EF Reviews 23,653

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and engaging approach, making the overall experience enjoyable and supportive. Many people highlight the positive user experience, noting that the company fosters a great environment for learning and meeting new people from around the world. The locations are frequently described as wonderful, with many appreciating the beautiful surroundings and the well-organized activities and holidays. However, some people were dissatisfied with specific aspects, such as a lack of communication regarding trip changes or program logistics. A few other people also felt that the sales team's description of the student body's demographic did not align with their experience, leading to an unsuitable learning environment for adult learners. There were also isolated reports of concerning accommodation situations and concerns regarding host family conduct.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

User experience

Customers express high satisfaction with their overall user experience. Many highlight the well-organized... See more

Location

Reviewers mention positive feedback about location. Many customers praise the beautiful and safe... See more

Holidays

Consumers find holidays to be positive, often describing them as great adventures with many activities and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What stands out is the love the instructors have for the students and for teaching. Similarly the coordinators of activities loved us and their jobs. Being in such an environment naturally made us... See more

Rated 5 out of 5 stars

I had a great experience learning and living with people committed to learning the French language and the local culture. My host family was generous and enriched my overall experience of Nice and it... See more

Rated 5 out of 5 stars

The teachers are great, well educated and kind. The atmosphere is energetic and exciting. Going to EF has been one of my greatest adventures in life!

Rated 5 out of 5 stars

Really loved the experience cause it helps not only learn a new language but also a culture, the city, meet new people and really got along well with all members of staff as well as the students from... See more


Company details

  1. Language school
  2. Language course provider

About EF

Written by the company

Today, students from over 100 countries learn one of 10 languages at EF's 50 International Language Campuses in 20 countries around the world.

Language Course Abroad
High School Exchange

ABOUT EF

Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We believe that the world is better when people try to understand one another, and we're dedicated to our mission of opening the world through education harnessing the power of language to deepen the connection between people across the globe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
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Rated 4 out of 5 stars

EF Rome‘s staff members…

EF Rome‘s staff members are incredibly simpathetic and friendly and help you whenever you need. You feel right „at home“ in school. My first host family wasn’t very good, but my second one was absolutely fanstastic. I went from A1 to B2 in 4 months, but I also learned so much more than just the language. Sadly there’s no C1 class in Rome, this is something that needs to change. Otherwise I’m super happy with my experience!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

We are family.

Obviously, my friends, the teachers and staff, they make me always so happy and smile. I feel like we are all family. They are all kind and friendly and always encourage me. I appreciate it. I’ve never regretted choosing here.

8 May 2026
Rated 4 out of 5 stars

EF Santa Barbara

I spent one of the best years of my life here. I’m leaving with so many great memories and amazing friendships that I’ll never forget. The staff was really kind and helpful, especially Josh who was great the whole time.
Just be careful because I was promised half board, but I never actually had it. Overall, it was still an unforgettable experience.

8 May 2026
Rated 4 out of 5 stars

Place but work more

It’s a beautiful place for live but the organisation inside the school it’s a little complicate. If I need to so something, the staff there is but in the class a little question to do to expect

8 May 2026
EF logo

Reply from EF

We're happy to hear that you find the place beautiful. We appreciate your feedback about the school's organization and the process for addressing questions. We will consider your comments as we work to improve.
Best Regards

Rated 3 out of 5 stars

In my opinion

In my opinion, EF Education First in Santa Barbara is a really nice place to learn English and experience American culture. The city is safe, peaceful, and calm, which makes studying here enjoyable.
I really like Konstiantyn as a teacher. He is good at teaching and knows how to handle different kinds of students. I also truly appreciate Ninh, Estelle, and Riley because they genuinely put effort into helping students and making them feel supported.
However, I was disappointed with some parts of the activity staff and organization. For students like me who came alone and do not have many friends from the same country, it would be helpful if more activities were arranged in groups so students could go together, like the trip to Lizard’s Mouth. I think many students experience the same thing — getting lost or feeling uncomfortable having to find places alone in a foreign country.
I also had a bad experience when the bus I took did not stop at the correct station, which caused me to get left behind. I contacted the activity staff for help, but my messages were not answered even though they were seen. I believe that if staff members are responsible for assisting students, they should also be responsive, disciplined, and supportive when students need help.
Overall, I still think EF Santa Barbara is a good place to study, and I appreciate the teachers and staff members who genuinely care about the students.

8 May 2026
EF logo

Reply from EF

Hi Marselina, thank you for sharing your experience! I agree, the team that you mention are fantastic. I'm sorry that you found issues with the activities. I've shared your comments with the school so they can adapt this for future students! Thanks, Simon @ EF

Rated 3 out of 5 stars

Really nice experience

The experience was fascinating.
Santa Barbara is a really beautiful place, the campus is very pleasant, exciting activities and the staff is always attentive and ready to help you with whatever you need.
The only thing I didn't really like was the housing experience. I stayed with two different host families and honestly, they weren't as pleasant and welcoming as
one might hope.

8 May 2026
EF logo

Reply from EF

Hi Genoveva, thank you for sharing about your time in Santa Barbara. Very happy to read how much you enjoyed your time at school. I've shared your comments about your housing experience with the team so we can better understand the issues for the future. Thanks, Simon @ EF

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐ Amazing experience at EF Malaga!

The teachers are highly professional, engaging, and truly passionate about helping students learn and improve their Spanish.
The school itself is in a great location, with modern facilities in an historical, walking distance from the beach.
Such a vibrant and international environment, with people from all over the world…making the experience even more enriching and fun.

The activities and excursions were another highlight. They are well-planned and allow you to discover the beauty of Malaga and Andalucía while practicing Spanish in real-life situations.
What really makes EF Malaga stand out is the sense of community. You feel supported, motivated, and part of something special from day one❤️

7 May 2026
Rated 4 out of 5 stars

My experience at San Diego has been…

My experience at San Diego has been really good. The classes are dynamic, the teachers make learning English easier, and I’ve met people from many different countries. Also, the location and the atmosphere of the school make the experience even better. It’s a great option to improve your English while enjoying the city.

7 May 2026
Rated 4 out of 5 stars

My EF Santa Barbara experience

What made my experience great? Meeting new friends and incredible people! A helpful staff. I appreciate the fact that I have improved my English and have been a part of the community even though it was harder in the school to improve because there was too many people speaking my mother tongue.

7 May 2026

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