My dogs are picky with food but they love the Edgar & Cooper range especially the fresh venison and duck small adult dog biscuits. I subscribe to monthly shipments of them so that I don't run out and... See more
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Just started with Edgard and Cooper wet dog food...and the main customer is SUPER happy. Quality of food is certainly high + tasty ++ . Additionally a qquestion to customer service on the order was an... See more
Company replied
I’ve been using Edgard and Cooper’s dry cat food for 5 months now and I cannot fault anything! Super speedy delivery! Wonderful member perks when you purchase direct too!
Company replied
Excellence in every aspect, our border terrier is a very very fussy eater (7years old) and has just started with CECS. He seems so much better on this food and absolutely loves it 😋 The quality,... See more
Company details
Written by the company
Edgard & Cooper – real food that’s full of flavour for Cats & Dogs! Food that makes you, your pet and our planet feel good - that’s what Edgard & Cooper stands for. We are the first pet food brand to create deliciously healthy recipes completely free of meat meal, bone meal, animal waste, artificial additives or preservatives. We chose a natural approach with sustainability in mind AND we donate 1% of each sold product to charities for pets all over the world. What’s not to love? Come and discover!
Got a question? We’re all ears – just ask.
Written by the company
- We are committed to providing all our customers with great service, you can get in contact with us directly through: WhatsApp (+32 56 38 01 27) & email (help@edgardcooper.com)
Naturally nutritious, deliciously simple
Utterly irresistible
Eating is one of life’s simple joys, but so many pet foods overcomplicate their products. We do things differently. By treating nature’s ingredients with respect, we make food that’s naturally healthy, full of flavour and perfect for every pet.
We pack our food with fresh meat & nutritious offal, real fruit & root veg.
Contact info
Spinnerijstraat 101 / 0023, 8500, Kortrijk, Belgium
- +32 56 38 01 69
- help@edgardcooper.com
- edgardcooper.com
4.6
Excellent
61K reviews
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Very prompt delivery
Very prompt delivery
Our dog is a very fussy eater but always eats his kibble before bed. Not a large amount but he enjoys it.
Thank you
6 March 2026
Reply from Edgard & Cooper
Hello Lesley 👋
Thank you so much for your kind words! 😊 We’re really glad to hear the delivery was prompt and that your dog enjoys his kibble—even the fussiest eaters deserve something they look forward to! Thanks again for your support 🐾
Best regards,
Eana from Edgard & Cooper
Excellent experience
Excellent experience, very fast delivery, and great food which our two dogs enjoy!
3 March 2026
Reply from Edgard & Cooper
Hello 👋
Thank you for your lovely feedback! 😊 We’re so happy to hear you had an excellent experience and that your two dogs are enjoying the food. Fast delivery and happy pups—what more could we ask for! 🐾
Kind regards,
Eana from Edgard & Cooper
Had a problem with an order and the…
Had a problem with an order and the customer service representative went beyond excellence in providing a solution. Shaula was awesome, thank you, Edgard and Cooper, for having a top-notch representative
3 March 2026
Unprompted review
Great products that we can rely on to…
Great products that we can rely on to be best for our fur child. He has a sensitive stomach and the lamb kibble works great for him after a bad experience with other mainstream brands. Thank you!
26 February 2026
Reply from Edgard & Cooper
Hello Lily 👋
Thank you so much for your kind words! 😊 We’re really happy to hear that the lamb kibble is working well for your pup, especially after a difficult experience with other brands. Sensitive tummies can be tricky, so it means a lot to know you’ve found something you can rely on. Give your fur child a big cuddle from us, and thanks again for your trust! 🐾
Best regards,
Eana from Edgard & Cooper
It’s efficient and reliable
11 February 2026
Really enjoyed by my cat
It's so easy to make changes to delivery date if needs be and Rufus my cat really enjoys the chicken kibble from Edgard and Cooper.
