Avoid! I ordered 2 tyres and after 9 days I received an email that the tyres were delivered back to the sender. Horrible AI customer service, horrible real agent with no manners. Requested a refund. W... See more
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absolutely shocking service ordered 1 tyre online, paid by credit card and received confirmation of payment and order have since received 4 emails requesting payment by bank transfer. we are a mai... See more
Four separate orders. Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct). Has some issue going on with Revolut.... See more
Company replied
2 tyres delivered on a Tuesday and the remaining 2 on a Wednesday. Odd that all 4 didn't arrive together, but no complaints. As described and fast delivery. PayPal option present as a safety net, unl... See more
Company details
About eiretyres.com
Written by the company
Eiretyres.com is your personal online specialist for tyres of all brands and sizes. Find the right tyres for your vehicle in an exceptionally wide selection – whether it's a small car, limousine, motorcycle, or light truck, you will always find the right tyres at a great price.
Speed is the strength of Eiretyres.com: directly from the internet to the road. Even during peak seasons in spring and autumn, this online tyre retailer ensures constant availability thanks to its vast stock.
Eiretyres.com offers an exceptionally broad selection of tyres and car accessories in various product categories, such as:
- Passenger car tyres,
- Motorbike tyres,
- Light truck tyres,
- Electric car tyres,
- Alloy rims and Steel rims,
- Complete wheels (pre-mounted tyres on rims)
Delticom AG, the company behind Eiretyres.com, is one of the pioneers in online tyre retail, operating online shops in over 40 countries. Since the turn of the millennium in 1999/2000, the company has been offering a wide selection of tyres online.
Thanks to an extensive network of fitting partners, customers can have their new tyres sent directly to a professional fitting workshop when placing their order.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- 818000052
- eiretyres@delti.com
- eiretyres.com
2.2
Poor
330 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Complete gangsters
Complete gangsters. Sent me the wrong rims in January. Sent rims that are for a really old vehicle despite me providing the year and details of my van when I was ordering. I have rang numerous times but am always fobbed off. I have sent over twenty e mails. They gave a date that the rims would be collected I took the day off work to wait for courier but no one came. This subsequently happened a second day. So I have taken two days off work and rims still not collected. They are thieving gangsters. Also please note they trade under different names. I have reported them to trading standards and will now have to pursue the legal route to get my money back. Avoid at all costs. And for the generic response the company will reply with my order no was 37558420. Not that I expect anything will be done. It’s a very easy way to make money robbing innocent hardworking people. But be assured I will take this all the way to get my money back
3 March 2019
Unprompted review
Reply from eiretyres.com
Dear Mr Maloney,
Thank you for your feedback.
We regret to inform you that previous collection attempts were unsuccessful due to the incorrect postcode. The postcode has now been corrected and we will arrange a new collection. We will get back to you shortly with a new pick up date. We apologize for the delay.
Your eiretyres.com Team
No sign of delivery or information
Ordered tires on 19/02/2019 it's now the 1st of March and I only have two tires, after sending an email 4 days ago I have no reply..... Rang them 27th 28th and 1st each time I'm told they sent a '' reminder'' what a joke of a process and support is not accommodating at all. Will never use again or reccoment to anyone.
Order number is 37730024
**Update**
March 5th and there no sign of any support or my tires.
1 March 2019
Unprompted review
Reply from eiretyres.com
Dear Mr Kon,
Thank you for your review and for bringing this matter to our attention. We are very sorry to hear you have reason to complain about the quality of our service. Our company is trying to do its best to keep customers content and that is why we kindly ask you to provide us with you order number so that we can clarify the situation. We hope this unfortunate situation will not prevent you from doing business with us again in the future and that this way you will give us the opportunity to improve your opinion on our company.
Update: we have forwarded your concerns to the warehouse. We will contact you shortly with a delivery date.
Your eiretyres.com Team
Good prices excellent product arrived…?
