Edureka Reviews 

3,515
•
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, most reviewers were somewhat happy with their experience overall. Many paying customers expressed deep frustration because the customer service team became completely unresponsive once payments were successfully completed. Reviewers frequently pointed out that scheduled live classes often failed to begin on time, leaving learners stuck with unexpected self-paced formats. Some reviewers were happy with the engaging live training sessions and the dedicated guidance received during specific technical courses. These individuals appreciated acquiring practical knowledge and valuable new skills that proved useful for their future career development. However, other participants encountered difficulties regarding rigid scheduling policies and unfulfilled commitments concerning job placement assistance.

What people talk about most

Service

People report negative experiences with the service, noting that users face unmet expectations regarding job... See more

Staff

Reviewers mention ambiguous feedback about staff, noting that while some consumers praised helpful mentors... See more

Customer service

Customers expressed deep dissatisfaction with customer service, noting that support becomes completely... See more

User experience

Customers consistently note ambiguous experiences with user experience, as some reviewers praised the... See more

Payment

Users describe negative interactions with payment, expressing deep frustration as reviewers note that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Edureka has disabled the traditional Support function and replaced it with community chats. I am not sure how they expect standard support issues to be handled through community discussions, and it... See more

Rated 2 out of 5 stars

My experience with Edureka has been very disappointing. Their service quality drops completely once the course is completed. During enrollment, they promise job assistance, support, and guid... See more

Rated 2 out of 5 stars

I enrolled in Edureka’s PG program after receiving more than 100 calls and countless messages from their team. Before payment, they assured me of complete flexibility—promising that if I was dis... See more

Rated 2 out of 5 stars

I am EST time zone and paid for a LIVE PGP course. However after sign up, I was told there is no class for the time I was told during sign up. Instead I was assigned to a wrong class. After spending... See more


Company details

  1. Business Services

Information provided by various external sources

Edureka provides online training courses for BigData and Hadoop, DevOps, AWS, Hadoop Admin, Cassandra, Data Science, Cloud Computing, Android Development.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4k reviews

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2.7

All reviews

(3,515)

74 reviews in the last 12 months

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Rated 1 out of 5 stars

Keep well away!

I'm very disappointed in the Edureka sales team. It started off OK, but I've decided not to sign up for one of their courses. And now I'm being harassed constantly. I've requested 5 times that I be removed/unsubscribed from their mailing lists (twice via email and 3 times by phone), and I still get emails and calls on a weekly base. Initially I wanted to just wait before signing up for a course of with them. Now, there is NO CHANCE in hell that I'll deal with them ever again. You've been warned.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

honest review …

this is my honest review regarding edureka support system. really edureka support system is very very much cooperative for your issues regarding everything.
support i get from Mr. Suhail Hameed is extra good. he is very talented, full of patience, very much supportive and understanding. I m completely satisfactory for the support I get from edureka

9 July 2024
Unprompted review
Rated 1 out of 5 stars

I made a payment to them and have the…

I made a payment to them and have the invoice saying I paid. I keep getting emails and messages that I owe them money even though I send them their invoice marked paid. They are threatening to remove my access to the courses I have purchased. I have opened support tickets that keep getting closed with no resolution.

28 June 2024
Unprompted review
Rated 4 out of 5 stars

Edureka

Recently completed a course with Edureka which was in Collaboration with IIT Guwahati, really liked the teaching style as well as found the desired pace required to grasp the core concepts.

24 June 2024
Unprompted review
Rated 1 out of 5 stars

They are only after your data! Scammers!

Enquire and get hounded with calls and texts. Very pushy sales tactics. Sign up, get no material or access and then be told they don’t offer refunds despite having not sent me access to the material(hence request for refund). The content of the course looked great but I’m afraid to say I have to agree with all the other reviews and confirm it is indeed a SCAM! Within minutes of signing up, I’m then getting emails from all kinds of spurious email addresses which makes it evident that they are only after your data to sell on. Wish I’d read more reviews first.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

ChatGPT beginner to Advance

Enrolled for CharGPT beginner to advance course, it gave a good beginning in the journey to learn Gen AI . Course details were organised and has an element which will be useful for all users either common user or advance user including integration

7 May 2024
Unprompted review
Rated 1 out of 5 stars

PGP Program review-Advanced Certificate Program in Cloud Computing

When I get enrolled at Edureka in a course that was advertised as being approved by Electronics and ICT IIT Guwahati. Given this endorsement, I expected a high standard of instruction and support. However, my experience throughout the course has been quite disappointing and does not reflect the quality I anticipated from an IIT-affiliated program.
Firstly, the cost of the course was significantly high, presumably due to the association with IIT Guwahati. Unfortunately, during the entire course tenure, it never felt like an IIT-standard program. The quality of the trainers was particularly lacking, with none of them meeting the high standards typically associated with IIT. Their teaching methods and expertise did not align with the expectations set by the course's prestigious endorsement.
This disparity between the promised quality and the actual experience has been a major letdown. I believe that for the high fees charged, the course should deliver top-notch instruction and comprehensive support, reflective of IIT standards. However, this was not the case, and I feel that I did not receive the value for money I expected.
While the course carried the name of IIT Guwahati, the experience fell short in terms of trainer quality and overall execution. This discrepancy needs to be addressed to ensure that future students receive the quality education they are promised and deserve.
Additionally, I have completed PGP course with Edureka, it gives mixed feelings about my experience. While the course content is undoubtedly informative and well-designed, I found that the trainer was more focused on completing the maximum number of topics in the shortest time possible. This approach felt rather formalistic and didn't allow us, the students, to fully grasp the material.
One major shortcoming is the lack of a dedicated lab provided by Edureka. The reliance on a free tier account for both AWS and Azure severely limits the practical implementation of what we've learned. This significantly hampers the hands-on experience that is crucial for mastering these technologies.

Furthermore, the quality of the trainers needs improvement. It became apparent that better-qualified trainers could have enhanced the learning experience by providing deeper insights and more interactive sessions.
Another significant issue is Edureka's reachability. The only way to contact them is through support tickets, which is incredibly frustrating. The absence of one-on-one sessions, which were promised during admission, adds to the dissatisfaction.
The administration department seems solely focused on selling the courses. Post-enrollment, there appears to be a lack of concern for the students' ongoing experiences and challenges.
Additionally, I raised a support ticket for resume building, interview preparation, mock interviews, and placement assistance. It's been two months, and I have yet to receive any follow-up or assistance. This lack of response has been incredibly disappointing and has left me feeling quite unhappy with the overall service.
In summary, while the course content is valuable, Edureka needs to address these significant issues to enhance the overall learning experience and student satisfaction.

16 June 2024
Unprompted review
Rated 5 out of 5 stars

I completed my DevOps course from Edureka

I completed my DevOps course from Edureka recently and it has been a wonderful journey of learning. The instructors are very knowledgeable and hands on and were very accomodating to explain concepts to students coming from diverse background. Being a database developer for 10 + years I have wanted to expand my knowledge and experience to devops. Edureka has made it very easy for me to learn new technologies and platform. I would recommend this course to anyone who is interested in learning devops.

Thanks
Darshana

10 June 2024
Unprompted review

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