Education.com Reviews 1,079

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

education.com is 100% scam website, dont buy using credit or debit card, without knowing you, website will detecting money from your card, card is also unable top remove website, auto-revewal is als... See more

Company replied

Rated 1 out of 5 stars

I would like to join as a Premium Member but do not want to authorize auto renewal. This is my third request with no answer. I want to join but have read quite a few complaints about the company's a... See more

Company replied

Rated 1 out of 5 stars

Fraud and Scam. This Website SOMEHOW got a hold of my Credit Card info despite me never providing it to them and randomly charged me 17 dollar amount. I never signed up for their services and they str... See more

Company replied

Rated 1 out of 5 stars

This website has made everything harder by forcing students to use this website and nothing else. Some may say that it gives something "something similar" to what one was looking for. NOTHING WAS SIMI... See more

Company details

  1. Education & Training

Information provided by various external sources

We empower parents and teachers to help their children build essential skills and excel.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

I got billed for $116

I got billed for $116, but I haven’t use any of their worksheets or materials ever. I may have come across it last year, that was the last and only time I logged in with them. I don’t know why I got billed with a yearly subscription already after that. I never consented to it for sure. I tried looking for an account with them connected to my emails, but I don’t have one. When I logged in to their site, I don’t have a premium account with them too, but why I am billed??!! I want to have my money back and want to cancel my subscription.
— They contacted me after and reimbursed me the amount. Thanks

11 February 2022
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you.

Rated 5 out of 5 stars

Judge it for yourself. It's worth a look. Most negatives are due to operator error. The content is substantial

I am a homeschooling parent for over 4 years Completed 2nd-5th grades and currently teaching 6th (yep, they go through 8th, not 5th). When I originally found Education.com I was skeptical to try it due to the many negative reviews. Upon further reading into those reviews I noticed that most were only complaining about being charged full price for their second billing. Well, of course they were. That's how these things work if you don't cancel in time. In my case I was looking for supplemental material for our curriculum, and Education.com offered what I wanted, so I decided to use the free account to just grab a few worksheets. In short order I opted to join for the year at the $60 price. Their library is massive and I can print specific sheets from within a full lesson or the entire lesson itself. There's an area for the kiddos in which they have their own interface and parents can track their progress. It's not going to be for everyone, but homeschoolers will appreciate the resource.

I would like to add that while joining I was informed that if I did not cancel my subscription within the year I would automatically be charged full price the following year. My year ended in May 2021. I was not charged for the following year. Everything went just as it was stated at sign-up. However, after leaving Education.com I found myself missing the ease of printing pinpointed worksheets/activities, so I just bought another year and I wish that lifetime offer I saw in the reviews was still around! It pays to check things out for yourself ;)

13 January 2022
Unprompted review
Education.com logo

Reply from Education.com

Thank you for taking the time to share your kind words! We're so glad to hear that you are enjoying your membership. The Education.com team works hard to support parents, teachers, other educators and most of all children in their daily quest to learn and grow. Thanks again

Rated 1 out of 5 stars

Buyer Beware

Buyer Beware! I have been charged monthly for premium access for an entire year and have not once used their content. I have contacted them to unsubscribe and they are telling me they can’t find my credit card information so they can’t cancel me. I find it interesting that they don’t have a way to contact support team or any employee by phone to fix the problem. I now have my credit card co. Involved but this is no way to run a business.

13 January 2022
Unprompted review
Education.com logo

Reply from Education.com

We're sorry to hear that you received unwanted charges. I can see that our customer service team responded to your email, but needed additional information to locate your account. If you are able to provide an email address that the account could be under, or information on the charges received, we would be happy to investigate this further. Please contact us at support@education.com with any questions, or information on this account. Thank you.

Rated 1 out of 5 stars

I don't think it's the best.

I don't think it's the best
Like only 3 worksheets aloud a day for basic subscription. That's just stupid. You all need to take it off right now, people just want to homeschool there kids without any problems the thing it just stupid.

22 November 2021
Unprompted review
Rated 2 out of 5 stars

I advise you to find other sources.

If you must use them, beware. Predatory and questionable practices. If you want to download something, you have to sign up. OK, but what they don't tell you up front is that you only get 3 downloads per day. Be prepared to spend a week or so to get that foreign alphabet set if you don't want pay, which I would be very reluctant to do based on other reviews. When you do sign up, you will get emails, even after you unsubscribe (delay to be taken off the list).

