EcowoodwearReviews 

78
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often highlighting the stunning appearance and unique design of the watches and their beautiful wooden packaging. Many people appreciate the personalized and attentive customer service, noting the company's responsiveness and willingness to resolve issues, which contributes to a stress-free and enjoyable experience. The overall ordering process is described as easy and wonderful, with many reviewers expressing satisfaction with the product exceeding their expectations and recommending the company to others. However, some customers experienced longer than expected delivery times, with products sometimes arriving later than anticipated. A few reviewers also noted that the watches, despite being described as crafted from wood, contained minimal wood and felt plasticky, or had issues with the engraving being too small or half missing. Additionally, some people found the watches susceptible to condensation when exposed to water, even with careful use, and some experienced issues with the watch band breaking.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its unique design, quality, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the unique design, craftsmanship, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reporting that their orders... See more

Customer service

People report positive experiences with customer service, often describing it as the best they have ever... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning craftsmanship and quality of both the watch and presentation box. The regular updates from the company regarding delivery were above and beyond. Couldn’t be more impressed with my... See more

Company replied

Rated 5 out of 5 stars

I cannot be more complimentary of this company. I bought the watch for my bestie and she absolutely loves it (now I’m jealous because I want one!) I emailed them about the watch and they responded wi... See more

Company replied

Rated 5 out of 5 stars

I brought the watch for my husband for Christmas. It arrived in plenty of time and looked stunning. I was slightly concerned ordering off a website as my husband has quite large wrists and struggle to... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets a... See more


Company details

  1. Clock watch maker

Written by the company

🔥 EcoWoodWear – Not Just a Watch. A Statement. At EcoWoodWear, we don't just sell watches – we sell identity. Crafted from real wood and built to stand out, our timepieces are made for those who move different. Inspired by nature, designed to elevate your style. Our mission? To bring premium, bold wooden watches to the scene – without the crazy price tag. Every piece is lightweight, eco-conscious, and guaranteed to turn heads. Wear something they’ll remember. Wear EcoWoodWear.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(78)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service . Thank you .

25 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much!
We truly appreciate your kind words and support. It means a lot to us. Enjoy your watch, and we’re always here if you need anything! ⌚🌿

Rated 4 out of 5 stars

Excellent Watch

The watch came exactly as it was described online. It's lightweight, stylish and easy to set up. The only issue I had was the long delivery time of over 3 weeks.

23 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for your honest review! 😊

We’re really happy to hear you love the watch and that it arrived exactly as described. We do sincerely apologize for the longer delivery time — unfortunately, shipping delays were outside our control during that period. We truly appreciate your patience and understanding.

Thanks again for your support, and we hope you continue to enjoy your watch for many years to come! ⌚🌿

Rated 5 out of 5 stars

Wonderful Watch!

Ordered this for my Boyfriend for Christmas and it is exactly as expected. Beautifully made and arrived on time for Christmas. Would definitely recommend to everyone! Such a wonderful watch!

24 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for this wonderful review! 😊
We’re thrilled to hear your boyfriend loved the watch and that it arrived in time for Christmas. Your recommendation truly means a lot to us. Enjoy, and we hope to welcome you back again soon! ⌚✨

Rated 5 out of 5 stars

It was the perfect Christmas gift

It was the perfect Christmas gift. And I was afraid that it wasn't going to get here on time but I showed up in my mailbox on Christmas Eve. The recipient loved it!

23 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for sharing this!

We’re really happy to hear it arrived just in time and that it made the perfect Christmas gift. Knowing the recipient loved it truly means a lot to us. Thanks again for your trust and kind words — we hope it brings many great moments ahead.

Warm regards,
Ben

Rated 5 out of 5 stars

Anazing

Firstly - the watch itself is more beautiful than I could have ever imagined. It’s lightweight and doesn’t snag the hairs on the arm. Secondly - the team were really good at keeping me up to date with deliveries.

10/10 for service and product. I will be ordering again.

18 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for this amazing feedback!

We’re thrilled to hear the watch exceeded your expectations and that you’re enjoying how comfortable and lightweight it is. It also means a lot to us that you appreciated the updates and service — we really try to be there for our customers every step of the way.

Thank you again for your trust and kind words. We’ll be happy to help you again anytime!

