edco.com Reviews 

8,413
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 720 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, making every interaction pleasant. The products consistently receive high acclaim for their outstanding quality and beautiful appearance, often exceeding expectations. The ordering process is frequently described as easy, fast, and seamless, with many appreciating the smooth experience from start to finish. Customers also highlight the company's efficiency in meeting tight deadlines and ensuring timely delivery of their orders. Reviewers consistently express satisfaction with the overall service, noting the attention to detail and reliable communication throughout.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and professional, with many reviewers praising specific... See more

Product

People report positive experiences with product, often highlighting the excellent quality and beautiful... See more

Service

Users describe positive interactions with service, highlighting excellent customer support, quick delivery,... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease and speed of the ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the exceptional craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order process was smooth from beginning to end. Neisha Morsello guided me through the entire process and helped make the design of the award look perfect. The wanted delivery date was 7/15 and it... See more

Rated 5 out of 5 stars

Our organization needed to order awards for our Board of Directors and had an extremely tight timeline to have them completed. The order had to be delayed a couple of days, and I was very stressed the... See more

Rated 5 out of 5 stars

Gloria, my sales associate from prior orders reached out in a timely matter asking if I would like to reorder and sent what I ordered last time to make it easier on me. It was most helpful as I always... See more

Rated 5 out of 5 stars

Stella was wonderful to work with on our trophy order - she was able to answer questions, and update our proof quickly for me. Once we approved, production shipping was FAST and the trophies look amaz... See more



Company details

  1. Corporate gift supplier
  2. Promotional items
  3. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8k reviews

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5.0

All reviews

(8,413)

717 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Pleased

Nancy was exceptionally helpful. I was looking for something different and special. Her suggestions were awesome and between the both of us, we selected exactly what I was looking for. The service was a pleasure, the quality was excellent and the delivery was quick.

8 July 2026
Rated 5 out of 5 stars

Gloria

Gloria, my sales associate from prior orders reached out in a timely matter asking if I would like to reorder and sent what I ordered last time to make it easier on me. It was most helpful as I always have a full plate of things to do. She is very prompt in answering questions and providing quotes. The order was taken and proof sent very promptly. The awards are even more beautiful in person! A positive experience as it was the last several years I have ordered.

2 July 2026
Rated 5 out of 5 stars

Top-notch people & awards

We worked with Edco last year and again this year. First, their customer service was excellent. They're responsive and helpful. Ordering was easy and the quality of our awards is top-notch. The etching, too, looked great. Thanks!

2 July 2026
Rated 5 out of 5 stars

Exceptional USA company -Local. Responsive. Quality. Fast.

I placed my final order on a Monday for 18 custom award plaques recognizing exceptional physicians in Palm Beach County. By Friday, they were delivered to my door—beautifully crafted and exactly what I envisioned!

These awards were created to honor physicians who go above and beyond in caring for our community, and I know they will be received with gratitude and displayed with pride.

If you're looking for a company that delivers exceptional quality with outstanding customer service and a quick turnaround, I highly recommend them.

A special thank you to Sarah B. for making the entire process seamless. It was truly a pleasure working with you!

I believe I've found my new go-to source for custom awards! 🏆

2 July 2026
Rated 5 out of 5 stars

5-Star Experience: Flawless Design and Early Arrival

The order process was smooth from beginning to end. Neisha Morsello guided me through the entire process and helped make the design of the award look perfect. The wanted delivery date was 7/15 and it arrived on 7/3. The award itself was packaged very well and free from imperfections and cracks. All-around excellent experience!

3 July 2026

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