After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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See what reviewers are saying
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... See more
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... See more
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Company details
- Hardware Shop
- also in
- Cleaning products supplier
- Hardware Accessories Store
- Pneumatic tools supplier
- Tool shop
- Tools Wholesaler
Written by the company
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Contact info
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, United Kingdom
- 0333 340 3349
- sales@efix.uk
- efix.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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it was very quick and simple
Great Resources for a professional electrician
As a professional electrician, eFix's weekly news podcast and Youtube channels have been really useful for me and I find the info included is accurate and just what I needed!
I've also benefited from their online training courses, videos on how to do things and reviewing tools (which having then bought can testify that they were worth it)
As someone who has difficulty like reading, the resources mentioned above are a great alternative to keeping up to date!
Exceptional customer service
Exceptional customer service. I highly recommend using EFix. Really good prices for products, fast service and excellent follow up. All around a five star company!
Amazing service
Amazing service - quoted half the price that Apple were charging me to replace the keyboard on my Macbook. In the process, they replaced another part free of charge that they noticed was damaged, and provided expert advice through the whole process. I was kept informed and delivery was quick to get my laptop back to me. I would 100% recommend these instead of going through Apple!
Absolutely Fantastic service
Absolutely Fantastic service. Next Day Delivery. Great Product and Great Price. First time customer blown away with ease of online ordering from EFIX.
Fantastic customer service
Fantastic customer service! Thank you so much.
Great delivery
Found this site, i found them the cheapest for what i was looking for, great price and very quick delivery.
I ordered 4 times and I am pleased.
Prompt delivery
Great service
I have been looking for the Springbok Junior lawn rake, but struggled to find it on line, or when I did there were lots of hidden charges which were only evident when getting to the payment section. A search showed that eFix stocked what I was looking for. A quick call and a chat with Harry (I think) who confirmed the exact cost for delivery. I explained where I lived and was told they could put the item on a van as they had one travelling up to Yorkshire. The rake was purchased and arrived within the specified time frame. A lovely experience of shopping on line and speaking to someone who genuinely wanted to help. I know which company will be my first port of call going forward. Thank you eFix.
I got good service from efix and they…
I got good service from efix and they have what I wanted at a good price.
A GREAT SITE
Found this site, i found them the cheapest for what i was looking for, great price and very quick delivery.
Excellent service and always there to…
Excellent service and always there to help.. thank you...
Great prices and really helpful staff
Prompt delivery.
Helpful, fast shipping and decent packaging
I was after an item that currently seems to be like gold dust... I had initially ordered this item with another reputed seller but it was never delivered and I was never told about it being put on back-order while I urgently needed it.
To be honest, I had never heard of eFix before but they had 2 in stock, the price was fine and they stated that the item would be delivered in 3 days.
I took what I thought was a gamble, ordered with them and also followed this up with an email, since I really needed the product for an urgent job.
In the end, it took less than 48 hours. Everything was packaged with care... And I will definitely be ordering again!
Really helpful and efficient
I've used E-Fix a couple of times now, delivery is always very fast. Their communication is excellent and they are extremely helpful and efficient. I had a small issue with payment but they were on it promptly and resolved my issue with no fuss. Excellent service :)
The fast and reliable service
Fast efficient delivery
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