Ekorad Electric Heating Reviews 7

TrustScore 3 out of 5

3.1

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Company details

  1. Heating service
  2. Air conditioning store
  3. Air conditioning system supplier

Information provided by various external sources

Ekorad is a new generation of electric heater. Using Dual Therm technology, these modern electric heaters can improve the comfort of your home fast and efficiently. Requiring no maintenance or servicing and coming with a complete 2 year guarantee, all Ekorad heaters are perfect for the home or business environment. Visit our website and order today!


Contact info

3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Customer Service and Refund Policy

Customer Service and Refund Policy
This comment does not relate to the equipment but to the Companies refund policy. If you are considering making a purchase of EKORAD's excellent equipment check on the Companies Refund Policy before placing an order. I got caught out.

22 February 2018
Unprompted review
Rated 5 out of 5 stars

Looks good and very efficient

Purchased this for our new showroom, after getting rid of an old storage heater. Brilliant, looks very neat on the wall, we keep it on low all the time, and increase heat when we have showers etc. Would highly recommend, just about to purchase one for the kitchen. Only down side, we find we do have to clean the filter more often than recommended, but this is a very simple task.

11 February 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Impressed by both pre-sales and support service. Once we'd confirmed the correct size and type of heating delivery took only a couple of days.

16 December 2016
Unprompted review
Rated 4 out of 5 stars

works as well as they look.

one rad makes a lot of sounds when turned up high ,this goes on for a long time. this seems to be some of the time,so wondering if expansion a problem

19 January 2016
Unprompted review
Ekorad Electric Heating logo

Reply from Ekorad Electric Heating

Good Afternoon Mr Kelly

Thank you for your review

The sound you are hearing is the metal, which, when heating up from cold can often cause a noise. If the heater is kept running at a lower temperature constantly, then this will not occur and will be more economical and efficient for you in the long run, so we would recommend this.

If you can imagine a graph, and the temperature starting at 0 degrees, the line it creates whilst creeping up will have a long way to rise in order to reach your chosen comfort temperature. Similarly, when the heater is then switched off, the line will drop from your selected temperature all the way back down to zero again. And it will repeat this pattern every time you switch the heater on and off.

If you let the heater run at, say, 17 or 18 degrees constantly, the heater will have much less work to do to get you up to your comfort temperature and this will result in lower energy bills overall and faster results to get the heat you require. We hope this information makes sense and is useful. Keep in touch if you need any assistance.

Thank you for choosing EkoRad

The Team @ EkoRad

Rated 5 out of 5 stars

EkoRad

first class product and service ,thanks

15 January 2016
Unprompted review
Ekorad Electric Heating logo

Reply from Ekorad Electric Heating

Good Morning Clifford

Thank you for your review - we are very pleased to hear that you have been getting on well with your EkoRad heater. Do not hesitate to contact us if we can help you further, either with future orders or simply advice on how to use the heater, should you have any questions.

Enjoy a warm winter with your EkoRad

The Team @ EkoRad

Rated 5 out of 5 stars

1000W Ecorad.

Although we have gas central heating for the house, being 3 floors we found the top floor didn't quite get up to the desired temperature during the colder winter months. I saw the advertisement for this radiator it seemed to be everything we wanted, both radiator and convector with an efficient controllable thermostat. We are not disappointed, it is very efficient and cuts off at exactly the temperature set. Also very pleased with its very smart appearance, We particularly like the timing setting, very useful if you forget to turn it off. What more could you ask for. Mr and Mrs Fitch.

1 November 2015
Unprompted review
Ekorad Electric Heating logo

Reply from Ekorad Electric Heating

Thanks for taking the time to review our product, Mr and Mrs Finch. The Ekorad is an extremely efficient heater that can run on as little as 6p per hour. As our heaters give out instant heat, they can turn on immediately warming your room. The control system that you have mentioned will improve the warm and economic efficiency of your third floor.

If you require anymore heating from Ekorad, contact our customer service department. We offer great discounts to existing customers.

- Ekorad Customer Service

Rated 5 out of 5 stars

eco rad a new generation

having installed eco rad to my office, in place of an outdated ,ugly , nightstore heater, i must say how efficient and streamlined this unit is.


the cost is reasonable and the future cost savings immense

its so good i am going to start installing them.

charles bond [m.d.] building solutions n.e. ltd.

4 September 2015
Unprompted review
Ekorad Electric Heating logo

Reply from Ekorad Electric Heating

Thanks for the feedback, Charles. Hearing that you are fully satisfied with our heaters is great news! We look forward to hearing how you get on throughout the coming winter!

- Ekorad Customer Service

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