Eden Medical Clinic Reviews 

197
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently praise the warm, welcoming reception staff and the professional doctors who always take plenty of time to clearly explain every single step of the procedure. Many customers share that they are genuinely delighted with their beautiful results and feel completely relaxed, comfortable, and well-cared-for during their visits. Some people were dissatisfied with their cosmetic treatments, noting disappointing outcomes or lingering issues without any noticeable improvements. Some other individuals also mentioned experiencing unexpected physical complications and felt completely unsupported when trying to get proper assistance or follow-up care afterwards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming, informative,... See more

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction, praising... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers express great delight and... See more

User experience

Customers expressed great satisfaction, highlighting lovely appointments, friendly staff, and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so g... See more

Company replied

Rated 5 out of 5 stars

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was ver... See more

Company replied

Rated 5 out of 5 stars

Very welcoming environment, Clinic is always clean and cosy. Doctor took time to listen to me and really feel I got a tailored treatment. Great value for money and never an issue to get back for a rev... See more

Company replied

Rated 5 out of 5 stars

Loved my experience at Eden medical Carlow, called and booked my appointment with Katie she was super friendly and helpful and answered all my questions. My appointment with Dr. Yuri was great she rea... See more

Company replied


Company details

  1. Clinic
  2. also in
  3. Plastic Surgeon

Written by the company

Welcome to Eden Medical Clinic, a group of state-of-the-art medical aesthetic clinics in key locations across Ireland. We are located in Cork, Adelaide Road Dublin, Sandyford Dublin, Limerick, Galway, Kerry, Kilkenny, Waterford, and Belfast. Led by our team of highly qualified medical clinicians, we offer a wide range of safe and effective non-invasive anti-ageing aesthetics that make the most of an extensive portfolio of market-leading technologies. Our ethos is simple – we work to boost confidence and subtly enhance natural beauty with a select number of treatments. We want you to leave our clinics looking and feeling nothing short of fabulous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(197)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eden AWI

I had my appointment with Eden today, I got 3 areas AWI with the lovely Dr Miriam! Such a great place to go to, very friendly and welcoming! And always love my results afterwards!

28 September 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this clinic for the…

I have been using this clinic for the last 3 years, mainly because of both my daughter’s weddings and wanting to offset the ravages of time ( and sun!😬) . I cannot recommend Dr Angela and her team enough. Suggestions were informed and caring, there was no sales driven pitch , just a good old fashioned desire to help me look as fresh as possible. I was thrilled with the results of the “tweakments” ! I still looked like me but a better version?

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Clodagh was absolutely amazing

Clodagh was absolutely amazing ! I’ve had my lips done once before but never with such professionalism and care, I’m so happy with my lips she did exactly what I asked and more il definitely be back

12 September 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Val, thanks for taking the time to leave us this lovely review. We really appreciate it and look forward to seeing you again in the future. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Dr Siobhan in Waterford Clinic

I had my chin filler corrected by Dr Siobhan here, she is the best I’ve been to, she reviews the whole face before she does anything and pays attention to detail throughout the entire process and gives such natural results. I would 100% go back to her again

24 August 2024
Unprompted review
Rated 5 out of 5 stars

Eden Medical Galway first visit

Went to Eden Medical in Galway today for the first time and I was so impressed with the thorough and friendly service I received, the building is also very modern and clean. Highly recommend

15 August 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

HI Debbie, thank you so much for your kind words. Our Galway girls will be thrilled. We really appreciate it and cant wait to see you in the future. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Professionalism and curtesy fabulous.

Dr Meadbh and the receptionist were so courteous on my visit for botox injections today. My treatment was carried out with skill and every caution, hygienic practice and thorough assessment. The second of my visits!

13 August 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Maire, thank you so much for taking the time to leave us a lovely review. We look forward to seeing you again in the future. Best wishes, Eden Medical x

Rated 1 out of 5 stars

Went to Drogheda clinic and my Botox…

Went to Drogheda clinic and my Botox has worn off too fast, I’ve been going to a clinic in Dublin for several years and always get 5 months out of it! I would say 8O precent of movement had returned less than two months since I got Botox, which isn’t great! Their price for Botox is more expensive than others that are better to their customers! Other clinics ring to check in after two weeks as opposed to leaving the customer having to ring an organise an added visit which has to be done within a few days after initial two weeks of having Botox otherwise they don’t do it and yeah they charge you extra for the added Botox they need to give! I would not recommend!