10 February 2026
Reply from Edgard & Cooper
Hello Sarah-Jane👋
Thank you for your lovely feedback! 😊 We're really happy to hear that managing your delivery dates is easy and that Rufus is enjoying the chicken kibble. Please give Rufus a little cuddle from us! 🐾
Kind regards,
Eana from Edgard & Cooper
Yummy!!
My dog Bert, gives this an excellent as he absolutely loves the salmon biscuits. He's on his 2nd bag!! Will definitely be ordering again.
10 February 2026
Reply from Edgard & Cooper
Hello Caroline 👋
Thank you so much for sharing this! 😊 We're thrilled to hear that Bert absolutely loves the salmon biscuits and is already on his second bag. That’s the best compliment we could ask for! We can’t wait to keep Bert happily stocked on his favourites. 🐾
Kind regards,
Eana from Edgard & Cooper
My dog loved these biscuits but …..
My dog loved these biscuits .
Sadly an error made by the company with my subscription whereby they sent the wrong product means I could
Not recommend them.
Customer service refused to send me the
Product my dog has been using under subscription for the last 6 months unless I paid again made no offer or attempt to help despite emails back and forth . Not suprised that they told me if I pay again I could have the correct product .
I have cancelled subscription and won’t use them again which is a shame for my Harley .
12 March 2026
Unprompted review
Reply from Edgard & Cooper
Hi April,
Thank you for sharing your experience, and I completely understand your frustration, we’re really sorry for the confusion and inconvenience this caused you and Harley.
I’ve looked into what exactly happened. During the launch of our optimized kibble range, the 0.7 kg Organic Beef bag that you usually ordered via your subscription was discontinued. Only the 2.5 kg bags were available. We sent an email to notify you about this change and temporarily paused your subscription so you could make the necessary adjustments, such as adding a larger bag manually.
We can see that you manually added a bag of chicken kibble to your subscription. It’s possible this was done by accident, but no system error occurred, the change happened via your customer portal. We also noticed that no new bag of beef kibble was added, which likely gave the impression that the wrong product was sent.
We’re glad to see that you’ve now successfully updated your subscription, and your next order will include the beef kibble as usual.
We truly regret the confusion and inconvenience this caused. Our goal is always to make subscription changes as smooth as possible, and we understand that in this case, the process may have been unclear. We really appreciate your feedback, as it helps us improve our communication around subscription adjustments and product changes.
We’re very sorry again for the frustration and hope we can make it up to you in the future.
Warm regards,
Good food and excellent delivery.
3 March 2026
Reply from Edgard & Cooper
Hello Nigel 👋
Thank you for your kind feedback! 😊 We're really glad to hear you're happy with both the food and the delivery. We truly appreciate your support! 🐾
Best regards,
Eana from Edgard & Cooper
I had a bad experience with Tessa from…
I had a bad experience with Tessa from client service after my order was canceled with no explanation. She was impolite and unapologetic. When I asked how I could give feedback she stopped responding to my messages.
2 March 2026
Reply from Edgard & Cooper
Hi Nicky 👋
Thank you for your review. Your order was cancelled because you created a new account and attempted to apply a discount code that is only valid for a first order. Our system detected that an order had already been placed previously using a different account at the same address, and that the same discount code had already been used at that time. Tessa from our Customer Happiness Team also explained this to you.
We’re sorry if this was not entirely clear or if it wasn’t communicated in the way it should have been. We will pass this on internally.
We regret that things turned out this way, but we hope to welcome you and your four-legged friends again in the future.
Kind regards,
Edgard & Cooper 🌻
My fussy dog loves this food
My fussy dog loves this food. The subscription makes it easy to keep the supplies stocked and the online system makes changes really easy. I get a reminder in good time to check what I need.
