eDrafter.in Reviews 140

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting how simple and fast the process is. Many appreciate the helpful and professional staff, noting their expertise and cooperative attitude. The customer service is frequently described as exceptional, with people commending the prompt and clear communication. Reviewers also find the user experience to be smooth and easy, making legal processes accessible from home. However, some customers expressed dissatisfaction with response times, mentioning slow replies or a lack of communication. A few people also reported issues with delayed resolutions and unfulfilled promises, leading to frustration with the service.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the promptness and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and efficiency. Many... See more

Customer service

Clients share positive opinions on customer service, with many appreciating the assistance provided by... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as extremely smooth... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the quick responses, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice experience and issue sorted promptly Thank you for support and delivery very Promptly. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary correctio... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to change my name since I was 15 but never knew how to do it. E-Drafter made the whole process simple, and I was finally able to publish my gazette notification. A special thanks to Pu... See more

Company replied

Rated 5 out of 5 stars

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellen... See more

Company replied

Rated 5 out of 5 stars

thank you edrafter. you are reliable, honest and operate with integrity. I recommendation your to anyone who is looking for some great staff. Spacially Pushpendra Sir always takes the time to answer... See more

Company replied


Company details

  1. Legal Services

Written by the company

"We provide an online base to the Clients wherein we provide Stamp paper/Legal Documents solutions for 20+ states in India, Clients can place an order for Stamp papers/Rental Agreement and other Documents at our portal and the copy will get instantly delivered at their email along with the shipment of the hard copy. Benefits of using the Portal - Under a couple of minutes the order can be placed at the website; Customer support is just a call away; Quick scan copy service wherein within an hour customer will get a scan copy delivered at their email; Standard Scan copy service under scan shall be provided within few hours under email; Hard copy shall be delivered under same day if opted same day delivery service."


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy website to use to get what I…

Easy website to use to get what I needed, Sunil Chauhan provided prompt and excellent service. Highly recommend

15 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback.
We are happy to serve you:)

Rated 5 out of 5 stars

Highly satisfied

Took the service for a rental agreement and SUNIL CHAUHAN was quick to get it done the same day.

15 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback.
We are happy to serve you:)

Rated 5 out of 5 stars

Good

Good experience

15 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback.
We are happy to serve you:)

Rated 5 out of 5 stars

I’m using Edrafter for more than 4…

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellent. This year, I had assistance from Mr. Mirtunjay Kumar, who was really courteous and respectful. Originally, I submitted my order without a hard copy shipment, but Mirtunjay assisted in shipping the hard copy by following the extra service method.

I strong recommend, Edrafter. Good luck.

10 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback.
We are happy to serve you:)

Rated 5 out of 5 stars

Prompt response and customer delight

Absolutely its been a great experience to work with edrafter and specially Sunil, who coordinated with me end to end. Understood the requirement and finally got the task done with promptness. I would highly recommend their service.

11 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback.
We are happy to serve you:)

Rated 2 out of 5 stars

we would like to bring it to your…

we would like to bring it to your notice that we have done the transaction of purchase of UP State stamp papers on 26/06/25.eDrafter could not provide the requested stamp papers with in the stipulated time frame and could not submitted the tender.Also the contact number provided is found not responding.

1 July 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you for your feedback. We truly understand how important these documents are, especially when it comes to government-related work.

We sincerely apologize for any delay or inconvenience caused and appreciate your patience. Going forward, we will make sure to handle your future orders with extra care and urgency.

Your trust means a lot to us, and we’re committed to improving your experience with every interaction.

Rated 1 out of 5 stars

Worst company

Worst company. All the time we call its either busy or they say we are doing.. however i have paid for quick scan but still i didn’t get its been 3 days. Their website dont have the tracking system. Worst management.

30 June 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

I sincerely apologize for the delay in sending the scan copy.

I understand your frustration, and I truly regret any inconvenience this may have caused. We are currently addressing the issue and ensuring that the required document is sent to you as soon as possible. Your patience is greatly appreciated.

Please rest assured that we value your time and are taking steps to avoid such delays in the future. If there is anything else I can assist you with in the meantime, please don’t hesitate to let me know.

Thank you again for your understanding.

Rated 1 out of 5 stars

Lack of clear communication and…

Lack of clear communication and non-seamless process.
The company not at all good in responding once they received the payment. Do no respect deadlines and not at all communicate on priority basis.
I will say look for alternatives, this is not the right place.

16 June 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you for your feedback. We truly understand how important these documents are, especially when it comes to government-related work.

We sincerely apologize for any delay or inconvenience caused and appreciate your patience. Going forward, we will make sure to handle your future orders with extra care and urgency.

Your trust means a lot to us, and we’re committed to improving your experience with every interaction.

Rated 1 out of 5 stars

Fraudsters

Took extra money and promised printed stamp paper in 2 hours . Once you pay money they wont respond to your calls . Kept calling and had to fight with them to get a refund . Full refund was not issues despite zero service and wasting time.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for the service to be…

Ordered and paid for the service to be delivered within 3 hours! This left me with 2 hours to reach the government registrar office before it shut. I messaged immediately after to stress the urgency. 4 hours late I message again to be told the system was down. They could have told me this in the first message and I would have got the document from the District Court instead! It is Friday and I now have to wait in Jaipur until Monday when the registrar office opens! I was supposed to be leaving Jaipur tomorrow and they have completely ruined my plans and caused me extra expenses through hotel cancelations elsewhere and rebooking another 3 nights in Jaipur !!!!!!

31 January 2025
Unprompted review
Rated 1 out of 5 stars

This company seems to be a big fraud…

This company seems to be a big fraud and cheating people in the name of online services. I ordered them an affidavit for which I Paid INR 708. Even after 24 hours, the are neither picking up the calls nor responding back with any proper reply. Seems like the they have eaten up the money and are not providing anything. I should have gone to local vendor and get it done in INR 200. However, sometimes comfort leads to such frauds.
DO NOT ever pay anything to such scamsters and keep waiting for them to do anything.

30 May 2024
Unprompted review
Rated 1 out of 5 stars

An honest piece of advice

An honest piece of advice - Comfort sometimes gets you in trouble. Always go to your local stamp paper vendor and notary official for any legal document. This online thing is just a big gimmick.

I mistakenly chose this service for a rent agreement, paid close to 600 bucks for a notarised draft. The scanned copy was supposed to be emailed the next day. I called them when I did not receive my order even after 6 days. I got my scan on email the next day which was just a printout, non notarised. I got my courier 2 days later and I was shocked to find only a blank e-stamp paper inside, no rent agreement whatsoever. Today after 2 weeks I still don't have my draft. Eventually I had to get the document from a local vendor.

Retrospecting If I had spared about 40 minutes of my time and gone to a local vendor, I would have got my error free document for third the price I paid. So save yourself from trouble and never ever make the same mistake which I did.

18 March 2024
Unprompted review
Show reviews in all languages. (140 reviews)

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