13 July 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Shauna, Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback as it helps us improve our services. We're sorry to hear that your Anti-wrinkle treatment didn't meet your expectations. While results can vary from person to person, we understand your disappointment in not achieving the longevity you're accustomed to. Just to clarify, Anti-Wrinkle Injections (AWI) as standard are typically designed to last about 3 months. We're surprised to hear that you've experienced 5-month results elsewhere, as this is quite uncommon. Everyone's body metabolises the product differently, which can affect how long the results last. Regarding our pricing, we strive to offer competitive rates while ensuring the highest quality of care and products. Our prices reflect the expertise of our practitioners and the premium products we use. We'd like to address your concern about follow-ups. We actually do invite all our patients back for a review within 2 weeks of their treatment. We're always happy to see our patients for a follow-up, and any clinical reviews needed within this period are included in the initial treatment cost. We'd love the opportunity to chat with you about your experience further. Your satisfaction is our top priority, and we're committed to ensuring you have the best possible experience with us. Thank you again for your feedback. We hope to have the chance to serve you better in the future. Warm regards, Eden Admin team

Rated 5 out of 5 stars

I had my first visit to Eden medical…

I had my first visit to Eden medical (Galway) on Friday.
I was very nervous to get lip filler treatment but Dr Meabh was fantastic, she made me feel at ease right away. I was given a thorough consultation on what would best suit my desired look and i am delighted with the results. Would definitely recommend. The lady on reception was also lovely.

7 June 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Danielle, thank you so much for your lovely review. Our Galway girls will be delighted and we look forward to seeing you again soon. Best wishes, Eden Medical x

Rated 5 out of 5 stars

An amazing experience!

When it comes to your face, you want to make sure you choose someone you can trust. I cannot recommend Dr.Meabh highly enough. The initial consultation was very straightforward and very clear (I'm not a native English speaker), doctor was very professional, knowledgeable and an extremely lovely lady! Dr.Meabh made me feel secure and I was very relaxed and I'm looking forward to my next visit!

21 May 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi, thank you so much for your lovely review. We really appreciate you taking the time to write it and we look forward to seeing you again in the future. Best wishes, Eden Medical x

Rated 5 out of 5 stars

My first time

My first time and I was very nervous. Everyone put me at ease. Dr Miriam was grounded, realistic, understanding and listened to my concerns. She explained everything and I was very happy to proceed. It was a painless procedure in every way.

17 May 2024
Unprompted review
Rated 3 out of 5 stars

I gave 3 stars as staff are friendly…

I gave 3 stars as staff are friendly and professional, however I had 2 areas of Botox done in the Belfast clinic on the 8th March
I had such how hopes for this as the clinic is very clean and professional however I never noticed much change so contacted them and had a follow up appointment and received more Botox which didn’t work at all
The lines on my forehead are returning already (26th April)
And the Botox for under my eyes (I received twice) never worked at all !!
Very disappointed such a waste of money and unfortunately will not use this clinic again .

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Dr Cliona, Eden Medical - Stepaside

I visited dr Cliona a few times in Adelaide road, delighted with the subtle but very noticeable results. Due to change in work location I reluctantly booked into Dundrum shopping centre, very disappointed with unflattering results! Was about to book into Adelaide road & discovered that Dr Cliona also practices in Eden in Stepaside, delighted to have the best in Botox just around the corner, I couldn’t recommend more

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Lovely bright reception area

Lovely bright reception area. Niamh at reception was so welcoming. Maedbh was so good at explaining everything about the treatments before I made a decision on what suited me. Excellent woman at her job.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Professional, reassuring and very friendly, from the moment you walk in. My treatment was thoroughly discussed with me to ensure my expectations matched the reality of what was achievable.
I found my practitioner extremely gentle and reassuring, which put me absolutely at ease throughout the procedure. Will definitely be a repeat customer.

2 February 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Jacqui, Thank you so much for your lovely review. We are delighted that you enjoyed your experience in Eden. We look forward to welcoming you back soon! Warm regards, Team Eden.

Rated 5 out of 5 stars

Such friendly vibes and very…

Such friendly vibes and very professional from the front desk to the doctors. Couldn’t recommend Eden enough.

23 January 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Yvonne, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 4 out of 5 stars

I love visiting Eden Medical and the…

I love visiting Eden Medical and the staff are lovely.
The only downside is that they don't accept Klarna. They have a finance option but it's not fit for purpose due to them wanting so much personal information from you.

9 December 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi, Thank you so much for your review we are so happy to see that you love visiting us. We really appreciate your feedback and will absolutely look into more accessible finance options. We hope to see you back in the clinic soon. Best Wishes, Eden Medical Care Team x

Rated 5 out of 5 stars

I had an appointment today with Dr

I had an appointment today with Dr. Maeve in the Galway clinic. She was very helpful and informative with the treatment I was interested in. The staff were lovely and very welcoming, couldn’t recommend enough!

16 January 2024
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Amy,

Thank you so much for your 5 star review and your lovely comments. We look forward to seeing you again soon.

Best wishes,
Team Eden x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look