Great service
The book was cheaper than elsewhere and arrived promptly and well wrapped.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
EduBooks sells educational textbooks, and nothing else. The catalogue is English language teaching course books from publishers like Oxford and Cambridge, alongside AQA GCSE and A-Level study and revision guides. Education is all we sell — which means the whole catalogue is stock we actually know, rather than a listing feed where a title arrives from somewhere and nobody can tell you which edition turned up. We hold our own stock here in the UK. If the site says a book is in stock, it is on our shelf and counted, so in-stock orders are dispatched the same or next working day and arrive tracked within two to three working days. For current UK delivery charges and any time-limited delivery offers, please visit edubooks.co.uk/delivery. Schools, colleges and language institutions can open a trade account: discounted pricing across the catalogue, ordering on account, and invoicing against your purchase order in whatever way you already work. We are online only — there is no shop counter to visit, which is part of how the prices stay where they are. Questions go to support@edubooks.co.uk or 01908 103 666, and a person answers them. If we got it right, or got it wrong, say so here. We would rather know.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The book was cheaper than elsewhere and arrived promptly and well wrapped.
I had a really good experience with EduBooks. The website was easy to use, the order arrived quickly, and the book was packaged very well.
There was a small issue with the edition of the book I received, so I contacted their customer service and left a voicemail. They got back to me very quickly by email with a solution and sorted the issue without any hassle.
They offered a replacement, a free return label, or a discount, which I thought was very fair and showed that they genuinely wanted to put things right.
Overall, I’m very impressed with the service. Fast delivery, well-packaged item, responsive customer service, and a company that takes responsibility when something goes wrong. I would happily order from EduBooks again.
I am very happy with the customer service. They have a digital phone assistant who answers many questions, but I left a voicemail as I wasn't sure if OCR chemistry was covered at A-level. They called me back shortly afterwards and explained everything.I was initially unsure because it was cheaper than anywhere else, but the item arrived in sturdy, Amazon-style book packaging, and the book itself was shrink-wrapped and in better condition than anything I've received from Amazon. I was very pleased, so I had to leave a review.
I have had multiple orders with this buyer. Speedy delivery and great customer services!
Amazing customer service and helped me get my daughter’s books on time with prompt delivery.
Edubooks is amazing. 2 days delivery as promised. Very reasonable price. Fantastic. I will search education book first in Edubooks
Fantastic service from EduBooks. The book arrived safely and was packaged with care—secured in a sturdy cardboard book wrap with the book itself shrink-wrapped inside. Delivery via Royal Mail was prompt, arriving exactly on schedule following next-day dispatch. Their prices were the cheapest I could find anywhere, and ordering directly through their website saved even more compared to other platforms. Highly recommended!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.