Eco Supplements Ltd Reviews 537

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 1 out of 5 stars

The order I placed three weeks ago still hasn’t arrived. Even though I’ve been sending emails constantly, they’ve been stalling me, and when I wrote to them a few more times recently, I didn’t receive... See more

Rated 5 out of 5 stars

Experience in working with this company was a pleasure. The store has a wide variety of needed supplements and prices are pretty comfortable. I made a mistake in the shipping address, and I solved t... See more

Rated 5 out of 5 stars

I accidently made a double order and paid both. The support group is professional, kind, calming and really fast with answers (thank you Carolina!). I bet the whole team's great! With this kind of att... See more

Rated 5 out of 5 stars

I have generally been satisfied, which is why I ordered twice from ECO supplements. They are honest, price-competitive, to-the-point and efficient, even though the first time there is a tiny delay. Th... See more

Company details

  1. Vitamin & Supplements Shop
  2. Health food shop

Written by the company

We love natural supplements! Explore our range of 4500 natural, organic and clean supplements. We always offer free shipping on all orders over 100€. EcoSupplements is run by a family owned & eco-friendly company. All our deliveries are eco-friendly and 100% climate neutral, good right?


Contact info

4.0

Great

TrustScore 4 out of 5

537 reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Doctor's Best for arthritis

Eco supplements are very good suppliers and go out of their way to help. Even though the prices can be high, I have noticed that they are cheaper regularly on large containers.

2 November 2021
Unprompted review
Rated 4 out of 5 stars

waiting for the delivery

They responded to see delays in delivery promptly

1 November 2021
Eco Supplements Ltd logo

Reply from Eco Supplements Ltd

Hi, After checking the tracking information, UPS have had a delay

"10/29/2021
7:00 A.M. An emergency situation or severe weather condition has delayed delivery beyond the delivery commitment time."
this event have caused a delay with your package.

https://www.ups.com/track?loc=sv_EN&tracknum=1Z874E876842531777&requester=WT/trackdetails

However your package is in Ireland and should be delivered by tomorrow.

We apologize for the delay.

Best regards
Ecosupplements.eu
Support
Mikael

Rated 1 out of 5 stars

Very slow delivery

Very slow delivery. Ordered. 24/10!21. Still not delivered. Postage price not clear and extremely expensive. WILL NOT ORDER FROM THIS SITE AGAIN

1 November 2021
Eco Supplements Ltd logo

Reply from Eco Supplements Ltd

Hi, After checking the tracking information, UPS have had a delay

"10/29/2021
7:00 A.M. An emergency situation or severe weather condition has delayed delivery beyond the delivery commitment time." this event have caused a delay with your package.

https://www.ups.com/track?loc=sv_EN&tracknum=1Z874E876840681261&requester=WT/trackdetails

However your package is in Ireland and should be delivered by tomorrow.

The shipping prices is clearly visible in the cart and at checkout, we offer free shipping over 100€, otherwise the shipping cost is 10.5€.

We apologize and are sad to hear that you did not have a good experience, and would like to compensate you, contact us at support@ecosupplements.eu so that we can compensate you.

Best regards
Ecosupplements.eu
Support
Mikael

Rated 5 out of 5 stars

I love all the supplements you sent

I love all the supplements you sent. It was such a relief for me when I found your website. I have been using these supplements for years but was unable to get a couple of items for quite a while, but now I have them, they will be such a help.

7 October 2021
Unprompted review
Rated 5 out of 5 stars

Great offers and service

I love that ECO supplements work from EU so I don't have to pay for customs when ordering my supplements. They have a lot of different brands and the prices are really good. I highly recommend.

21 September 2021

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