- Ben

Rated 5 out of 5 stars

The BEST gift!

It was a gift for my husband and he hasn’t taken it off since I gave it to him! He tells me every day how much he loves it. I’m so thrilled with this product.

27 December 2025
Unprompted review
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Reply from Ecowoodwear

That truly means the world to us, thank you so much!

We’re absolutely thrilled to hear your husband loves his watch and wears it every day. Knowing it became that special makes all the hard work worth it. Thank you for choosing us for such a meaningful gift, and we hope it brings him joy for many years to come.

-Ben

Rated 5 out of 5 stars

Christmas Presents

I ordered two watches for Christmas presents when they arrived they are more beautiful than I thought.
My son-in-law & daughter’s partner loved them.
I would highly recommend this company.

23 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Lorna,

Thank you so much for your lovely message! We’re delighted to hear the watches were even more beautiful than expected and that they were such a hit with your son-in-law and your daughter’s partner.
Your recommendation truly means a lot to us — thank you for your trust and support!

Rated 5 out of 5 stars

I brought the watch for my husband for…

I brought the watch for my husband for Christmas. It arrived in plenty of time and looked stunning. I was slightly concerned ordering off a website as my husband has quite large wrists and struggle to get them to fit. It was actually big but with the tool provided we made it fit perfectly. The shop app I used sent conflicting information on tracking information (shop app issue not the company) reached out to their customer service who came back quickly considering it was so close to Christmas and was so helpful. Would definitely purchase from them again.

25 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for taking the time to share this detailed review!

We’re really happy to hear the watch arrived in time for Christmas, fit perfectly after adjustment, and that your husband loved it. Large wrists are a common concern, so it’s great to know the sizing tool helped make it just right.

We also truly appreciate your understanding regarding the tracking confusion, and we’re glad our team could support you quickly during such a busy time.

Thank you again for your trust and kind words. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Was so nice I was so happy with both…

Was so nice I was so happy with both watch and box lovely

26 December 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for your lovely feedback!
We’re really happy to hear you loved both the watch and the box. It truly means a lot to us. Enjoy wearing it, and thank you for choosing Eco Wood Wear!

Rated 5 out of 5 stars

I ordered this amazing watch for my…

I ordered this amazing watch for my husband, and he absolutely loved it. It’s truly unique, and it arrived before Christmas. Thank you, Ben, for such a wonderful gift idea.

25 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much for your kind words! 😊
I’m really happy to hear your husband loved the watch and that it arrived in time for Christmas. It truly means a lot to us that you chose Eco Wood Wear for such a special gift. Wishing you both many great moments ahead — and thank you again for your support!

Rated 5 out of 5 stars

Perfect gift

I bought the watch for a Christmas present. He absolutely loved the watch as much as I. The engraving was gorgous and a great touch. The quality of the watch is amazing, the wood, the dials, and the skeleton gears! I love the packaging, the box is beautiful. I love the watch and so did he. We will purchasing again!

24 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much for this beautiful review! 😊
We’re absolutely thrilled to hear how much you both loved the watch — from the engraving and skeleton gears to the wood details and the packaging. It truly means a lot to us that it was the perfect Christmas gift and that you’d consider purchasing again.

Enjoy every moment with it, and thank you for being part of the Eco Wood Wear family! 💚

Rated 5 out of 5 stars

it was beautifully made and presented…

it was beautifully made and presented to be a great gift!

23 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much! We’re really glad you loved the craftsmanship and presentation. It means a lot to us that it made a great gift 🎁

Rated 5 out of 5 stars

Great Christmas gift.

Got this for my husband for Christmas he loves it, really pleased with it looks great would definitely recommend. Love how you can add an inscription. Thank you.

25 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much for your kind words! We’re thrilled to hear your husband loved his Christmas gift and that the inscription made it extra special. We truly appreciate the recommendation and your support 🎄⌚

Rated 5 out of 5 stars

Excellent attention to detail

Excellent attention to detail, beautifully made watch. Gorgeous box and pleasantly surprised by the beautiful ring as an extra . Excellent communication, postage speeds were average to Australia but that was expected given the time of year

1 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Meza,

Thank you so much for your kind words!
We’re really happy to hear you loved the watch, the presentation box, and the surprise ring, that means a lot to us.
We truly appreciate your understanding regarding shipping times during this busy season.