Good prices excellent product arrived early
30 January 2019
Unprompted review
Tyres arrived amazingly quickly
Tyres arrived amazingly quickly. Ordered on a Thursday evening and tyres arrived following Monday morning. Only thing I would appreciate is earlier confirmation that they were in stock. Got confirmation they were dispatched fine but couldn't see during ordering if they were in stock or not.
21 January 2019
Unprompted review
Disappointed.
Ordered two tyres at good price, they were shown as "in stock". Got an email next day informing of 4-5 days delay. ONE tyre arrived two weeks since the order was placed. Got onto customer service, was told they'd refund the missing tyre or send a new one. Agreed to the latter. One week after that conversation the tyre has not left their warehouse. Called the customer service again, explained that it's been THREE WEEKS since the initial order was placed, they said "the tyre might be shipped before the end of this week". They apologised a few times, but what good is that when I need the tyres on my car? The only thing they could do to rectify rectify this mess would be a full refund for both tyres, and immediate shipping of the missing one. But that is if they actually cared about the customer.
For "Europe's Biggest Tyre Company" this is ridiculously amateurish service that has put me off ever using them again. I will warn my friends to avoid Eiretyres, unless they don't mind waiting a month or so for their order.
UPDATE:
They offered 5% off the order in compensation. That's what they value their reputation at - €5.50. Thanks but no, thanks.
28 November 2018
Unprompted review
Reply from eiretyres.com
Dear Alex,
Thank you for your review.
We would like to inform you that your replacement order will be shipped out shortly. We have sent you a private message with a compensation offer. We apologize for the long delay.
Your mytyres.co.uk Team
I have ordered several times from…
I have ordered several times from eiretyres, going back to long years. They are the best to get your tyres from.
28 November 2018
Unprompted review
Easy shopping experience
Easy shopping experience
As usual goods arrived quickly and as described.
No problems,. will definitely use again
20 November 2018
Unprompted review
Was promptly told that there would be a…
Was promptly told that there would be a delay with delivery, tyres arrived in 2 sets of 2 a number of days apart, fresh production when I checked the stamp, so no complaints here
15 November 2018
Unprompted review
Fast and efficient
Fast and efficient. Delivered on time and as described. Would definitely use again. Second time ordering from this company and would not hesitate to do so again
8 November 2018
Unprompted review
Superb service had ordered Uniroyal…
Superb service had ordered Uniroyal Rain Sport 3 tires and Nokian WR D4 winter tires.Fast delivery to Ireland very good quality tires.Definitely will use this company again.
5 November 2018
Unprompted review
Tyres delivered at reasonable prices
Tyres delivered at reasonable prices. No hassle service for my second order as well.
Order was delayed due to stock issues, they did let me know, so great communication along. What else I can say? Thumbs up from me.
Thank you!
2 November 2018
Unprompted review
Very good service
Very good service. Quick delivery and competitive prices. I also mistakenly ordered the wrong size tyres but it was dealt with very nicely and professionally by eiretyres. So very impressed really. Cant fault them at all.
14 October 2018
Unprompted review
Good sales service
Good sales service, but the partners for tyre installation are horrible, at least the one I have the bad luck to select.
11 September 2018
Unprompted review
Order online..
Order online... delivered to the destination of your choice. Excellent service.
10 September 2018
Unprompted review
Absolutely brilliant service very quick…
Absolutely brilliant service very quick and very high performance tyres at very good prices
4 September 2018
Unprompted review
Great delivery and lowest cost.
Ordered two run flat tyres here for the front wheels. They were cheaper here than any other company in Ireland and they arrived within 1 week. Ordered on Friday and they arrived the following Wednesday. With tracking updates all the way from Germany, UK, Ireland.
24 July 2018
Unprompted review
Very satisfied with my shopping
Very satisfied with my shopping ! Price, quality of the tyres and the fitting were excellent ! Can only recommendit !
21 July 2018
Unprompted review
very good and fast delivery
very good and fast delivery! when I need tyres, definitely this is the dealer for me! thanks!
11 July 2018
Unprompted review
Reasonably priced tyres, fast delivery
Reasonably priced tyres, and fast delivery, every time.
27 June 2018
Unprompted review
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