Elastikaleader.gr Reviews 

432
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable shipping, noting that packages consistently arrive right on time and in wonderful condition. People also love the great pricing, helpful customer support, and wide variety of options available online, making the purchasing process very smooth. Many buyers mention that the entire ordering journey is exceptionally straightforward and completely hassle-free. However, some reviewers were not happy with delivery delays and unexpected extra expenses. A few consumers mentioned experiencing notable shipping setbacks, along with frustrating price discrepancies regarding fitting charges at local partner garages.

What people talk about most

Product

People report ambiguous experiences with product, as many consumers praise the quick delivery, great prices,... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages arrive quickly and within the... See more

Quality

Users describe positive interactions with quality, expressing satisfaction with great pricing, fresh tires,... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with excellent rates,... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the good prices, easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything worked well and swiftly. I did my purchase without any issues. Although I haven't received my package yet, I don't think the business has anything to do with it rather the cargo services. T... See more

Rated 5 out of 5 stars

A fresh tyre (17/26) at special price and free delivery!!!! Excellent as always!!!

Rated 5 out of 5 stars

I wasn't so sure about ordering such an expensive set of tire plus a spare wheel & tire but the tires arrived with in the stated time if delivery tires had an up to date DOT date & the contractor l w... See more


Company details

  1. Tyre shop

About Elastikaleader.gr

Written by the company

Από την ίδρυσή μας το 2016, έχουμε γίνει ένας κορυφαίος παίκτης στην ευρωπαϊκή αγορά διαδικτυακών ελαστικών. Αυτή η επιτυχία βασίζεται στην εμπιστοσύνη πολλών επαγγελματιών και την προτίμηση εκατοντάδων χιλιάδων καταναλωτών. Η φήμη μας στηρίζεται σε τρία θεμέλια: ακρίβεια, αριστεία και ανταγωνιστικές τιμές.

Οι ειδικευμένες ομάδες μας δεσμεύονται να σας προσφέρουν μια εξαιρετική εμπειρία πελάτη, υποστηριζόμενη από αποδοτική λογιστική και βελτιστοποιημένες διαδικασίες, εγγυώνται τη μέγιστη ικανοποίηση σε κάθε αγορά.

Η δέσμευσή μας; Να σας προσφέρουμε τις καλύτερες τιμές της αγοράς διαρκώς. Για τις ανάγκες σας σε ελαστικά, επιλέξτε την αριστεία και την αξιοπιστία επιλέγοντας την εταιρεία μας.

Contact info

4.1

Great

TrustScore 4 out of 5

432 reviews

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4.1

All reviews

(432)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

The send wrong number tires and they…

The send wrong number tires and they said they will refund me after they get the tires in there warehouse. I did not receive the delivery as I was told.

7 February 2024
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Αγαπητέ πελάτη,

Προκειμένου να ασχοληθούμε με το παράπονό σας όσο το δυνατόν συντομότερα και υπό τις καλύτερες συνθήκες, παρακαλώ επικοινωνήστε με την εξυπηρέτηση πελατών μας .

Για να επικοινωνήσετε, αρκεί να συνδεθείτε με το λογαριασμό πελάτη σας που δημιουργήσατε κατά την πραγματοποίηση της παραγγελίας σας.

Θα σας ζητηθούν τα στοιχεία σύνδεσής σας (διεύθυνση e-mail + κωδικός πρόσβασης).

Μόλις συνδεθείτε στο λογαριασμό πελάτη σας, θα δείτε συνοπτικά όλες τις παραγγελίες που έχετε πραγματοποιήσει από τον ιστότοπό μας και θα μπορέσετε να υποβάλετε αίτημα παραπόνου για την παραγγελία της επιλογής σας.

Η ομάδα μας θα ασχοληθεί με το αίτημά σας μέσα σε 24 ώρες το πολύ (εκτός Σαββατοκυριάκων και αργιών) και θα σας βρει λύση το συντομότερο δυνατό.

Σας ευχαριστούμε για την κατανόηση.

Rated 1 out of 5 stars

They make excuses not to deliver the material

fourteen days after placing the order I still have not received the material; they give the excuse that the courier they chose cannot find the address and they blame me for having given the wrong address; despite the postcode, the municipality of reference, the property to be delivered and the copy of the PPC contract which confirms the correct address, I cannot get information on when I will receive the material
​

27 January 2024
Unprompted review
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Hello, please give us your order number so that we can understand and resolve the situation.

Rated 1 out of 5 stars

When I ordered the tires I had contact…

When I ordered the tires I had contact with customer service. They informed me that the 2 tires that I've ordered will arrive to my adress in 3 or 4 days. I believed that. I received the tires after 14 days. I was not in the adress that time so I bought 2 tires that now I cannot use them. I will not order again.. 3 or 4 days are more more than 14 days. Bad experience. I gave 600 euro and I have to sell them.i won't buy again. Bad experience. Also I won't recommend this website again to nobody.

25 January 2024
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Dear Customer,

In order to be able to efficiently handle your request, please contact our Support Service by logging into your account on our website using your email address and password.

Once you are connected to your account on our website you can see the overview of your previous orders and you will be able to open a claim ticket on the order in question.

Our team will process your ticket within a maximum of 24 hours (excluding weekends and holidays) and will provide you with a solution as soon as possible.

We thank you for your understanding.

Rated 5 out of 5 stars

Was sceptical at first, no human interaction BUT...

I couldnt find a single human to interact with this company. It seems to be a huge retailer/wholesale warehouse in Europe that has several secondary sites used for local sales management in each country. I was frightened by the negative reviews but to my surprise in just 5 days my tires came from abroad and they where as fresh as they could get DOT 5/23 and the order was made 18/10/23

31 October 2023
Rated 5 out of 5 stars

At the beginning

At the beginning, I was afraid that I lose money, or I’m getting a product, that’s not what I ordered.
The rims arrived in a perfect condition well covered and very protective boxes. My daughter was enthusiastic when she saw your new rims. It was the perfect birthday present. Thank you

26 July 2023
Rated 1 out of 5 stars

They wrote that they had it in stock…

They wrote that they had it in stock and sent it from Germany

19 July 2023
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Hello
Our products are dispatched from different warehouses in EU. We do our best to provide you the best choice of products at the best prices. Please contact our after-sales service to check the delivery of your order with the transporter
Best regards
Julia

Rated 1 out of 5 stars
Elastikaleader.gr logo

Reply from Elastikaleader.gr

Hello

We beg your pardon for this situation, The after-sales service is checking the delivery of your order with the transporter and will come back to you asap to provide a solution.

Best regards
Julia

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