Eden Perfumes Reviews 

9,330
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,702 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their accurate resemblance to original designer perfumes, often receiving compliments. Many appreciate the high quality, noting that the fragrances are vegan, cruelty-free, and made with good ingredients. The delivery service is consistently described as fast, efficient, and well-packaged, with people highlighting excellent overall service and a straightforward ordering process. However, some customers noted that certain scents did not last long, fading quickly. A few others felt some products did not accurately match original fragrances or had an unpleasant chemical smell.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the accuracy of the perfume dupes,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the accuracy and authenticity... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had positive experiences with order, praising the ease and simplicity of the ordering process,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eden makes the best designer perfume dupes I have come across. I love their products because they are cruelty free, vegan, made from high quality ingredients and not just a load of chemicals and the b... See more

Rated 5 out of 5 stars

I've bought their perfumes and an aftershave over several years now, always fantastic service, delivery within a few days and nicely packaged. I buy 040, Guilty, it's consistant, just like the origi... See more

Rated 5 out of 5 stars

Amazing vast range of edp and elixir fragrances, take a trip to Brighton and the western rd flag ship store are incredible customers service and knowledge. They do online as well, however best to test... See more

Rated 5 out of 5 stars

Discovered Eden fragrance online. I was looking for a vegan fragrance with a high amount of perfume oil. Discovered Eden online and ordered. I’ve been blown away how accurate the perfumes are.... See more



Company details

  1. #36 of 115 best companies in Perfume store
  2. #56 of 93 best companies in Candle shop
  3. #23 of 85 best companies in Cosmetics and Perfumes Supplier
  4. #45 of 132 best companies in Cosmetics shop
  5. #29 of 66 best companies in Flavours, fragrances and aroma Supplier
  6. #182 of 375 best companies in Gift shop

Written by the company

Eden Perfumes. We match your favorite perfume at a fabulous price!

Are you ready to Become part of the EDEN Family?

Written by the company

We've committed to our customers!
Get 10% off your first order using the code: VAF10

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(9,330)

1,653 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smells Gorgeous

Wonderful copies that smell fabulous with a tiptop delivery too. Will definitely be ordering again

12 June 2026
Rated 5 out of 5 stars

Eden perfume addict!

I currently have 15 different Eden perfumes, I always get compliments at my work about the fragrances.
Great smell-a-likes at a fraction of the cost.
Both my son and my daughter also love Eden fragrances and have built up a collection of their own!
Prompt delivery and good communication after ordering.
Just one small complaint is the website can be a bit glitchy for me.

18 June 2026
Rated 5 out of 5 stars

Quick and Accurate

The products arrived very quickly and the scents are quite accurate to the perfumes I know and love. I’m so happy to have found a vegan alternative to my favorites.

16 June 2026
Rated 5 out of 5 stars

Perfumes are made at affordable prices…

Perfumes are made at affordable prices and smell exactly like the branded perfumes out there. Love how carefully they package the items with care and like the fact they arrive on time too using royal mail. Wish they had a loyalty scheme though to reward regular customers and also would be nice if free perfume samples were thrown in for regular customers aswell.

14 June 2026
Rated 5 out of 5 stars

Love this product (Frankincense)

Love this product (Frankincense)
Love the ethics of the company
Great that there are no synthetic/toxic ingredients
No horrible chemically 'perfume' smell - just the fragrance
Excellent customer service
Speedy delivery
Re-fill service should be adopted by ALL companies
Very satisfied customer

16 June 2026
Rated 5 out of 5 stars

Love Miss Cherry 032

Love Miss Cherry 032. My signature scent was miss dior Cherie but it has been discontinued & this is the closest I have found to it. Very happy with my purchase, this is my 2nd time buying Miss Cherry.

15 June 2026
Rated 4 out of 5 stars

Waiting on product but GREAT customer service!

EDIT: the company very quickly and communicatively dealt with the issue I was having with delivery. I am still currently waiting on the product but I can say that I am impressed with their customer service.

14 June 2026
Eden Perfumes logo

Reply from Eden Perfumes

Hi Jacob!

Unfortunately we were not contacted by FedEx regarding this, but have now followed up on this for you.

It look's like it's been cleared, and is on it's way to you!

If you have any further questions, or any issues. Please reach out to us at: contact@edenperfumes.co.uk - We are here to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look