Went today for a classic whisky tour, we have never done a whisky tour before so wasnt sure what to expect, Steven who was leading our tour was fantastic, knew his stuff and was so enthusiastic, great... See more
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See what reviewers are saying
Got a really good deal on my recent purchase with Eden Mills, 20% off and free delivery. I bought one of my old favourites coconut and passion fruit and also treated myself to the new Wild Card, can’... See more
Company replied
Amazing customer service. I purchased a bottle of Eden Mill Original Gin whilst on holiday in St Andrews and unfortunately left the bottle at a nearby restaurant after having lunch. It was only when... See more
As always, fast delivery everything is well packaged for transport and amazing gin!
Company details
- #19 of 23 best companies in Distillery
- #26 of 39 best companies in Alcohol Manufacturer
Written by the company
Eden Mill St Andrews are distillers of Scottish gins and Single Malt whiskies. Their brand-new distillery is due to be come operational in early 2025 with the visitor centre opening its doors to the public a few months later.
Contact info
Eden Mill, Main Street, KY16 0US, St Andrews
- +44 (0) 1334 834 038
- trustpilot@edenmill.com
- edenmill.com
People also looked at
Fast efficient service!
22 November 2023
Christmas prezzie so havent had…
Christmas prezzie so havent had opportunity to taste it loved the packaging and glasses
22 November 2023
Order Problem
Hi
Contents of order incorrect. Ordered Burgundy White Wine Cask Aged Gin and received Red.
Contacted customer services who have yet to acknowledge error.
28 November 2023
Delivery was quicker than I expected…
Delivery was quicker than I expected and the products were totally packaged so well. The inclusion of the protective boxes was really good and makes wrapping easier too!
21 November 2023
Easy to use
Simple easy to use ordering service and delivered straight to front door.
14 November 2023
Efficient,well priced,reliable.
17 November 2023
Very quick delivery of my Christmas…
Very quick delivery of my Christmas items!
Lovely choice
17 November 2023
Great quality product ideal Xmas gift…
Great quality product ideal Xmas gift excellent cannot praise it highly enough
16 November 2023
Lovely bottle of gin
Lovely bottle of gin. Delivered quickly and in excellent condition. Highly recommended.
14 November 2023
Really original gin flavours
Really helpful, and fast delivery. Great variety of gins.
13 November 2023
Really nice smooth gin
Bought the standard gin from go puff as ot was on special offer and was so pleasantly surprised i came online to look at other reviews. This is a really good gin, not just considering the sale price i bought it at, i’d happily pay a higher price for this gin. The flavours are subtle but enough to make it way less boring than the standard dry gins.
Would buy again!
10 September 2023
Unprompted review
I didn't buy anything from you so am…
I didn't buy anything from you so am wondering why you're bothering me with this email?
24 July 2023
Reply from Eden Mill
Hello Colin,
We apologise for the emails you received from Trustpilot asking you to review us.
This was caused by a system glitch in our older website platform when we upgraded to the new one. We're sorry for the inconvenience and can assure you that no orders have been placed on your account and that there is no risk to your data.
We've now rectified the issue and you will only receive messages from us in future should you have agreed to this/opted in.
Thank you for your understanding.
Kind regards,
Eden Mill
Quick & informative
Quick & informative. Images were processed and ready to be downloaded within hours 🙂
24 July 2023
Reply from Eden Mill
Thanks, Nicole, for the lovely review!
Kind regards,
Eden Mill
Great service
24 July 2023
Reply from Eden Mill
Hi Andrew,
Thanks very much for taking the time to review us! We appreciate the good feedback.
Kind regards,
Eden Mill
Not me!! Very unhappy about this request! Are my details safe?
I’ve received a request for a ‘recent’ visit Review and I have not visited since pre-covid !!! This is quite concerning! I’d like to know why I received this request.
How did this happen? I would appreciate an explanation.
Patricia Paterson
25 July 2023
Reply from Eden Mill
Hello Patricia,
We apologise for the emails you received from Trustpilot asking you to review us.
This was caused by a system glitch in our older website platform when we upgraded to the new one. We're sorry for the inconvenience and can assure you that no orders have been placed on your account and that there is no risk to your data.
We've now rectified the issue and you will only receive messages from us in future should you have agreed to this/opted in.
Thank you for your understanding!
Kind regards,
Eden Mill
Bring back international shipping!
Gin is good but since Eden Mill discontinued shipping outside of UK years ago, I'm no longer their customer.
24 July 2023
Reply from Eden Mill
Hi Jan,
We aren't able to fulfil international orders on our website at present but hopefully this is something we will be able to change in the future!
Kind regards,
Eden Mill
No longer a fan
Oddly sent me an email to review their products despite not ordering something for years. Stopped buying their products years ago when they decided to tie their colours to one side of the Old Firm divide.
24 July 2023
Reply from Eden Mill
Hello Dimitrios,
We apologise for the email you received from Trustpilot asking you to review us.
This was caused by a system glitch in our older website platform when we upgraded to the new one. We're sorry for the inconvenience and can assure you that no orders have been placed on your account and that there is no risk to your data.
We've now rectified the issue and you will only receive messages from us in future should you have agreed to this/opted in.
Thank you for your understanding!
Kind regards,
Eden Mill
Reply from Eden Mill
Hello Win,
Thanks so much for leaving us 5-stars, great to hear you are a fan of our gin!
Cheers,
Eden Mill
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