Banner for ecoviarent.com - Aeroporto Firenze

ecoviarent.com - Aeroporto Firenze Reviews 

27
•
TrustScore 4.5 out of 5

4.4

Via Palagio Degli Spini snc, 50145 Firenze, FI, IT

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

The staff did well in fixing unexpected discrepancies before checking out the car to meet our expectations. Also on return very helpfull in checking in the car. Tip: Don't burry the "free parking bon... See more

Company replied

Rated 5 out of 5 stars

Pickup was uneventful, but fairly speedy. A little bit of a language barrier, but since I was the foreigner, I cannot complain. Drop off in Rome FCO, once I navigated to the EcoVia location, was excep... See more

Company replied

Rated 5 out of 5 stars

The entire experience overall, from airport pick-up and drop off, to getting the vehicle I reserved in good, clean working order. I read a lot of horror stories with regard to renting vehicles in Ita... See more

Company replied

Rated 5 out of 5 stars

The staff is very friendly and did a great job bringing the car promptly and drop off was smooth and hassle free. One thing I would improve would be to update the computers as it seems like that w... See more

Company replied


Company details

  1. Car rental company
  2. also in
  3. Van rental agency

About ecoviarent.com - Aeroporto Firenze

Written by the company

Ecovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Autovia Noleggio auto e furgoni Da anni lavoriamo per rendere la mobilità più semplice, comoda e trasparente, sia per chi viaggia per lavoro sia per chi parte per piacere. Crediamo che noleggiare un’auto non debba mai trasformarsi in una complicazione: per questo offriamo prezzi chiari, assistenza continua e vetture sempre controllate. Il nostro obiettivo è lasciare ai clienti un solo pensiero: guidare e godersi il viaggio. Dalla prenotazione al post-noleggio, il nostro team è sempre a disposizione per garantire supporto e professionalità. Con un ampio parco auto e un servizio attivo 24/7, Ecovia è il partner di fiducia per chi cerca un’esperienza di noleggio serena, conveniente e senza sorprese.

Perchè scegliere Ecovia?

I nostri punti di forza

Azienda italiana
Convenienza trasparente
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

Promotion box for ecoviarent.com - Aeroporto Firenze

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(27)

1,928 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and modern car

Good and modern car , friendly and professional staff

7 October 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer, we appreciate the time you took to leave this review. We are glad everything went well.
The Ecovia Team

Rated 5 out of 5 stars

Pickup was uneventful

Pickup was uneventful, but fairly speedy. A little bit of a language barrier, but since I was the foreigner, I cannot complain. Drop off in Rome FCO, once I navigated to the EcoVia location, was exceptional. The car was rather large for Tuscan roads, but a pleasure to drive, and extremely economical on fuel since it was a hybrid drive. Overall, a great experience .

27 September 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,
we appreciate your review and are glad that your time with Ecovia was a positive one. We hope to welcome you back.
The Ecovia Team

Rated 4 out of 5 stars

The staff did well in fixing unexpected…

The staff did well in fixing unexpected discrepancies before checking out the car to meet our expectations. Also on return very helpfull in checking in the car.
Tip: Don't burry the "free parking bonus" by Autovia somewhere in the small print. It's a huge extra to be able to visit Florence while parking without charge in parking garage.

21 September 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,

thank you for appreciating the helpfulness of our staff both at pickup and when returning the vehicle.

We also appreciate your suggestion regarding the free parking benefit. We are pleased that you found it particularly useful, and we have taken note of your comment about making it more visible in our communications.

The Autovia Team

Rated 2 out of 5 stars

There was no staff present at the…

There was no staff present at the dropoff. We waited for 25 minutes without succes. Because we had to check-in a wheelchair we couldn't wait longer. Hence, I entered the office and left my keys on the desk.

15 September 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,

we are sorry about the wait at the time of drop-off, and we understand that, as you needed to check in a wheelchair, you could not remain there any longer.

Staff availability at drop-off should allow customers to complete the return process without unnecessary waiting. We are therefore sorry that, after waiting 25 minutes, you had to leave the keys on the desk.

Thank you for bringing this to our attention. Your feedback helps us improve the organisation of our branch service.

The Autovia Team

Rated 5 out of 5 stars

Very good car wich was a pleasure to…

Very good car wich was a pleasure to drive in it. Good service on the rent spot. Only one thing the front window of car was no clean.

15 September 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,
we are glad to know that your experience with Ecovia was enjoyable. Thank you for your kind review.
The Ecovia Team

Rated 5 out of 5 stars

Really kind staff

Really kind staff, we got a free car upgrade because the one we wanted, was not available. But we got a better car! Everything was handled quick, and we had an amazing experience!

30 July 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,
thank you very much for your feedback. We are happy that our service met your needs and expectations.
The Ecovia Team

Rated 5 out of 5 stars

Good service and price

Good service and price. Professional staff.

24 July 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer, thank you for your positive review. We are glad to know that your experience with Ecovia was satisfactory.
The Ecovia Team

Rated 3 out of 5 stars

Very long waiting time

Very long waiting time, over 90 minutes, inchecking.

24 May 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,
we are sorry for the long waiting time you experienced at pick-up. We understand how important it is to start the rental quickly and efficiently, and we take note of your feedback to improve customer flow management at the branch.

The Ecovia Team

Rated 4 out of 5 stars

Easy pick up

Easy pick up, car was ok, easy drop off . All good

5 June 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear customer, thank you for your kind feedback. It truly means a lot to our team.
The Ecovia Team

Rated 5 out of 5 stars

10/10 would rent again

The staff is very friendly and did a great job bringing the car promptly and drop off was smooth and hassle free.

One thing I would improve would be to update the computers as it seems like that was a major bottleneck in slowing the process down.

4 May 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear customer, thank you for your kind feedback. It truly means a lot to our team.
The Ecovia Team

Rated 5 out of 5 stars

Great experience overall

The entire experience overall, from airport pick-up and drop off, to getting the vehicle I reserved in good, clean working order. I read a lot of horror stories with regard to renting vehicles in Italy, specifically. Happily, I never experienced any of the issues I read about. I would highly recommend Ecovia to anyone looking to rent a good-quality vehicle in Europe.

19 March 2026
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

We’re delighted to read your kind words. Thank you for trusting us!

The Ecovia Team

Rated 5 out of 5 stars

Straightforward and reasonably quick.

Straightforward and reasonably quick.

18 October 2025
ecoviarent.com - Aeroporto Firenze logo

Reply from ecoviarent.com - Aeroporto Firenze

Dear Customer,
thank you for your review and for appreciating the straightforward and efficient nature of our service. We’re glad to hear that your experience with Autovia was positive and hassle-free.

We look forward to welcoming you again soon for another smooth and quick rental experience.

The Ecovia Team

Show reviews in all languages. (27 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look