Ecprof.us Reviews 14

First-time buyer, so I had my reservations about how reliable Ecprof.us could be. Especailly since I was ordering a hard-to-find product. Would Ecprof.us come through? In fact, yes they did and the company I work for got what it needed. Many thanks go to the patient, well-informed customer service reps, like IIrtaza H., who couldn't have been nicer and more supportive. She is truly a class above other sales reps. Thanks to her, I will put Ecprof.us at the top of my list when I need to buy more IT products. Thanks all very much.

ECPROF did an amazing job sorting out an availability problem with my order by aggressively finding a new source and keeping me completely informed along the way. Worthy of a specific mention is my Business Development Specialist, Irtaza H., who provided one of the best customer service experiences I've ever had while solving the availability issue in a very reasonable amount of time. Irtaza's communications were professional and completely honest which made me 100% confident that ECPROF would get the product to me. I would definitely do business with ECPROF in the future, and I recommend them without hesitation.

Completely happy with purchase experience.

1st order was quoted 5-6 week delivery and delivered right on time.
2nd order was delivered earlier then quoted, great service.

I didnt receive anything close to what i ordered. I ordered a 29 x 70 inch table top. I got a small box. I didnt even bother opening it. However i reached out to them and they were able to refund my money.

Great responsiveness! I got what I ordered in record time.

Friendly, knowledgeable staff that helped me find the product I needed, verified they had the amount I required in stock, and shipped it out quickly.

Ordered - processed- received - what else could you ask for :)

They do cold-calling I presume as marketing. I have a business in Massachusetts, they are in Wyoming, I don't need every business on the planet calling me to see if I want to do business with them. I can not tell you whether there was a human on the other end, as I did not pick up but its now marked robo-calling spam on my end.

Find another vendor. All robocallers should be punished in the wallet.

Got exactly what I ordered and received it exactly when expected. I contacted Customer Service to ask some clarifying questions and it was a productive experience. The product was installed and is working exactly as expected. I will use them again.

The only issue was I received the wrong thing. The communications was excellent. Everything got taken care of quickly.

ECProf had the item we needed, and responded quickly to get it shipped out around the holidays. Also worked to expedite shipment without additional fee. Very responsive communication, would certainly use again.