Edwin Lake Reviews 

Extremally efficient and accommodating. Very easy to book the appointment. I left everything in their hands as going for holidays and the report was detailed and everything I needed.

I was very happy with the service I received. Both Richard and Emma were very helpful and accommodating. Richard went through the survey findings prior to sending the full report which I found really useful. I could not recommend them more. They made the whole experience of buying the property less stressful and bearable.

Very thorough, efficient and comprehensive

Great professional company, very fast responses, including outside normal business hours which was unexpected but very much appreciated.

I engaged Edwin Lake Ltd to provide a Level 2 survey on my first home following a recommendation. I was not disappointed by the service.

From the professional and warm telephone manner of the support team (especially, Emma) to the flexibility and efficiency of the Surveyor, Richard, my experience of obtaining a survey was effortless. Richard provided a follow-up call to talk me through the comprehensive survey in detail and, patiently answered all my queries.

Having had three previous purchases fall through, I had a lot of questions but I quickly felt assured by Richard’s wealth of knowledge and experience.

Richard even gave me some recommendations of local contractors for some of the work identified which I found invaluable as someone who is still fairly new to Bath.

I would not hesitate to use Edwin Lake again in any future purchases and, I will recommend them to friends and family.

I would highly recommend Edwin Lake. Richard carried out a thorough survey, was incredible responsive to my queries and Emma was extremely helpful from start to finish. They were a pleasure to deal with.

A very fast and easy experience from initial enquiry through to receipt of the completed comprehensive evaluation. Would recommend Edwin lake to anyone looking for a RICS property valueation

Excellent service provided by Richard and Emma. Richard conducted a probate valuation on my late father’s house and provided a good comprehensive report on time. I would recommend their services.

We had a fantastic experience with Richard and Emma.

Richard's survey was incredibly thorough and helpful and his advice was invaluable in helping us decide to proceed with our purchase and now as homeowners. Emma's administrative support made the whole thing very easy - we wouldn't look anywhere else if we needed a surveyor again.

We acted upon a recommendation to use this company and were very glad we did. An initial potential property was rejected after the survey highlighted some expensive maintenance that was pending. We were so impressed that we used them again for the next potential property and went for that one instead. You could argue that the survey paid for itself straight away.

Wouldn't hesitate to use them again should the requirement arise. You get a verbal summary on the day of the inspection and a written report.

It's all good so use them... but they are busy so be prepared to wait a few weeks.....

This was our second time using Edwin Lake in 6 years and the service from booking to survey report have been excellent on both occasions. Staff are friendly, supportive and helpful, and fully understand the stresses house-buying brings, which made the process less stressful as a result! Richard did an excellent and thorough job on our survey (both times!) and phoned afterwards as promised to give highlights ahead of the full report being sent. I have no hesitation in recommending them to anyone looking for a house survey in the wider Bath area.

I recently had a Level 2 survey conducted and was very impressed with the professionalism and thoroughness of the service. The team was responsive and took the time to explain the findings in a clear and detailed way, helping me understand both immediate concerns and areas to monitor for the future. The report was well-organised and easy to follow, with photos and concise summaries, which made a big difference. Overall, I felt confident in their expertise and appreciated the prompt and helpful communication throughout the process. Highly recommend!

A very thorough survey. Richard took time to go through the main points

Richard was great - he provided an excellent report, initially verbally and then followed up with the written version. He was very helpful and happy to take questions both at the time and then later after we had managed to digest all the details. Emma, his girlFriday was also excellent - very helpful, supportive and patient with us throughout the whole process which was something that we were not at all familiar. Would highly recommend.

Would highly recommend Edwin Lake. Our report was delivered back to us quickly and provided so much detail! Emma and Richard were great and I could not fault anything with their service.

I was really impressed by the level of detail provided in the Valuation Survey undertaken by Edwin Lake, and greatly appreciated their speedy turnaround on this "last minute" request. I would not hesitate to appoint Edwin Lake in future, should the need arise.

Richard provided a detailed and balanced summary on the day the survey was completed and followed up with a detailed report shortly afterwards. Excellent communication throughout and would recommend without hesitation.

I was a repeat customer and was charged the same price as when previously using the service, even though the price had gone up, a kind gesture, which was greatly appreciated. Customer service was outstanding with excellent communication from start to finish. Emma, my initial contact was so helpful and friendly and Richard provided me with really in-depth surveys on both occasions together with really helpful and detailed follow up telephone conversations. A fantastic service that greatly exceeded my expectations. Would highly recommend. Thank you.

Excellent survey, and great customer service. The survey has already paid for itself as it revealed issues and risks with the property, which were not apparent when we viewed the house and were not listed in the particulars. We then negotiated a reduction in our offer based on the cost of the repairs required. The survey has saved us thousands of pounds.

More than happy with our Level 2 Home Buyers Report completed by Richard Lake. His phone call after the inspection was detailed and went over any issues or possible problems so we knew straight away and didn't have to wait. The report was detailed and well worth the money, have recommended to family who are going through purchasing a home and would recommend to anyone else. Emma is also lovely who we dealt with via email and telephone a few times. Thank you both!!