ED Pharmacy 

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Rated 5 out of 5 stars

A superb first-purchase experience! Easy to navigate website, wide-ranging product choice and a thorough but simple health and suitability questionnaire. Very impressed that a qualified pharmacist ca... See more

Company replied

Rated 5 out of 5 stars

I was apprehensive about ordering from an online pharmacy for the first time. I can sincerely say that it has been a professional and stress-free process from start to finish. The website is straightf... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and discrete packaging. First time using these products and wasn’t sure which one to buy. The website offers a comprehensive assessment which was easy to navigate through and provi... See more

Company details

  1. Online Pharmacy

Written by the company

ED Pharmacy is a UK-based prescribing service specialising in the treatment of erectile dysfunction. All of our products are sourced from reputable and certified suppliers. We take great pride in providing high-quality patient care and ensuring customer satisfaction. At ED Pharmacy, we set the standard for premium products at affordable prices, delivering trusted solutions to meet your healthcare needs.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
ED Pharmacy logo

Reply from ED Pharmacy

Hi Mick,

We are very sorry to hear about the delay you experienced with your recent order, and we understand your disappointment. Please know that we always strive to process orders promptly, the same day we receive them.

Upon investigation, we found that this was your first order with us, and we made three attempts to contact you by phone, followed by an email, to which we did not receive a response. It’s possible that you may have missed our calls and messages.

If you wish to place another order with us, please feel free to get in touch. As a gesture of goodwill, we would be happy to offer you a discount on your next purchase.

Thank you for your understanding, and we hope to have the opportunity to serve you again.

Best regards,

ED Pharmacy Customer Services









Rated 5 out of 5 stars

Quality

For myself I've completely got absolute confidence in this service.ive even had rearrangement made and different suggestions to help my problems and the follow ups take the service to new heights, shop in confidence

30 September 2023
Rated 5 out of 5 stars

Superb 5* first-purchase experience...

A superb first-purchase experience! Easy to navigate website, wide-ranging product choice and a thorough but simple health and suitability questionnaire. Very impressed that a qualified pharmacist called to discuss my needs and offered lots of v useful advice. Meds delivered 1st Class overnight to Greater London from Glasgow. Truly a 5* service throughout!
Highly recommended, will use again.

11 May 2023
ED Pharmacy logo

Reply from ED Pharmacy

Thank you for your lovely review. We aim to make every patient's experience positive and patient centred and we are delighted that you have had just that! We look forward to serving you again in the future.

ED Pharmacy Customer Services

Rated 5 out of 5 stars

Best Around !!!!

I have dealt with Ed pharmacy a couple of times. I wasn’t sure what tablets would suit me best so I gave “Mo” a quick call and he talked me through the best and most cost effective treatment. Needless to say they worked a treat. I will be shopping again. Next day delivery was the cherry 🍒 on top.

If you’re not sure what to order - Just give him a call. He’s every informative and easy to talk too.

5 stars ⭐️

12 April 2023
ED Pharmacy logo

Reply from ED Pharmacy

Thank you for your kind words! We are glad you've been happy with the service you've received and we strive to continue serving you and all our other customers to the best of our abilities.

Rated 5 out of 5 stars

very discrete

very discrete , professional and well structured process on website asking appropriate details and extreemly efficient and quick delivery service...had a small temporary it issue and immediately increased order qty at no extra cost..very good on customer service

6 April 2023
ED Pharmacy logo

Reply from ED Pharmacy

Many thanks for your review, we value every customer and we are pleased to know you are happy with the service you have received.
Kind regards,
ED Pharmacy

Rated 4 out of 5 stars

It was easy and my order arrived on…

It was easy and my order arrived on time
I wish was more discreet e.d ED was on the package.
Overall good service. Thanks

20 March 2023
ED Pharmacy logo

Reply from ED Pharmacy

Many thanks for your review! Our sincere apologies that there was reference to the letters ED on the package. There should be nothing whatsoever on the outside of the packaging that remotely refers to this as we use completely plain boxes.
We will look into this and have someone call you to ascertain more details as this shouldn't be the case.
Kindest regards,
ED Pharmacy Customer Services

Rated 5 out of 5 stars
ED Pharmacy logo

Reply from ED Pharmacy

Thank you for your lovely review, we are glad you have been satisfied with the service.
Kind regards,
ED Pharmacy Customer Services

Rated 5 out of 5 stars

Fast convenient delivery

Fast convenient delivery. Thanks!

24 February 2023
ED Pharmacy logo

Reply from ED Pharmacy

Thank you for your review, we really appreciate it!
Kind regards,
ED Pharmacy Customer Services

Rated 5 out of 5 stars

Fantastic service

All options talked through in detail and great advice given.
Ordered multiple times and same day delivery is incredible.

10 February 2023
ED Pharmacy logo

Reply from ED Pharmacy

Thank you for your review! We are delighted you've been happy with our service.
Warm Regards,
ED Pharmacy Customer Services

Rated 5 out of 5 stars

Quality products. Very fast delivery. 5*

Very fast delivery and great staff. Product was spot on, very happy with the results. Ordered Sildenafil which seemed to have worked better than any other Pharmacy I have used.

24 February 2023
Unprompted review
ED Pharmacy logo

Reply from ED Pharmacy

We are pleased to learn of your positive experience with us. Thank you for your business

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