Eirdoc Online Doctor Reviews 

1,497
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting quick appointment availability and prompt consultations. Many appreciate the professionalism and politeness of the staff, with doctors described as compassionate, knowledgeable, and excellent listeners. The user experience is often simple and stress-free, thanks to convenient booking and direct prescription delivery. However, some customers noted issues. A few experienced problems with prescriptions, including them being sent to the wrong chemist or not received, leaving symptoms unaddressed. Additionally, some reviewers were not happy with staff communication, mentioning doctors who spoke over them, did not listen, or were perceived as rude or dismissive.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its professionalism, promptness, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, promptness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding it stress-free, easy to access,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its simplicity and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointme... See more

Company replied

Rated 5 out of 5 stars

So quick and easy and effective. I booked at 4:57pm and was on the phone to a dr at 5:19. I don't think this can/should replace having a relationship with a regular gp that you return to and are known... See more

Company replied

Rated 5 out of 5 stars

I have been using the service from this company for a few months now and the efficiency, professionalism and politeness of the admin remain excellent. Despite one computer fault before Christmas,... See more

Company replied

Rated 5 out of 5 stars

The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gatheri... See more

Company replied


Company details

  1. Health consultant
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Medical certificate service
  6. Mental Health Services

Written by the company

Introducing Eirdoc Online Doctor: Your Convenient Gateway to Quality Healthcare Experience the ease and accessibility of online healthcare with Eirdoc Online Doctor. Our team of experienced and qualified physicians is available to provide immediate GP consultations via video or telephone, ensuring that your health remains a top priority without disrupting your busy schedule. Unmatched Convenience and Accessibility Access immediate online medical care 7 days a week, including weekends and evenings. Choose from video or phone consultations for a personalized experience. Receive instant treatment prescriptions from our dedicated team. Affordable Healthcare at Your Fingertips Enjoy affordable consultations starting from just €20. Eliminate the hassle of travel and waiting room times. Quality Care Delivered by Experienced Professionals Consult with registered Irish Medical Council (IMC) physicians. Benefit from their expertise and personalized care. Take Charge of Your Health with Eirdoc Online Doctor Visit our website at www.eirdoc.com to learn more about our comprehensive online doctor services and schedule your consultation today.

See a Doctor Online Today

Written by the company

Skip the Waiting Room
Fast, convenient & affordable online GP consultations. Book now!

Your Health, Our Priority

Your Health, Assured.

At Eirdoc Online Doctor, we’re committed to providing you with the highest quality healthcare, conveniently and affordably. We guarantee: Expert Medical Advice: Consultations with experienced, Irish-registered doctors. Privacy and Security: Your health information is treated with the utmost confidentiality. Fast and Efficient Service: Quick appointments and prompt prescriptions. Affordable Fees: Transparent pricing for your convenience. If you're not satisfied with your consultation, please reach out to our customer support team. We’re here to help.

Contact info

Promotion box for Eirdoc Online Doctor

Fast, Convenient Healthcare at Home

Get expert medical advice online, 24/7

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,497)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely a great service

Genuinely a great service. I've used them twice now and I'll continue to use them in the future.

12 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Alan,

Thank you so much for your kind words and 5-star review. We're delighted to hear that you've had a great experience with us and that you continue to choose Eirdoc.

We truly appreciate your support and look forward to helping you again whenever you need us.

Best regards,
The Eirdoc Team

Rated 5 out of 5 stars

No matter what the issue (mental…

No matter what the issue (mental health, illness etc) I can always use EirDoc & have been for some time now for my family & I.

The GPs are professional and lovely to deal with. I wish my own GP would listen and offer solutions like this.

Great service.

9 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Erin,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you and your family have had such positive experiences with Eirdoc online doctor. It means a lot to know our GPs have been professional, supportive, and helpful for you.

We truly appreciate your kind words and your continued trust in us 💙

Rated 5 out of 5 stars

Eirdoc online consultation is very quick for responding and very helpful.

Eirdoc online are very easy to access and very helpful and all staff from reception to doctors are very kind.

6 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Owenie,

Thank you for your 5-star review! We’re happy to hear that you found Eirdoc Online easy to access and that our team was kind and helpful. We truly appreciate your support.

Best regards,
The Eirdoc Team

Rated 1 out of 5 stars

Bad experience

Not good, I’ve been sick this week, I need the certificate to proof why I couldn’t go to work. The GP told me that he can cover just the last couple of days. It doesn’t make any sense. I’ve paid 40 euros!!
However, it isn’t good.

6 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Alexis,

We’re sorry for your frustration. Our doctors are unable to issue fully backdated certificates and can only provide certificates for up to 4 days, in line with medical regulations. This is why the GP could only cover the last few days.

We regret the inconvenience and appreciate your feedback.

Kind regards,
Eirdoc Team

Rated 5 out of 5 stars

Great customer treatment and helpful

Great customer treatment and very helpful.
Professional doctor, recommended service for daily sickness quick response

5 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Cristina,

Thank you for your 5-star review! We’re glad you had a great experience and found our service helpful and professional. We appreciate your recommendation.

Kind regards,
The eirdoc Team

Rated 5 out of 5 stars

The doctor listened to all I had to say…

The doctor listened to all I had to say and took into a/c past history. Very thorough.

3 February 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Stephanie,

Thank you for your kind 5-star review. We’re glad to hear you felt listened to and well cared for.

