Edgewater Legal Reviews 

283
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and supportive approach throughout various processes. Many people highlight the exceptional service, noting how the team provides clear, accurate advice and goes above and beyond to ensure successful outcomes. Reviewers also appreciate the excellent customer service, with staff being highly responsive, patient, and keeping them informed and calm throughout complex processes. The overall consensus indicates a highly satisfactory experience, with many customers expressing their gratitude and strong recommendations for the company's services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the honest, constructive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used Edgewater Legal for a visa renewal and my ILR; I couldn’t have asked for better experiences for both! Nick and Rebecca kept me informed every step of the way and made sure that I was able to... See more

Rated 5 out of 5 stars

Nick provided exceptional service and we felt both accommodated and that the advice we received was trustworthy and sound! I opted for the “check only” service which fitted our needs and budget... See more

Rated 5 out of 5 stars

Nick has assisted me and my husband to get my spouse visa. We succeeded after Nick’s competent and professional guidance. Nick is extremely down to earth and warm. He and the team deserve the warmest... See more

Rated 5 out of 5 stars

Nick provides multiple excellent free videos to help with the UK naturalisation process. I also used his application review service to get a review of the form and some help with documentation and t... See more


Company details

  1. Immigration Lawyer
  2. Immigration & Naturalisation Service
  3. Law firm
  4. Lawyer
  5. Visa Agent

Information provided by various external sources

Simplifying UK immigration law for individuals and companies


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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4.9

All reviews

(283)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, super helpful guidance from Nick. We reviewed my documents and application and he shared the cover letter template with me, which helped tremendously. I got my acceptance within 5 weeks

27 November 2024
Rated 5 out of 5 stars

Wonderful service, highly recommended

Nick Nason was exceptionally helpful in reviewing our application. He reviewed every part in detail and gave some useful advice on some areas to improve. After speaking with Nick we felt the application submitted was as good as it could be, which was very reassuring, and we got the result we wanted. Nick's videos and blog posts are also very useful, and free! Many thanks to Nick and the team at Edgewater Legal.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Working with Nick has great!

Working with Nick has provided me with the tools, comfort, and structure to achieve the objective I first reached out to him with. I'd work with him again, and I recommend you try him.

19 February 2025
Rated 5 out of 5 stars

Nick provides a first class service

Nick provides a first class service. I came across one of his (very informative) YouTube videos and decided to reach out for advice on a tricky aspect of my naturalisation application. Via a one-off Zoom consultation, Nick provided exactly the sort of thoughtful, thorough and detailed input I was hoping to receive. The application was approved in just two months without a hitch. Really pleased and grateful for the support I received.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

The experience with Nick and Edgewater…

The experience with Nick and Edgewater was amazing. Since our first contact he responded very quickly. We purchased the one-off consultation and it helped us a lot during our Partner Visa process. Nick read all the documents in advance and came to the call well-prepared to highlight attention points, recommend adjustments in our application and answer all our questions. Nick is an expert!!! We felt very comfortable to submit our application after his review and recommendations. We highly recommend his service!!!

10 January 2025
Rated 5 out of 5 stars

We were approved for our visa

We were approved for our UK Partner Visa even though we are unmarried and don’t share assets. I have no doubt that our consultation with Nick at Edgewater Legal made all the difference to making our application convincing and clear. Thank you for your advice Nick. Worth every penny!

17 January 2025
Rated 5 out of 5 stars

Highly recommend

It was a pleasure working with Edgewater Legal! Rebecca, Gill and Nick were all extremely professional, handled my application with extreme diligence and guided me through the whole process which led to a successful application.

Needless to say any immigration process can be a bit stressful but Rebecca and the team did an excellent job supporting me at every step.

Highly recommend them, you really can't ask for more!

2 January 2025
Rated 5 out of 5 stars

Knowledgeable, thorough and efficient!

