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EDUCLY is an online education platform dedicated to making Artificial Intelligence accessible to everyone. Our mission is to simplify AI education and empower people of all backgrounds, ages, and experience levels to develop essential digital skills. We believe that everyone deserves the opportunity to understand and benefit from Artificial Intelligence, regardless of their previous knowledge or technical experience. Through accessible, practical, and engaging learning experiences, EDUCLY helps individuals embrace new technologies, expand their knowledge, and prepare for a rapidly evolving digital world.
United States
2.7
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 23% of negative reviews
Typically replies within 2 weeks
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Fraudulent company. The took money out of my account and claimed that the transaction was not authorized whilst it was, then asked for me to try another card. ROGUES!!!! PLEASE BEWARE OF THIS COMPANY
Its so fatansy and educative and improved my knowledge in AI program ,and easy to learns
I enjoy the way educly shows you different ways of doing things and has quizzes at the end so you are learning as you go! Love it!
Educly charges me mone even though I had only looked at ehat they were selling.... and they make getting a refund impossible.They made me enter my details, and honestly, I don't know how they got my card info- it was real shock and scare.
Reply from Educly AI App
Hello, Maria Milena Aragon!
We take allegations of unauthorized charges very seriously, and we would like to clarify some important facts regarding your review.
After reviewing our records, we confirmed that your first purchase was registered on September 7, 2026.
First, we want to make it clear that EDUCLY does not charge customers simply for visiting our website, browsing our offers, or viewing our products.
To complete a purchase on our platform, customers must actively go through the checkout process, provide their personal information, enter their payment details, review and accept the applicable Terms and Conditions, and confirm the transaction.
A purchase cannot be completed simply by looking at an offer. It requires deliberate actions from the customer throughout the checkout process.
Furthermore, EDUCLY does not independently obtain customers' credit card information. Payment details are submitted during checkout and securely processed by our payment provider.
We understand that you may have concerns about your purchase, but it is important to distinguish between an unexpected charge and a transaction completed through our checkout process.
Regarding your refund concerns, our support team remains available to review your case in accordance with the refund policy and the terms accepted at the time of purchase.
Please contact us at contact@educly.app so we can review your transaction and provide any necessary clarification.
We value transparency and take customer concerns seriously. However, we also believe it is important that public reviews accurately reflect how our purchasing and payment processes work.
Warm regards,
Jessica Miller
Equipo EDUCLY ✨
Reply from Educly AI App
Thank you so much for your positive review!
We're delighted to hear that you're enjoying your learning experience with Educly. Our goal is to make learning about artificial intelligence simple, practical, and enjoyable for everyone.
Your feedback means a lot to us and motivates our team to keep improving the platform and providing valuable learning experiences.
Thank you for trusting Educly and allowing us to be part of your learning journey!
Best regards,
Equipo EDUCLY ✨
I paid for the Educly subscription, but I cannot even access the website. The homepage does not load, and I am completely unable to use the service I paid for.
This is extremely frustrating and unacceptable. How can a company charge customers for a service that they cannot even access?
I am very disappointed with this experience. I expected a functional platform and a reliable service, but so far
Reply from Educly AI App
Hello!
We’re sorry to hear about your experience and understand your frustration regarding access to EDUCLY.
After reviewing your case, we confirmed that your first purchase was made on October 4, 2026.
Our support team also responded to your request on October 4, 2026, at 7:38 AM, providing detailed, step-by-step instructions to help you restore access to the platform.
However, we did not receive any further response from you, and there is no indication that the troubleshooting steps we provided were completed. Unfortunately, without your feedback, our team was unable to determine whether the issue had been resolved or if additional assistance was needed.
We want to emphasize that our support team responded to your request and provided guidance on the same day as your purchase. We remain fully available to help you access the service you paid for.
If you're still experiencing difficulties, please follow the instructions previously sent to you or reply to our support email at contact@educly.app with a screenshot of the issue so we can investigate further.
We take customer satisfaction seriously and genuinely want to help you resolve this situation.
Warm regards,
Jessica Miller
Equipo EDUCLY ✨
Tried to sign up and money deducted but they were unable to "find my account". Emailed them but at times had to resend the email due to "cannot be send". Looks like the money is gone.
Unexpected automatic renewal and no response after refund refusal
I paid €13.90 for one month of Educly access. I did not knowingly agree to an ongoing subscription or automatic renewal at €39.99. After approximately one month, €39.99 was taken from my account.
I did not use the renewed subscription benefits. I contacted Educly to cancel the subscription and requested a full refund. They offered me only a 60% refund, which I declined. Since I declined the partial refund, they have not contacted me again or replied to my follow-up emails.
Please check the renewal terms carefully before purchasing and monitor your bank statements. This review describes my personal experience.
Scam! Paid over £60 for training, AI tools and premium support. Never received logins, just multiple emails using the wrong name and telling me to reset my password which also never worked! Do not touch!
Extremely misleading ads and does not deliver as promised. I was very disappointed with my experience with Educly. The lessons were basic, and the portal was extremely difficult to navigate. You cannot easily review previous lessons or jump back to topics you want to revisit.
There are also additional charges for extras, and the subscription can continue billing you USD $39.99 per month.
What concerned me most was how difficult it was to cancel. I emailed requesting cancellation, but received no response. I also found it impossible to cancel the subscription through the Educly portal.
I eventually had to contact PayPal for help resolving the issue.
Good thing I check first review here in trustpilot before I make a decision that I know I will regret. Thank you trustpilot. 👍🏼 Because first of all there is a money involve to access so I check and research first if it's legit. Be smart guys
I should check reviews before paying online when watching on facebook. did wash many video in the past and today decide to pay and learn. A SCAM, could not log in keep asking for more money . After reading reviews and bad APP, I email them for my money back but will properly never get it back. My fault to be scam . I should done some recherche
Reply from Educly AI App
Hello Lio Balland!
Thank you for contacting EDUCLY.
After reviewing your case, we confirmed that your first purchase was made on September 4, 2026.
On that same day, September 4, 2026, at 8:31 AM, our support team responded to your request and provided step-by-step instructions, including a tutorial to help you recover access to your account.
However, despite our efforts to assist you, we did not receive any further response from you following our instructions. As a result, we were unable to confirm whether you successfully recovered access or still needed additional assistance.
We want to assure you that our team has been available to help you resolve this issue, and we remain committed to ensuring you can access the platform.
If you are still experiencing difficulties, please reply to our previous email so we can continue assisting you with the account recovery process.
Thank you for your understanding.
Best regards,
Equipo EDUCLY ✨
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