Best regards,
The eirdoc Team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service, couldn't find anything wrong

30 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Geraldine! ⭐⭐⭐⭐⭐
We’re glad you found Eirdoc quick and efficient, and we really appreciate your kind feedback.

Rated 5 out of 5 stars

The doctor who consulted me today Dr…

The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gathering all the information from me.I would like to give a hand of applause to the service at Eirdoc that was very fantastic at first encounter after being referred by a friend.I will also recommend this company to any of my friends or colleagues.
Thanks

28 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Dear Mabohlokoa Violet Ramothamo,

Thank you so much for your kind 5-star review. We are delighted to hear about your positive experience with Dr Ali and that he took the time to listen and explain everything clearly.

Your feedback truly means a lot to us, and we appreciate your recommendation. We look forward to supporting you again whenever you need us.

Warm regards,
The Eirdoc Team
eirdoc.com

Rated 5 out of 5 stars

Excellent service

Good service

20 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Cuckoo! ⭐⭐⭐⭐⭐
We’re happy to hear you had a good experience with EirDoc Online Doctor.
We appreciate your support!

Rated 5 out of 5 stars

Very good communication

Very good communication

22 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Annet! ⭐⭐⭐⭐⭐
We’re happy to hear you had very good communication with EirDoc.
Your kind feedback means a lot to our team.
— EirDoc Online Doctor Team

Rated 1 out of 5 stars

Terrible they don’t even do doctors…

Terrible they don’t even do doctors notes from the previous week, that’s just not acceptable and when you’re trying to get a refund they avoid you like the plague if you value your money you will go elsewhere.

22 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Shane,
We’re sorry to hear about your experience and appreciate your feedback. Unfortunately, we’re unable to issue doctor’s notes for past dates, as this is a medical and regulatory limitation. We apologize if this wasn’t made clear and for any frustration caused around your refund request. Please contact our support team directly so we can review your case and assist further.

Rated 5 out of 5 stars

Very simple booking process

Very simple booking process with excellent availability and time slots.
Booked with Dr Ali Zawwar who is a great doctor for online service.
Well priced also

14 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Declan, thank you for your great review! We’re happy to hear you found the booking process easy, the availability convenient, and the service well priced. We’ll be sure to share your kind words with Dr Ali Zawwar. 😊

Rated 5 out of 5 stars

Very easy to book

Very easy to book. I booked phone consultation, doctor was running a couple of minutes late, revieved a message letting me know. Phone call was quick and to the point. Documentation etc. Needed was forwarded within moments of completion.

12 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Jodie,

Thank you for your feedback. We’re glad to hear the booking process was easy and that everything was handled promptly and smoothly.

Kind regards,
The eirdoc.com Team

Rated 1 out of 5 stars

Pointless waste of money.

Got my bloods done. Paid for a video consultation to go through them and get a prescription. Consultation was not on video, it was a phone call. Doctor had not reviewed my bloods which I had sent in advance, doctor repeatedly showed he had not read my bloods, saying I had low this or that, even though my bloods stated the opposite. Only recommendation was to redo bloods in 6 weeks. I already knew this. Called for a prescription and dint get one. He did not address my symptoms at all. Terrible terrible experience.

8 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi James,

We’re very sorry to hear about your experience and appreciate you taking the time to share it. This is not the standard of care we aim to provide. We take your feedback seriously and would like the opportunity to review what happened and make this right. Please contact our support team at info@eirdoc.com so we can look into this for you.

Kind regards,
The eirdoc.com Team

Rated 5 out of 5 stars

Amazing service 10 on 10 doctors and…

Amazing service 10 on 10 doctors and the patient support team is amazing , patient and calm I must say they deal with so much love and care and try to solve your every problem as soon as possible highly recommended services. I will always go for Eirdoc amazing service.

5 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Zoya,

Thank you for your wonderful feedback. We’re so happy to hear you had such a positive experience with our doctors and support team. Your recommendation means a lot to us.

Kind regards,
The eirdoc.com Team

Rated 4 out of 5 stars

Very good service

Very good service

7 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Hi Arshad,

Thank you for your kind feedback. We’re glad to hear you had a good experience and appreciate your support.

Kind regards,
The eirdoc.com Team

Rated 5 out of 5 stars

Much appreciated

First and foremost thank you Doctor khan for consulting me. It was a great experience and thankfully did not have to wait in a long queue. Most importantly he was so kind enough to listen to me the whole time

5 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Jeevan, for your 5-star review! ⭐
We’re glad to hear you had a great experience with Dr. Khan and that you felt listened to and well cared for. Thank you for choosing EIRDOC.

Rated 5 out of 5 stars

EIRDOC is the way to go in 2026

This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointment came around. Also the cost of consultation is about 1/2 of what the medical Centre charges. Eirdoc has competent and compassionate GP’s who work efficiently to diagnose and treat you right there on the spot. They email over a script to your local chemist which is usually ready within the hour, they also provide sick note for work or school or college, what’s not to like?. 10 out of 10. Thank you EIRDOC.

5 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you, Patrick, for your 5-star review! ⭐
We’re delighted to hear you had such a positive experience with EIRDOC. Your kind words about our doctors, speed, and convenience mean a lot to us.
Thanks again for choosing EIRDOC.

Rated 5 out of 5 stars

Great service

Great service, always punctual with call will always recommend to family and friends.

2 January 2026
Unprompted review
Eirdoc Online Doctor logo

Reply from Eirdoc Online Doctor

Thank you for your great feedback, John! We’re glad you had a positive experience and really appreciate your recommendation ⭐⭐⭐⭐⭐

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look