eddiebygiddy.com Reviews 

927
TrustScore 2 out of 5

2.0

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Rated 3 out of 5 stars

Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... See more

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Rated 1 out of 5 stars

Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... See more

Rated 1 out of 5 stars

I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.

Rated 3 out of 5 stars

The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... See more

2.0

Poor

TrustScore 2 out of 5

927 reviews

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2.0

All reviews

(927)

2 reviews in the last 12 months

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Rated 2 out of 5 stars
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Reply from eddiebygiddy.com

Hi Brian, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.

Rated 5 out of 5 stars

We both are extremely satisfied

We both are extremely satisfied. Anyone experiencing ED should try this product. Well done Giddy.

6 January 2021
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Reply from eddiebygiddy.com

Thank you so much for sharing your experience, Russ! We're happy to hear you're enjoying your Eddie :)

Rated 1 out of 5 stars

As I stated in an email several days…

As I stated in an email several days ago, this has not worked for me. I am not sending it back or asking for a refund, but please do not send me more or charge me for any more. Any further shipments will be refused and I will contact my credit card company to dispute any additional charges. Please save us both the pain of a dispute and heed this warning. Thanks. Your message makes me think you do not understand me. I don't want anymore Giddys or messages about how you are going to help me. Just don't send anymore of your product!

Greg Lunsmann'

5 January 2021
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Reply from eddiebygiddy.com

Hi Greg, we're so sorry to hear you're unhappy with Eddie! We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.

Rated 1 out of 5 stars

Bottom line

Bottom line - Didn't help at all. Attempted to use sport band several time with no success. Found very cumbersome. Other bands equally as ineffective. Even using in conjunction with pump, never was the Giddy device workable.

5 January 2021
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Reply from eddiebygiddy.com

Hi there, thank you for your honest feedback. Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!

Rated 1 out of 5 stars

I may have gotten a size to small

I may have gotten a size to small, extremely uncomfortable. Cant log in to exchange for bigger size.

5 January 2021
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Reply from eddiebygiddy.com

Hi Alex, we're sorry your first Eddie was not the right fit. Fortunately, with the Size Insurance Guarantee, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!

Rated 5 out of 5 stars

Giddy is great

Giddy is great! I am able to enjoy some special time with my wife now!

Thanks!

4 January 2021
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Reply from eddiebygiddy.com

Thanks so much for sharing your experience, Jonathan! We're happy to hear you're enjoying your Eddie.

Rated 1 out of 5 stars

I have a great deal of difficulty…

I have a great deal of difficulty getting an erection let alone maintaining an erection. When I attempt to put the Giddy ring on I can't seam to attach the blue rubber band and soon I'm totally limp. What can I do to benefit from your product?

4 January 2021
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Reply from eddiebygiddy.com

Hi Charles, thank you for the message! Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!

Rated 1 out of 5 stars

Received shipment was not the ordered…

Received shipment was not the ordered size. Could not use them.

2 January 2021
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Reply from eddiebygiddy.com

Hi William, I'm so sorry to hear there was an issue with your order last July. If we had known, we would have corrected it right away! Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right - talk soon! :)

Rated 1 out of 5 stars

Seems like a good product, but doesn't work for me.

It doesn't work for me. I ordered the biggest size, because that's what fits when I'm erect, but it doesn't keep me erect, even though it's very tight. I'm glad it works for others, but it's not for me. I'd very much appreciate a refund.

Thanks

1 January 2021
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Reply from eddiebygiddy.com

Hi Ken, we sent you an email regarding your order. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie first, so you can experience the full effect before making a decision. Of course, we’re happy to accommodate your request if that’s still preferred. We look forward to hearing from you and improving your experience!

Rated 5 out of 5 stars

Your ring has brought back intimately

Your ring has brought back intimacy with my wife thank you.
Please keep the r and d going I am excited to see what you guys come up with next!

1 January 2021
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Reply from eddiebygiddy.com

Hey Tony! Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness!

Rated 1 out of 5 stars

I've requested a phone number to…

I've requested a phone number to customer service, no response.
Or have someone call me 423-899-9358.
The sign in page tells me reset password.
I press reset button, nothing happens.

1 January 2021
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Reply from eddiebygiddy.com

Hi Stephen, thank you for your feedback. Giddy customer support is currently provided exclusively via email and Live Chat, and I don't see that our team has received any messages from you. Please check your email - we just sent you a new message. We look forward to improving your experience and helping you achieve the best results!

Rated 3 out of 5 stars

No improvement

Bought new model for tabs on elastic for easily removal, tab tore off 1st use

31 December 2020
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Reply from eddiebygiddy.com

Hi Clair, we're sorry to hear you're experiencing issues with your Eddie. We’ve sent you an email to get some more details and make it right. We look forward to improving your experience!

Rated 5 out of 5 stars

I love it

I love it. I have a hard erection all the time with my wife and she likes it too

30 December 2020
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Reply from eddiebygiddy.com

Thanks so much for sharing your experience, Ed! We're happy to hear you're enjoying your Eddie.

Rated 5 out of 5 stars

The best thing since sliced bread

As a service experience, Giddy is amazing. I felt my need and the problem causing it was understood. I learned a lot from watching the videos and felt more hope in dealing with it. I also liked the positive emotional experience use of words in the solution as compared to using only numeric proof that a product will work. Lastly, I think it is great that the company knows every situation is unique and willing to work with their customer to find a successful outcome.

30 December 2020
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Reply from eddiebygiddy.com

Hey Zig! Thank you so much for sharing your experience. We loved hearing your feedback! Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.

Rated 5 out of 5 stars

Not sue it was going to work

I wasn't quite sure it was going to work it performed or i performed better than i expected more testing needed :-)

30 December 2020
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Reply from eddiebygiddy.com

Hey Cornelius, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!

Rated 1 out of 5 stars

No effect noted

29 December 2020
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Reply from eddiebygiddy.com

Hi Michael, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience!

Rated 3 out of 5 stars

The bottom part where the band goes is…

The bottom part where the band goes is very uncomfortable and keeps catching on my sac.

28 December 2020
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Reply from eddiebygiddy.com

Hi James, we're sorry to hear your Eddie hasn’t been a perfect experience! If it’s too loose or too tight, it won’t provide the full effect and may be uncomfortable. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.

Rated 2 out of 5 stars

No help so far

I do not have a lady friend right now, but I tried the Giddy on, and it feels loose to me. I hope that when I do get to the point of being intimate with a woman I will have stimulation, both mental and physical to help.

28 December 2020
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Reply from eddiebygiddy.com

Hi Arthur, thank you for your feedback! We sent you an email regarding your order. If your Eddie is too large or loose-fitting, it won’t work to its full potential. However, we have a Size Insurance Guarantee, which means you can resize your device for free. We highly recommend utilizing this guarantee to get a different size Eddie, We look forward to hearing back from you and improving your experience!

Rated 5 out of 5 stars

Excellent Customer Service

Great customer service; easy to order; shipment tracking information supplied; arrived on time.

28 December 2020
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Reply from eddiebygiddy.com

Thanks so much for sharing your experience! We're happy to hear you're satisfied.

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