9 February 2026
Reply from Edgard & Cooper
Hello 👋
Thanks so much for your lovely feedback! 😊 We're thrilled to hear that even your fussy dog loves the food and that the subscription works well for you. It's great to know the reminders and the easy-to-manage online system help keep everything running smoothly. Thanks for being part of the pack! 🐾
Kind regards,
Eana from Edgard & Cooper
My dog loves it ❤️
9 February 2026
Reply from Edgard & Cooper
Hello Anja 👋
That's so wonderful to hear! ❤️ We're thrilled your dog loves it—happy pups make us happy too! 🐾
Kind regards,
Eana from Edgard & Cooper
Speedy delivery and just great products
17 February 2026
Reply from Edgard & Cooper
Hello 👋
Thank you! 😊 We're so glad you’re happy with both the fast delivery and the products.
Kind regards,
Eana from Edgard & Cooper
Delivered on time and prompted emails…
Delivered on time and prompted emails regarding my order
9 February 2026
Reply from Edgard & Cooper
Hello Laura 👋
Thank you for your feedback! 😊 We're glad your order arrived on time and that the updates were helpful.
Kind regards,
Eana from Edgard & Cooper
Never arrived
I ordered some tuna for my cat but when I checked in with my son it never arrived. I told the company about this and they expected me to complete a DHL form which had to be printed off. With no access to a printer I asked them to take responsibility for this and refund my money. I won’t be using them again.
11 March 2026
Unprompted review
Reply from Edgard & Cooper
Hi Hazel 👋
We’re very sorry to hear about your experience. 😕 As previously explained, the document is required in order to start an investigation with the shipping carrier. In the end, everything was set up and we sent you a replacement parcel free of charge, which should have been delivered to you by now.
Once again, our apologies for the inconvenience.
Kind regards,
Edgard & Cooper 🌻
Fraudulent transactions and money taken without out knowledge!
I went to look at the cat foods and selected a few things to try but did not complete the order. It now turns out I was sent and charged via Shop for an order in February which I did not know I’d be sent so was never collected and now more money has been taken for a March order. I did not order these, I did not set up a subscription!!! I have just gone into Edgar’s Cooper to find there is an account for me but just my name and address which I have not created!!! This is fraudulent and I want a full refund for monies that have been taken without my in or permission and for orders I have not received. Scandalous!!!
11 March 2026
Unprompted review
Reply from Edgard & Cooper
Hi Liz 👋
We’re very sorry to read about your experience, and we understand how frustrating this must be for you. Please know that we never start subscriptions on behalf of our customers. A subscription is only activated when the customer selects this option during checkout.
We would like to resolve this for you as quickly as possible. Unfortunately, we only have your name, and we were unable to find any communication, orders, or subscriptions linked to it in our system. Could you please contact us directly at help@edgardcooper.com 💌?
Kind regards,
Edgard & Cooper ☀️
I have been using E&C for over 2 years…
I have been using E&C for over 2 years now, their customer service is great and I love the little awards and discounts that I get. Would highly recommend the subscription option as you get a good discount.
11 February 2026
Reply from Edgard & Cooper
Hello 👋
Thank you so much for your amazing feedback! 😊 We're thrilled to hear you've been enjoying our products and that the little rewards and discounts make your experience even better. We're especially happy to know the subscription has been a win for you—thanks for recommending it and for being part of our pack! 🐾
Kind regards,
Eana from Edgard & Cooper
Easy to use website and quick delivery
Easy to use website and quick delivery, my dog loves the wet and dry food.
2 March 2026
Reply from Edgard & Cooper
Hello Claudia 👋
Thank you for your lovely feedback! 😊 We're so happy to hear that you find our website easy to use and that the delivery was quick. Even better to know your dog is loving both the wet and dry food.
Kind regards,
Eana from Edgard & Cooper
Early days but experience with delivery and cat food good.
I have only had one delivery so far but the delivery arrived in a few days and my cat seems to like the food. I will be certainly ordering again.
6 February 2026
Reply from Edgard & Cooper
Hello 👋
Thank you for your feedback! 😊 We're glad to hear the delivery arrived quickly and that your dog seems to be enjoying the food. That’s wonderful to hear.
Kind regards,
Eana from Edgard & Cooper
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