14 November 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry to hear that you were dissatisfied with our Basic (free) membership. Customers can unsubscribe from our newsletters at any time by going to their "account settings" page. Additionally, we can be reached at support@education.com to answer any questions about our site.

Rated 2 out of 5 stars

2nd year subscription 3x more

I was really satisfied with content. I am no longer homeschooling so no longer need the service. I was charged for a subscription fee. It was almost 3 times the first year was under $50.00 CAD this year it automatically renewed at $153.00 CAD. They did issue a refund for $143.00 CAD so kept 10.00 for a service/content I won’t use. Do not give this company your financial info!!!! I appreciate the response but still find it highly unethical to triple a subscription on an automatic renewal. It may have been the bank none the less I have paid somewhere for this interaction. I would still highly recommend to use a prepaid CC or other method of payment that can not be held.

11 November 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for the confusion regarding your Premium subscription. I checked our database, and found that when you initially made your purchase, the subscription was on sale, and it automatically renewed at the standard annual fee. I can see that we refunded the full fee to you, so the price difference would have been due to the currency exchange rate at the time of the refund. I hope that helps, but if you have any questions, please contact us at support@education.com, and we'd be happy to assist you.

Rated 1 out of 5 stars

Took $166 from my bank without consent, and I cannot even find an account I have with them!

I do not recall when I used this site but I believe I may have used it briefly while doing a university assignment a couple of months ago with a free membership, however they have somehow managed to get my bank details and take $166 from my account. I did not consent to this charge, and when I try to log in to an account all of my emails say that there is no account connected to any of them. I would like my money back and any account I have to be deleted! I will be lodging a dispute with my bank over this charge if it is not resolved.

4 November 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you.

Rated 1 out of 5 stars

I keep getting charged $7.99 a month…

I keep getting charged $7.99 a month for a membership that I do not even have. I have tried over and over again to speak to someone about it and of course they don’t have a phone number and won’t respond to my emails. Scam!!

26 October 2021
Unprompted review
Education.com logo

Reply from Education.com

Although we do not have a dedicated phone customer service department, we are happy to help via email. We also offer LiveChat on a limited basis. I see that you did contact us at support@education.com, and our customer service team took care of your request. If you need anything else, please let us know, and we'd be happy to help!

Rated 1 out of 5 stars

Canceled my premium membership as we…

Canceled my premium membership as we rarely use it (for the past year), canceled 3 times I still get charged! Also emailed them 3 times with no response!!! Scam company, be careful!

19 October 2021
Unprompted review
Education.com logo

Reply from Education.com

I'm sorry to hear that you've had trouble cancelling your subscription; without knowing your email address or name, I'm unable to locate any communication from you. Please note that you can cancel your account at any time from your account settings page. We can be reached at support@education.com with any issues that you have regarding your account.

Rated 2 out of 5 stars

Premium Verses Basic

My name is Carolann FitzPatrick and I am a special education teacher. I have been a member for almost a year. I became a premium member and when I looked in my bank account and you took out $119.00 for my premium membership and when I looked into my account settings on education.com, it said that I have the basic membership. I have been trying to get a hold of you for a while. I would like to cancel my subscription as well as getting a refund of $119.00 back into my account. I was not able to print out any worksheets because I had a limit to the number of copies I can make. Please respond to me asap.
Thank you!

18 October 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you

Rated 1 out of 5 stars

Bad Product and Customer Service!!!

I purchased the premium deal and was able to log on this morning, but now it has me as basic and I can see my bank account and see the payment has cleared. I have sent a lot of emails, but I am not getting a response from them. There is no phone support??!!! REALLY????!!!! I want a call from a real person ASAP!!!

28 September 2021
Unprompted review
Education.com logo

Reply from Education.com

Hello, Although we do not have a dedicated phone customer service department, we are happy to help via email. I see that you did contact us at support@education.com, and our customer service team took care of your request. If you need anything else, please let us know, and we'd be happy to help!

Rated 1 out of 5 stars

Refund me and deactivate the membership please.

I am a teacher. During the shut down, I paid for a membership with Education.com. Yesterday, my credit card company notified me that a $119.88 charge was made by this company for a Premium membership. I did not have a Premium membership last year and I do not wish to continue with any membership with this company this year.

