Left a brand new jumping saddle for them to sell for me. When I heard they'd closed I went to get saddle back to be told they no longer had it and the company owner has no idea where it is.
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See what reviewers are saying
Order some brushes. Never arrived. When has hastened was told was out of stock. Pathetic excuses about current situation. Reality is they have no idea what they have in stock; they take your money and... See more
Ordered a danish tweed coat recently for my senior dog in the winter months. Had issues with the delivery address as I input the wrong address, the team were really helpful in amending this for me and... See more
Very unhappy with the customer service of this company and find their adverts misleading. Ordered a product listed as in stock on the 5th April. It is now the 13th May and still my order is not with m... See more
Company details
Written by the company
Edgemere are a leading supplier of Equestrian Supplies Online. We have a huge range of Equestrian Clothing UK including Womens Equestrian Clothing and Mens Equestrian Clothing.
Contact info
Unit 1 a Hampton Industrial Estate, SY14 8LU, Malpas, United Kingdom
- 07890646308
- tom@edgemere.co.uk
- edgemere.co.uk
People also looked at
Amazing company & outstanding customer service
I recently shopped Edgemere's pets collection and since I was getting a puppy for the first time, I had no clue where to start! They helped me pick out which products might be best suited for my dog.
The parcel arrived very promptly and the products are amazing.
Would definitely recommend shopping at Edgemere, for both pet & equine products.
31 January 2022
Unprompted review
Absolutely fantastic customer services
Absolutely fantastic customer services, spoke to Molly who was extremely helpful couldn’t fault the service at all! Would definitely recommend!
31 January 2022
Unprompted review
Absolutely fantastic experience…
Absolutely fantastic experience with this company. I needed some help on deciding which boots to buy for my horse and they couldn’t be of more help over the phone. I then placed the order and received it the very next day. Brilliant customer service and top quality products.
31 January 2022
Unprompted review
fantastic customer experience
fantastic customer experience, love my new pikeur jacket! will be recommending to friends and family!
1 November 2021
Unprompted review
Fabulous service speedy delivery
Fabulous service and guidance . Product as described speedy delivery. Highly recommend
27 July 2021
Unprompted review
Ordered some boots over 5 months ago
Ordered some boots over 5 months ago, and now I’m told that they can’t get them, and over the last three weeks, I’ve had nothing but BS about where my refund is, needless to say that I haven’t got it yet - absolute scammers, stay well clear
23 June 2021
Unprompted review
Very unhappy with the customer service…
Very unhappy with the customer service of this company and find their adverts misleading. Ordered a product listed as in stock on the 5th April. It is now the 13th May and still my order is not with me. After calling the manager did not accept that the advert was misleading and tried to argue with me that I was wrong, even though we are now in May! Shocking, will never purchase from here again and urge others to order with caution.
13 May 2021
Unprompted review
Items not delivered
Order some brushes. Never arrived. When has hastened was told was out of stock. Pathetic excuses about current situation. Reality is they have no idea what they have in stock; they take your money and then rely on the warehouse to fulfil when they can. Very very poor customer focus and communication. Would recommend not buying from them.
10 May 2021
Unprompted review
Not informed item wasn't in sock
They took my order for something they did not have in stock. Therefore delivery was delayed. However, they do reply promptly and keep you up-to-date with the progress of your order.
12 November 2019
Unprompted review
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