EF Reviews 23,653

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and engaging approach, making the overall experience enjoyable and supportive. Many people highlight the positive user experience, noting that the company fosters a great environment for learning and meeting new people from around the world. The locations are frequently described as wonderful, with many appreciating the beautiful surroundings and the well-organized activities and holidays. However, some people were dissatisfied with specific aspects, such as a lack of communication regarding trip changes or program logistics. A few other people also felt that the sales team's description of the student body's demographic did not align with their experience, leading to an unsuitable learning environment for adult learners. There were also isolated reports of concerning accommodation situations and concerns regarding host family conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Customers express high satisfaction with their overall user experience. Many highlight the well-organized... See more

Location

Reviewers mention positive feedback about location. Many customers praise the beautiful and safe... See more

Holidays

Consumers find holidays to be positive, often describing them as great adventures with many activities and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What stands out is the love the instructors have for the students and for teaching. Similarly the coordinators of activities loved us and their jobs. Being in such an environment naturally made us... See more

Rated 5 out of 5 stars

I had a great experience learning and living with people committed to learning the French language and the local culture. My host family was generous and enriched my overall experience of Nice and it... See more

Rated 5 out of 5 stars

The teachers are great, well educated and kind. The atmosphere is energetic and exciting. Going to EF has been one of my greatest adventures in life!

Rated 5 out of 5 stars

Really loved the experience cause it helps not only learn a new language but also a culture, the city, meet new people and really got along well with all members of staff as well as the students from... See more


Company details

  1. Language school
  2. Language course provider

About EF

Written by the company

Today, students from over 100 countries learn one of 10 languages at EF's 50 International Language Campuses in 20 countries around the world.

Language Course Abroad
High School Exchange

ABOUT EF

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We believe that the world is better when people try to understand one another, and we're dedicated to our mission of opening the world through education harnessing the power of language to deepen the connection between people across the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Rated 4 out of 5 stars

It's Hawaii

It's Hawaii! 😍 a beautiful place to learn English. You have mountains and the beach so close.
You meet a lot of new people, making new friends. Everyone is nice!
The location of the residence is very good, but the rooms could be better/newer/cleaner.

All in all i had a great experience :)

14 May 2026
Rated 1 out of 5 stars

Inappropriate for adults

​I am beyond disappointed with my EF Santa Barbara experience. As a student over 40, I was incredibly clear about my needs, yet I was completely misled by the sales team.

​1. Blatant Misinformation on Demographics

I was informed that the "Senior" program had been canceled, but despite expressing my deep concerns about sharing spaces with young students, the sales team pushed me toward this location anyway. They should have professionally reoriented me toward a school with a more mature demographic. Instead, the school was dominated by very young, loud students, which was the exact environment I tried to avoid.

​2. Financial Exploitation & Housing Lies

I specifically paid extra for a "twin" room just so I could have my own single bedroom and avoid the chaos of a shared room. Even then, the sales team lied about the density:

​The Promise: A 2-bedroom unit with max 4 people. ​The Reality: Units were crammed with up to 9 people. ​The residence was old, dirty, and looked nothing like the photos I was shown before booking. Because it was essentially a "party house" for teenagers, there was noise every night, making it impossible for an adult to rest or study.

​3. Disruptive Learning Environment

The lack of rules extended to the classroom. My English classes were constantly interrupted by younger students who were disrespectful and disruptive. The teachers were forced to act as "babysitters" rather than educators, which is unacceptable for a paid professional course.

​Conclusion:

EF took my money for a premium "single room" experience while knowing full well the environment was entirely inappropriate for my age group. They value sales over student experience. If you are an adult learner, stay away—this is a poorly managed youth camp, not a professional language school.

I am still waiting for a formal response from management regarding these discrepancies.

7 May 2026
EF logo

Reply from EF

Hi Ilaria, I'm very sorry to read of your frustrations during your course with us. I note that you are still in school so have asked the team on site to reach out and discuss further. Thanks, Simon @ EF

Rated 4 out of 5 stars

The best experience of my life

It was a great experience. All the teachers were always friendly, interested, and sweet. Everything was well organized and the atmosphere was nice. It is very nice to learn a language in the country itself and the lessons are of good quality. I would recommend it to everyone.

14 May 2026
Rated 5 out of 5 stars

A worthy experience!

Really loved the experience cause it helps not only learn a new language but also a culture, the city, meet new people and really got along well with all members of staff as well as the students from all over the world! They are a family to me now. <3

6 June 2025
Rated 5 out of 5 stars

EF barcelona

Learning the language in such a beautiful place is amazing. Had a lot of fun with the staff and other people staying here. The activities are organised well and the classes are interactive and you learn the language very good.

14 May 2026
Rated 5 out of 5 stars

The best experience of my life.

Everything has been amazing. The school is incredible, the residence is great, and I truly couldn’t be happier with this experience. I especially want to thank the EF staff because they are absolutely amazing. The teachers are excellent, they help us so much, always guide us, encourage us, and make learning enjoyable and motivating every day. The activities staff are also fantastic. They are so fun, energetic, friendly, funny, caring, supportive, and they always make sure everyone is included and having the best possible time. They are constantly helping us, organizing great activities, and creating such a positive atmosphere. Overall, this experience has been unforgettable, and I’m so grateful to everyone who makes it so special every single day. Thank you so much, EF! You are all amazing!

14 May 2026
Rated 5 out of 5 stars

One of the best experiences in my life

One of the best experiences in my life.
Had a great time and gained soooo many new friendships. Even the stuff was like friends to us and I felt rlly welcome.
Classes are so much fun and the teachers rlly try to adapt to each student individually and to support them ❣️

14 May 2026
Rated 5 out of 5 stars

Perfect!

The EF staff was great and i always felt that I had someone to help me if i needed something. I made a great group of friends and the residence was prefect

14 May 2026

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