My credit card company told me to request a refund and that Education.com deactivate my account. This I did. The Contact Us feature on the website does not provide the customer with a written record of having contacted this company. I stumbled upon this platform, searching the web trying to find an email or street address. I also noticed the acronym IXL at the top of the Education.com website. I searched the IXL website and discovered that IXL, Rosetta Stone, wyzant,, Education.com, ABCya.com and Vocabulary.com are all connected with one another. It appears that the California Headquarters are in San Mateo, CA but there are many other contacts with email and physical locations that can be accessed through the ixl.com website.

I attempted to deactivate the account that I purchased last year. It was not a Premium Account and I sent an email using my personal email account (for documentation) to request a refund and deactivation ASAP. I also stipulated that I do not wish to purchase a subscription for this service now nor in the future.

5 September 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you.

Rated 1 out of 5 stars

I was charged without any consent or…

I was charged without any consent or notification that I would be charged. I am not using this product and would like a refund ASAP. I will be contacting my bank to reverse the charge also. I’ve been waiting all day for a Live Chat option, but that option does not exist. Do not recommend this company at all! Do not ever give them your banking information!!!!

18 August 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you on the same day that you contacted us, August 18, 2021, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you.

Rated 4 out of 5 stars

Solid supplement and filled with…

Solid supplement and filled with engaging games. Great in a pinch. Easily worth the price.

14 August 2021
Unprompted review
Education.com logo

Reply from Education.com

Thank you for taking the time to share your kind words! We're so glad to hear that you are enjoying your membership. The Education.com team works hard to support parents, teachers, other educators and most of all children in their daily quest to learn and grow. Thanks again!

Rated 1 out of 5 stars

DO NOT GET INVOLVED WITH THIS COMPANY

DO NOT GET INVOLVED WITH THIS COMPANY. I HAVE TRIED 5 TIMES TO CANCEL THIS ACCOUNT, NUMEROUS WAYS AND THEY ARE STILL TRYING TO GET MONEY OUT OF MY ACCOUNT EVEN THOUGH I HAVE GONE TO THE WEBSITE, EMAILED, THEY DO NOT HAVE A TELEPHONE NUMBER. SO DO NOT GIVE THEM YOUR BANK ACCOUNT NUMBER. I MIGHT HAVE TO GET LEGAL.

9 August 2021
Unprompted review
Education.com logo

Reply from Education.com

I'm sorry to hear that you've had trouble cancelling your account; without knowing your email address or full name, I'm unable to locate any communication from you. You can cancel your account at any time from your account settings page. Although we do not have a phone based customer service department, we're happy to assist our customers via email at support@education.com or via LiveChat.

Rated 5 out of 5 stars

Can you tell me who monitors the…

Can you tell me who monitors the information put on your site. For parents homeschooling their children, how do you know the information you place is up to date. Does the U.S Department of Education at least monitor information placed up on your site?

2 August 2021
Unprompted review
Education.com logo

Reply from Education.com

Education.com is a supplemental site for homeschoolers. Our content can be used to support your individual homeschool teaching but is not a school. For "Proof of Homeschooling for Public School" each state’s rules will be different for homeschooling, as well as for what is required to show the school. It would be best to contact the school directly for this information. If you have any other questions, please feel free to contact us at support@education.com and we'd be happy to assist you!

Rated 5 out of 5 stars

I like how they let you play free…

I like how they let you play free before purchasing. Im still a little nervous but will give it a try for my daughter because i home school her & need to find a structor of how to do everything. I've never been too bright in school but i can surely get by & education.com has put in a lot of work to help me with that!

28 July 2021
Unprompted review
Rated 3 out of 5 stars

Charged for a canceled membership

I subscribed to a basic membership with education.com back in March of 2021. I canceled my membership in late April of 2021 because I no longer needed it. I canceled my membership by deactivating my account. Afterwards, I was told that I would no longer receive any emails from education.com anymore and my card information would be deleted. However, I have been billed for the month of May, June, and July. I also noticed I have been billed for a premium membership. I subscribed to a basic membership. I have reached out to their customer support email for a refund and haven’t gotten a response. Therefore, I will be disputing these charges with my bank. Educators are already underpaid and it’s extremely unfortunate that a resource that is suppose to make our career easier is taking our hard earned money from us. I would not recommend education.com!

24 July 2021
Unprompted review
Education.com logo

Reply from Education.com

We're sorry for any confusion regarding your subscription. Our customer service department reached out to you on 7/24/21 to let you know that you had two accounts, and it appears that the issue has now been resolved. If you have any questions, please contact us at support@education.com, and we would be happy to assist you.

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