ECR Reviews 6

TrustScore 4 out of 5

4.2

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Company details

Information provided by various external sources

In October 2008 ECR was taken over by two new Directors. Philip Austin & Vernon Keeley have more than five combined decades of business experience, with success built on the back of strong customer relationships and service. This experience gives them first-hand knowledge of what your business needs to achieve success. ECR are continually investing in their IT Department with a keen interest in keeping up to date with the latest trends, technologies & solutions for whatever your business requirements may be. We are happy to provide you with demonstration of our very latest systems. At ECR we program your new system, we will install your system & train your staff, finally we will provide you with a one years warranty. At ECR there are no HIDDEN EXTRAS and we pride ourselves in providing all our customers with an outstanding service.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Wish I had found them sooner!

I would not hesitate in recommending ECR. After our bad experience with another Epos company, ECR were an absolute blessing. They were so helpful and couldn't do enough for us. They came when it was convenient for us and made sure we had training and were confident with the system before we went live. The staff are finding the till easy to use and we have no fear of the screen stalling as it did before. Finding ECR has lifted a weight from our shoulders after a horrendous year with an online company whose product crashed constantly. The service here is 100% don't even think about going anywhere else! Thank you ECR for all your help.

21 February 2017
Unprompted review
ECR logo

Reply from ECR

Thank you that's great to hear, we are very glad that ECR has come to the rescue.

We also appreciate your business.

Thank you

Regards Mandy @ Team ECR

Rated 5 out of 5 stars

ECR REVIEW

GREAT SERVICE, GREAT COMPANY

21 February 2017
Unprompted review
ECR logo

Reply from ECR

Hi Ben & Nigel

Thank you for your review.

Hope all is well at The Waffle House .

Thanks again always great to read happy customers reviews.

Regards

Mandy @ Team ECR

Rated 5 out of 5 stars

Highly Recommend

Prompt efficient service, great products, great staff!! Would highly recommend!

17 February 2017
Unprompted review
ECR logo

Reply from ECR

Thank you very much Tracey & Megan, Hope all is well at The Railway Tavern Poringland..

Regards


Team ECR

Rated 5 out of 5 stars

Highly Recommended!

Fantastic team, great assistance, always willing to help! Very pleased with the new system, it has made such a difference! I would highly recommend ECR!

17 February 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant

Fab service, great. company to work with. Help, advice and good value for money.

17 February 2017
Unprompted review
ECR logo

Reply from ECR

Hi Mike

Hope all is well at The Apiary..

Thank you for your review..

Hopefully will get to pop in for one of your scones very soon.

Regards

Mandy @ Team ECR

Rated 5 out of 5 stars

Always available for support

I have been using ECR for over 15 years now and would highly recommend them.
Their products are very reliable and they are always at the end of the phone for support in programming and queries. Not being very technical minded myself they are always very patient and I never feel that the question may be too obvious or that I have already asked for training in this area before.
Phil has always been excellent support and more recently dealing with his son Josh who has the same technical strength and patience
Thank you ECR

17 February 2017
Unprompted review
ECR logo

Reply from ECR

Hi Rachael

Josh here! thank you very much for your business, we are glad our patience is recognized. Hope all is going well at Seasons Restaurant.

Team ECR

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