EDSX Reviews 31

Isabella went above and beyond with the service I received today in trying to sort an order out. Her patience and expertise helped to resolve the issue with no problems at all. Absolutely brilliant service!!

Had a call with Isobella this morning as I was having trouble redeeming a Wowcher voucher for Perplexity, Isobella explained the process clearly and was so patient with me while I fumbled around trying to work it all out ! well done @edsx I am very grateful I could not have done this alone. !!!! 5 stars

Very patience with my request, and with fixing my issue with Perplexity pro. Good customer service.

Very good service and reply very fast online

Thank you to Sarah and team for the support. A mistake that I made was rectified by the team at no extra expense. Amazing service, thank you.

A huge thank you to Isabella! I was completely lost and thought my money had gone to waste when following a expiration message I received although attempting to redeem my product multiple times. I then reached out and was put in contact with Isabella who was nothing short of amazing. She had the patience to guide me through it step by step and the kindness to reassure me she was with me every step of the way until I redeemed my product. She even put a smile on my face with her kind and caring words just before ending the conversation. Very satisfied and Very grateful!

I had the BEST Experience today with Noah W who stayed on past the end of the working day to help me. I was having some real technical issue's and was feeling the pressure trying to work against a clock before links expired. Thank You. You are me HERO. Someone give Noah a payrise, what a guy.

I purchased a 12 month perplexity subscription, had to reach out after two days to the edsX live chat and the provided the code and instructions to activate it and it worked!

I purchased a genuine Microsoft Windows 11 Pro key to upgrade my OS from the Home version to Pro.
With some sincere cooperation from Sarah, I was finally able to achieve this without any issues.
For some reason I couldn't install the upgrade. I now know why. I had attempted several times to upgrade but with no luck. I was obviously doing something wrong with the process. Scratching my head and wondering if the right key had been provided, I contacted EDSX. I was pleasantly surprised when Sarah, a sales rep from esdX, replied immediately to my email and was so helpful and basically walked me through the process of upgrading the OS to Pro version.
I sincerely appreciate the communication and support provided by Sarah. Well pleased with the final outcome.
My experience with EDSX and Sarah has been nothing short of amazing. Definitely recommend this Company for all your computer software requirements.

Great deal from esdx Had a technical issue applying the code. Emailed them. Sarah sorted the issue out within the hour, fantastic customer service Sarah was a credit to the business. Will definitely be using them again. A+

Amazing deal from esdx. Email with clear instructions. Had a technical issue applying the voucher. Emailed them. Responded within the hour. Sorted me out . Will definitely be using them again. A+++++

Excellent service and prompt response to query. Thank you.

Had an issue with redeeming a code - spoke to the lovely support, they were quick to reply and very helpful!

Many thanks to Liam & Sarah!

Made a purchase via Wowcher, unfortunately purchased the wrong windows key for my laptop. Sarah was so helpful via email, talked me through how to use the key and swapping it for the correct one as soon as we realised I had ordered the wrong one. Would not hesitate to recommend!

I was running with Microsoft Office 2021 Pro Plus since 2021 and bought Microsoft Visio Pro 2024 a few days ago but were having problems with installing Visio. edsX Sales suggested uninstalling Office then install Visio, Visio installed and ran properly but Office2021 won't install. edsX Sales suggested different things to try but none worked. They got Michael Anderson, one of their technical support specialists to remotely diagnosed what the problem was due to. In the end edsX was kind enough to give me Microsoft Office 2024 Pro Plus free and everything installed properly. Michael spent 1.5 hours to diagnosed the problem and installed everything back in working order.
Thank you.
Peter

I highly recommend got the promo code and I installed correctly in my perplexity ai.

Thank you for the transparent support as well!

I purchased software from EDSX.
My IT knowledge is quite basic. I had a slight problem installing it. So, I contacted them by email and got a very quick response, which surprised me, as it was Sunday afternoon.
I was sent clear instructions to sort out the problem, which I did in no time. Very pleased. I would recommend this company and I will use them again.

I made a mistake with my order (all my fault, I’m useless with technology!) so sent a quick email to the company to explain and ask for their help. I received a speedy reply from a fab staff member called Mia who kindly offered me a full refund despite it being totally my mistake which really was above and beyond! I then received another email from Sarah who offered me further assistance, sharing the link to the product I actually needed at a hugely discounted price. Than you both for your help, it is much appreciated. Would highly recommend this company to anyone.

It is with pleasure that I write this review. I bought a Windows Home license from EDSX. I was even afraid to see the result the delivery of the purchase. I didn’t have to wait much to see the results, all worked out very well; I have the license and Windows is active. Good service EDSX, keep up the good work.

Couldn’t get a licence key working and live chat took me through the steps required , very patient and thorough