Great website. My only problem is, I keep getting emails stating, I have not put my advertisement on your website. This is next to another message from you. Stating my advert is now live. Other than t... See more
Company replied
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See what reviewers are saying
One day after I signed up my account got suspended. The very bad and very much AI sounding “customer service” explained my postings were against their rules. The problem was, I had not posted anythi... See more
Company replied
Very client friendly the website Very intuitive and most of all a good support. Altough i still think you could work on a percentage level. For example a comission instead od paying. Once the hor... See more
Company replied
Easy selection criterias, good option for standardized and comparable information. What I find sad is, that very often no concrete prices are given only a range or price on application whether a horse... See more
Company details
Information provided by various external sources
We connect Horses & People - Worldwide. We love horses and we love online: A unique combination, creating a new experience in the traditional world of horses.
Contact info
3.9
Great
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Expensive Ongoing Monthly Fees
Very Expensive!! Wasted money on Premium Membership! Didn’t sell horse. Requested to close account June 2024. They kept charging payment for membership, even after account was eventually Terminated Jan 2025.
26 February 2025
Unprompted review
Reply from ehorses
Estimado cliente,
Lamentamos saber que no está satisfecho con su membresía premium en eHorses. Nos tomamos su preocupación muy en serio y nos gustaría resolverla junto a usted. No dude en ponerse en contacto con nuestro equipo de soporte en support@ehorses.com para que podamos revisar su caso y encontrar una solución adecuada para usted.
Atentamente,
Su equipo de eHorses
Super good customer support
Super good customer support, I needed a refund and they gave it to me! Thank you
14 February 2025
Reply from ehorses
Dear ehorses customer,
thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Reply from ehorses
Dear ehorses customer,
thank you so much for taking your time and providing as with your feedback.
Please get in touch with our customer support team to have a look on the ranking of your ad.
We´re looking forward to hear from you.
With equestrian greetings,
your ehorses team
Reply from ehorses
Dear Debbie,
Thank you for your feedback and the full 5 star rating!
Our service staff is very happy about such a great feedback!
We wish you all the best for the future!
With best regards
Your ehorses team
Reply from ehorses
Dear Lenka,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
My ad was removed
3 November 2024
Reply from ehorses
Dear ehorses customer,
thank you for your feedback, we are happy to help you.
Please contact our support team, our ehorses colleagues will be happy to help you and give you detailed information about why your advertisement has been removed from the platform.
Please call +49(0)5401 8813200 or mail to support@ehorses.com
With kind regards,
your ehorses team
Reply from ehorses
Dear Vanessa,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback! We wish you all the best for selling your horse on ehorses.
With best regards
Your ehorses team
Reply from ehorses
Dear horsefriend,
we are very pleased that you are so satisfied with our service!
thank you very much for your feedback!
With best regards
Your ehorses team
Great exposure online
6 June 2024
Reply from ehorses
Dear Miss Cascalheiro,
thank you for your feedback and the full 5 star rating!
Our service staff is very happy about such a great feedback!
We wish you all the best for the future!
With best regards,
Your ehorses team
Reply from ehorses
Dear customer,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team
Reply from ehorses
Dear ehorses customer,
thank you so much for your feedback and full 5 star rating!
We are very pleased to receive such feedback, as it shows us that our commitment is bearing fruit.
We are looking forward to welcome you back to our platform very soon.
We wish you all the best for the future!
With best regards
Your ehorses team
The site is very easy to use.
10 June 2024
Reply from ehorses
Dear customer,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards,
your ehorses team
I liked the app
I liked the app, the process was easy and everything went smoothly. The only thing I did like was the fact that I couldn’t save my add as a draft. Other than that, everything was nice!
7 May 2024
Reply from ehorses
Dear Seller,
we are happy to receive your feedback and are pleased that you are satisfied with our service.
We want to offer our customers the best possible service, therefore will be happy to help you with any questions concering saving an add as a draft - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team
Fast easy and for free
7 March 2024
Reply from ehorses
Dear ehorses customer,
thank you so much for your feedback and the full 5 star rating!
We are very proud of such a feedback!
We wish you all the best for the future!
With best regards
Your ehorses team
Simple and well efficient
4 March 2024
Reply from ehorses
Dear ehorses customer,
thank you so much for taking the time to give us such a positive review!
We wish you all the best!
With equestrian greetings,
your ehorses team
This site is more secured and reliable..
This site is more secured and reliable so I prefer using this site
15 January 2024
Reply from ehorses
Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team
Difficult to add pics and videos
Difficult to add pics and videos. Had to start over a couple times and I still wasn't sure it went through ok.
14 December 2023
Reply from ehorses
Dear Barbara,
thank you for your feedback.
We are sorry for you had problems uploading pictures and videos.
Please feel free to contact our support team at any time on Phone: 05401 8813200 or email: support@ehorses.de and we will be happy to upload them for you.
If you have any further problems, please contact us and our ehorses colleagues will be happy to help you.
With equestrian regards
Your ehorses team
No response
3 October 2023
Reply from ehorses
Dear ehorses customer,
we will be happy to help you.
Please contact our support team, our ehorses colleagues will be happy to help you and look over your ad and give you tips on how to optimise it free of charge.
Tel. no.: +49 (0)5401 8813200 or email: support@ehorses.com
With best regards
Your ehorses team
It is a lovely website
9 September 2023
Reply from ehorses
Dear horsefriend,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team
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