mined, withdrew — no issues, no drama, no endless waiting. Everything’s been moving along like it’s supposed to. I’m not here for hype, just wanted a platform that actually works without needing a miracle. Found it.
4 March 2025
Unprompted review
Reply from ECOS mining
Hello! Thank you for your review! Stay with us! Regards, ECOS Team
Waiting to withdraw
Hello! Been using ecos for 2 years! Haven't been able to withdraw not one time. First issue was electricity bill, then I need to very I wasn't a hacker, because a hacker wouldn't deposit money into an account, then I needed to deposit a 1,000$ that didn't work so I needed to deposit 2,000$ that didn't work saying Bitcoin was unstable, now they want me to deposit another 2,000 with a different crypto I mean I have over 18 million in my ecos account so I'm willing to be patient to get it resolved!!
19 August 2024
Unprompted review
Reply from ECOS mining
Hello! Thank you for your 5-star review! We are constantly working to improve the user experience. Stay tuned and stay with us! Regards, ECOS team
Checking for instructions on how to…
Checking for instructions on how to make a withdrawal? Because it told us we had to make a deposit of $2k to make sure we weren't hackers.
22 October 2024
Unprompted review
Reply from ECOS mining
"We are sorry to hear about your concerns. To investigate this matter further, please provide proof of your claims, contact information, and account details. We remind you that providing false information is punishable by law.
ECOS is committed to providing transparent and reliable service. For further assistance, please contact our HelpDesk at https://ecoshelp.zendesk.com/hc/en-us/requests/new.
Best regards,
The ECOS Team"
I just experienced a problem with ECOS
I just experienced a problem with ECOS. After I do the promotion on 30 April 2025, I immediately made a cloud mining contract for $99 dollars. This would have set me up for my cloud mining journey. All of the sudden my wallet balance reduced from $ 1.5 to $0.3. Trying to communicate with them, I’m told I don’t have a contract. I send proof of payment and my dashboard screenshots to prove my point. Still I’m to make a further contract otherwise my balances will disappear.
Am I being scammed or is a misunderstanding. I am requesting a refund then. Very unhappy and hence giving this low score. Even no further chatbot to communicate and my profile not loading at all
30 April 2025
Unprompted review
Reply from ECOS mining
Hello Sam,
We understand your frustration and deeply regret the experience you've had. Let us clarify a few key points:
Contract Activation : If you made a payment for a $99 cloud mining contract, it should be visible in your dashboard. If our support team claimed otherwise, there may have been an issue with verification or system synchronization.
Wallet Balance Fluctuations : The value of mined BTC can fluctuate due to market conditions and daily service fees (fixed in USD, recalculated in BTC). A drop from $1.5 to $0.3 could be due to BTC price changes or fee deductions.
Request for Proof : We encourage you to share:
Screenshots of your payment confirmation and dashboard.
Any communication or response from support.
Upload these documents via HelpDesk: https://ecoshelp.zendesk.com/hc/en-us/requests/new so we can investigate and clarify the situation.
Refund Eligibility : Refunds are only available within 48 hours of purchase if no mining has started. If your request falls outside this window, we will review based on your submitted proof.
Platform Issues : If your profile is not loading or chatbot is unavailable, please try updating the app or clearing cache/data. If the problem persists, contact HelpDesk directly for urgent assistance.
ECOS is a legally registered company since 2017, supported by the Armenian government, with over 400,000 users globally. While we take all claims seriously, we also urge users to verify they are on the official platform (ECOS.am or ECOS App), as many fraudulent sites mimic our brand.
We look forward to resolving this matter with you.
Best regards,
The ECOS Team
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