Nick and Gill were incredibly helpful throughout the whole application process. Not only are they knowledgeable but were also very thorough along every step, advising me on points that I would have never thought of if I was making the application on my own. They know the UK immigration system so well and their advice was always very clear and to the point. I really appreciated the clarity throughout the process and am so glad that I decided to work with them rather than go at it alone. I really cannot recommend Edgewater Legal enough to navigate the often tricky UK immigration system!

29 November 2024
Rated 2 out of 5 stars

I didn't like how the session wasn't…

I didn't like how the session wasn't recorded. It's personal for me to go back and learn especially if the client has memory issues. It's not ideal at all after spending so much money for a one hour not to be recorded. It's unusual. The lawyer wasn't prepared as it did seem they did not read my new documents with highlighted questions in red. I was left bereft with more questions than before. It's very disappointing as I picked them because of their 5 star reviews initially. They should understand this is a question of someone's entire life in the UK and sometimes one hour session is all a client can afford especially if they don't have a job! And I feel like my session wasn't fruitful as much as I had hoped for. Now I have to piece all the puzzles together myself for my new application.
The only little help was given was on correcting the personal statement and nothing on the content of my new application or the new recommendation letters!

28 November 2024
Unprompted review
Edgewater Legal logo

Reply from Edgewater Legal

Hi there. Thank you for taking the time to leave a review – all feedback is appreciated. I am sorry that our one-off consultation session fell below your expectations. As the person who who ran the session, I will try and address your points. Thank you for giving consent to share this response publicly on Trustpilot.

"I didn't like how the session wasn't recorded. It's personal for me to go back and learn especially if the client has memory issues. It's not ideal at all after spending so much money for a one hour not to be recorded. It's unusual."

We don’t permit recordings of our one-off consultation sessions. This is to avoid recordings being shared, or published on the internet. We discussed this, and agreed you would take notes during the call (which you did).

We charge £350 + VAT for our one off consultation service. This includes a call of up to an hour, and time spent reviewing the documents in advance (sometimes up to an hour if the documents are voluminous). I believe this is a good value proposition for clients, and why it is probably our most popular service.

"The lawyer wasn't prepared as it did seem they did not read my new documents with highlighted questions in red."

In terms of reviewing the documents in advance of the session, this had been done. Given the application you are making, this involves a very significant amount of documentation, and so I was perhaps not as familiar with the materials as you. However this did not prevent me providing you with very clear advice as outlined below.

"I was left bereft with more questions than before. It's very disappointing as I picked them because of their 5 star reviews initially."

The main aim of the one-off consultation process is for you to have clarity on your position by the completion of the session. By the end of the hour, I believe that I had made my advice – which was that a further application would have very low prospects of success and that this was not a viable route for you – very clear.

The questions raised by you in response to this advice mainly concerned what could be done to address this. However, given that the route you are applying in – which is highly dependent on your profile and your activities in the past, which by their nature can’t be changed – there is a limit as to what can be done to improve the prospects of success for an applicant in such a scenario.

As you say, we have a lot of 5 star reviews, particularly for this format of advice. It is a format we have really leaned into because it enables applicants to at least get some level of legal input without paying for full representation in what can often be a stressful and expensive process.

But it’s not a service where we can necessarily fix everything in a person’s application in a single session, especially where – in my view – the requirements of the route in which you are applying aren’t going to be met however you presented the application.

"They should understand this is a question of someone's entire life in the UK and sometimes one hour session is all a client can afford especially if they don't have a job! And I feel like my session wasn't fruitful as much as I had hoped for."

Having practised as an immigration lawyer for almost 15 years, I take this very seriously. We offer a small amount of legal aid assistance and occasionally pro bono help to those who need it. Unfortunately, we are unable to provide free assistance to individuals applying in work or other routes.

"Now I have to piece all the puzzles together myself for my new application. The only little help was given was on correcting the personal statement and nothing on the content of my new application or the new recommendation letters!"

As mentioned above, my advice is that any future application by you has very low prospects of success. We have a service where we help clients prepare applications, but my advice is that – even with this service – your prospects of success would remain very low.