Thank you for choosing Eco Wood Wear and for taking the time to leave such a thoughtful review ✨

Kind regards,
Ben

Rated 5 out of 5 stars

He loves it

He loves it, it is so beautiful. It was prompt, easy and I couldn't wait to see his reaction. It was so worth it.

21 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much for sharing this, it truly makes us smile to read.

We’re so happy to hear he loves it and that it was worth the wait. Knowing you couldn’t wait to see his reaction is exactly why we do what we do. Thank you for trusting us with such a special gift.

Kind regards,
Ben
Eco Wood Wear Support

Rated 5 out of 5 stars

Great product

21 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Thank you so much, Spencer!

We really appreciate you taking the time to share this. So glad you’re happy with the product, that means a lot to us.

Kind regards,
Ben
Eco Wood Wear Support

Rated 5 out of 5 stars

It’s a beautiful watch the craftsman…

It’s a beautiful watch the craftsman ship is perfect it’s going to be a Xmas present

21 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Anne,

We’re really happy to hear you love the watch and that the craftsmanship stood out to you. Knowing it’s going to be a Christmas present makes it even more special for us, that’s exactly what we design our watches for.

Thank you again for your trust and kind words. We hope it brings a big smile when it’s gifted.

Kind regards,
Ben

Rated 5 out of 5 stars

Whiskey watch

Bought the whiskey watch as a 60th birthday gift with engraving. What a beautiful watch, so pleased with it. Excellent quality and well worth every penny paid. Thank you, it’s made a truly memorable gift x

21 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Jacqui,

Thank you so much for taking the time to leave such a lovely review, it truly means the world to us. We’re so happy to hear the Whiskey Watch was the perfect choice for such a special 60th birthday, and that the engraving helped make it even more memorable.

Knowing our work played a small part in such an important moment is exactly why we do what we do. Thank you again for your trust and kind words.

Kind regards,
Ben

Rated 2 out of 5 stars

Overpriced Chinese watch that looks nice

Update after reading response to review: the backstory is a scam or at least misleading, Eco Wood Wear is not a Danish company that has been around for a long time as suggested by the description. The photos used are all AI generated, the photos of actual storefronts are fake, there are no Eco Wood Wear stores in Denmark at all, and I doubt there is actually a founder named Ben. The description on the website that each watch is "crafted" from sustainable wood is a gross overstatement as minimal wood is used in the watch, it is mostly plastic, fabricated in and shipped from China. There is nothing wrong with Chinese cheap watches, but don't pretend to be a high end European brand just to scam people out of a couple hundred dollars.

Original review: The watch (Sentinel Brown) looks cool and unique and comes in a nice wooden box, but the watch feels very cheap and plasticky. Doesn't feel (or weigh) like real wood at all. Also, the website says it's a Danish company, but it's all AI generated pictures and the watches actually come from China. I think the whole website and company backstory is a scam. I hope the watch will work well over time (I just received it)

18 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Jasper,

Thank you for taking the time to share your experience. I’m genuinely sorry to hear that the watch did not meet your expectations in terms of feel and weight. Everyone experiences materials differently, and I understand that this can be disappointing.

To clarify a few important points: our watches are made using natural wood combined with internal components for durability and reliability. Because of this, they will not feel the same as solid hardwood objects, even though real wood is used in the design.

Regarding our brand story: Eco Wood Wear is a European-designed brand, and to keep our products accessible worldwide, we work with international production partners. This is something many modern brands do, and it does not mean the product or company is a scam. We never intend to mislead customers, and transparency is important to us.

That said, I’m sorry that your experience left you feeling unsure. If you ever run into issues with the watch over time, please know that we stand by our products and are always willing to help.

Wishing you all the best,
Ben

Rated 5 out of 5 stars

Arbore Blue watch and Mystic Sky bracelet

I ordered the Arbore Blue watch and Mystic Sky bracelet. They surpass all my expectations, color is perfect. Love the gift boxes.

17 December 2025
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Grendaliz,

Thank you so much for sharing this. I’m really happy to hear the Arbore Blue watch and Mystic Sky bracelet exceeded your expectations and that you loved the colors and gift boxes.

It means a lot to us that you took the time to leave this review. Enjoy wearing them!

Best regards,
Ben

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