EddieMurphy.ie Reviews 

322
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a brilliant experience, we had Dean helping us and he was nothing but great. Very helpful and made everything so much easier for us

Rated 5 out of 5 stars

A very good shopping experience. Great value and excellent customer service. I was assisted by Kevin, who was efficient, friendly and knowledgeable. I would recommend this menswear shop without hes... See more

Rated 1 out of 5 stars

Hi, it;s not normal to order and pay at your web site at 07 April and till today nothing. No tracking number, no information of order, nothing. I must write two e-mails to send me particular informat... See more

Company replied

Rated 4 out of 5 stars

Delighted with item and customer service from Hannah was excellent. My only complaint would be the item I ordered online wasn’t in stock and I only found this out when I rang to check on the shipping... See more

Company details

  1. Men's clothes shop

Written by the company

Established in 1994, Eddie Murphy Menswear is a family ran business and is one of the leading men's fashion retailer of Ireland.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(322)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a shirt online the wrong one…

I ordered a shirt online the wrong one was sent out and I needed it urgently, it’s not even the same barcode on the shirt I received as the one on my order I photographed the one I was ordering, so unless their website is wrong I don’t know!

But in all my years shopping online from Italy, Germany, Ireland and elsewhere it’s the first time that I have received the complete wrong item, and that’s coming from either Athlone or Ballyhaunis !

My impression is they were out of stock, as has often happens but instead of emailing me they just sent a substitute!

3 May 2022
EddieMurphy.ie logo

Reply from EddieMurphy.ie

Dear Rosemary
As in my previous correspondence to you, I once again offer an apology for the mix-up with the shirt, as I said before; our returns policy states that you need to send the unsatisfactory item back to us and we will happily replace it. You did not respond to the email where we reached out to try and sort the issue for you and would like to help you fix this matter as soon as possible. Please feel free to get back to our ecommerce team at your earliest convenience.

Rated 1 out of 5 stars

Delivery problem?!

Hi, it;s not normal to order and pay at your web site at 07 April and till today nothing.
No tracking number, no information of order, nothing. I must write two e-mails to send me particular information that I must wait more than 10 days?!

15 April 2022
EddieMurphy.ie logo

Reply from EddieMurphy.ie

Good Day Sir, as was explained to you over our correspondence; your order was placed between long weekends and we posted it out from Ireland to yourself in the UK with a dispatch note emailed on the day of postage, you were later informed as to the date on which your item was most likely to arrive (the Tuesday) after the bank holiday Monday, which it then did. Unfortunately with the Brexit issue, sending items to the UK has become more complicated and the bank holidays made your wait a little longer than it would normally be so we apologise for the inconvenience that these issues may have caused you.

Rated 5 out of 5 stars

Great Service.

This is the third time I have ordered from Eddie Murphy. I was very pleased with the service I received and also with my purchases. I will be ordering again. Thank you for a great service.

4 February 2022
Rated 5 out of 5 stars

Couldn't recommend this place highly…

Couldn't recommend this place highly enough! Bought a pair of Tommy jeans cheaper and quicker than from the official site, delivery was free and included free socks and thank you note. When I rang to check details they were friendly and helpful, will definitely be back, thank you! 😊

20 January 2022
Rated 1 out of 5 stars

Pooy pocket

The staff were very helpful can’t complain, but a soggy sandwich was found in the pocket of the denim jeans I had purchased. The sandwich looked like Nutella but on further inspection it was human fecal matter. This was not a pleasant experience

19 January 2022
Unprompted review
EddieMurphy.ie logo

Reply from EddieMurphy.ie

Hi Jonah, we are sorry but we don't seem to have sent out any orders to you ever. We have no record on our system. Would you be able to send us your order number and we will investigate this complaint further.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look