Rated 5 out of 5 stars

Global Talent visa

If you're looking for an immigration lawyer for your Global Talent visa application, I highly recommend Edgewater Legal. My first Global Talent visa application was unsuccessful but thanks to Nick's professional advice and help, I've finally received my visa. Thank you, Nick!

25 November 2024
Rated 5 out of 5 stars

Professional and Comprehensive Guidance…

Professional and Comprehensive Guidance and Counsel

I have used the services of Edgewater legal for both my spouse/partner application and have always been satisfied with the professionalism, thoroughness and expert knowledge. However, this is the first time I worked with Rebecca Henessey for my ILR. Rebecca is extremely patient and knowledgeable about the various parts of the process and was able to guide me specifically about the documents I needed which is often the most challenging part of the process. Her professional and calm demeanor helped to alleviate my anxiety. The cover letter was very thorough and describe the case perfectly, which I am sure led to the timely (successful) decision on my application.

11 November 2024
Rated 5 out of 5 stars

Edgewater Legal rocks!!!

Mr. Nason was absolutely fantastic throughout the entire process of completing my application for UK citizenship, from the initial phone call to the final email for a bit of guidance and everywhere in between. His assistance was absolutely crucial for me in having enough confidence to complete all necessary paperwork and in the little wording details so I could effectively share my information. Cannot recommend him enough (or his fab assistant, Ms. Yorkabelle!!!).

28 October 2024
Rated 5 out of 5 stars

I recently applied for UK Citizenship

I recently applied for UK citizenship and had Nick do a one-off consultation to check my application. He was thorough, gave me good advice, including recommending submitting some documents not specifically required, but may have avoided inquiries from the Home Office and potential delay. He is knowledgeable, kind, unrushed, and responsive. I found him through the Edgewater Legal videos on YouTube, which I found incredibly helpful as I began this stressful process. The peace of mind provided by the consultation was well worth it. I highly recommend Nick and his team.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to the team a Edgewater Legal…

Thanks to the team a Edgewater Legal Nick and Yorkabell made the process of being confident my application for U.K. naturalization, was completed and supported with all the relevant documents. Very easy to talk to helpful and accommodating. Can’t recommend highly enough!!!! Big Thank you

24 September 2024
Rated 5 out of 5 stars

Highly recommend

It was a pleasure working with Edgewater Legal. Both Rebecca and Nick did an exceptional work as their knowledge on immigration law is excellent. They were quick to respond to any question or worry of ours. Due to this our application was successful. Thank you so much for your help!

10 September 2024
Rated 5 out of 5 stars

Highly recommended

Through a friend who recommended us Edgewater, we recently had the pleasure of working with Rebecca and Nick for our UK spousal visa application, and we couldn't be more pleased with the outcome. From start to finish, both Rebecca and Nick provided exceptional service. Their expertise in immigration law was evident, and they guided us through every step of the process with clarity and professionalism. They were always responsive to our questions and concerns, ensuring we understood each requirement and deadline. Thanks to their meticulous attention to detail and strategic advice, our visa application was approved smoothly and efficiently. I highly recommend Edgewater Legal to anyone seeking expert legal assistance with immigration matters. We will surely be using their service again.

6 September 2024
Rated 5 out of 5 stars

I sought Edgewater’s services for a…

I sought Edgewater’s one-off consultation service for a successful Global Talent endorsement application. Though the process was very long and difficult, Nick had a sensible and empathetic approach to giving legal advice every step of the way. He was not aggressive about selling more services —like other firms I had spoken to— and gave his realistic assessment of the possible outcomes of my application. I will definitely seek Edgewater’s services in the future if I need them. Thanks for everything.

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had a great experience with Edgewater Legal in the application process for my Global Talent Visa. Nick and his team were very professional and promptly answered any questions and concerns​ I had at every stage along the way.

21 June 2024
Rated 5 out of 5 stars

Incredible consultation support provided by Nick

Nick provided excellent advice and feedback on the nature of my application documents, and was incredibly resourceful through all stages of the process. Would highly recommend his services to anybody looking for support for their UK visa application!

19 June 2024

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