ELEC TRAINING Reviews 116

Reply from ELEC TRAINING

Nov 21, 2025

Hi Oliver, thank you for sharing this, really glad to hear Liam was able to support you so closely throughout the process. Securing a placement you could step straight into after finishing your training is exactly what we aim for at Elec Training.

We appreciate you taking the time to leave a review, and it’s great to hear the experience felt smooth from start to finish. If you need anything as you progress in the trade, just let us know.

Reply from ELEC TRAINING

Nov 11, 2025

Thank you for such a great review and for sharing your journey with us. It’s brilliant to hear that you’ve achieved your Level 2 and 18th Edition qualifications and already started your career in the trade. We’ll make sure Josh and Laethian see your feedback, they’ll be really pleased to know their support made a difference. We wish you every success in your new role and look forward to seeing how your career develops. Thanks again for recommending Elec Training.

Reply from ELEC TRAINING

Nov 7, 2025

Thank you, Daniel, for your kind words and 5-star review. We’re really pleased to hear that our team could support you through your Level 3 NVQ and help you secure employment to complete your qualification. Our goal at Elec Training is to make sure every learner leaves confident, qualified, and ready to progress in the electrical industry. Wishing you continued success from all of us here at Elec Training.

Reply from ELEC TRAINING

Oct 29, 2025

Thank you for such a thoughtful review. It means a lot to hear how supported you’ve felt throughout your training journey. Our team takes real pride in offering one-to-one guidance whenever learners need it, so it’s great to know that’s come through in your experience.

We really appreciate you recommending Elec Training to your friends, word of mouth from learners like you helps others take that first step into the electrical industry. You’re always welcome to drop in for advice or a catch-up any time.

Reply from ELEC TRAINING

Oct 29, 2025

Thank you so much for your incredible review, it means a lot to the whole team. We’re delighted you enjoyed your Level 2 Diploma in Electrical Installations (C&G 2365-02) and 18th Edition Wiring Regulations courses, and that the training helped you go from complete beginner to confidently completing your final build.

Mike, Neil, Laeth, and Malcolm will be thrilled to hear your kind words. It’s fantastic that Mike’s continued support kept you motivated and confident throughout the journey, he’ll be especially proud to know how much that meant.

We’re also really pleased to hear that you felt supported as a female learner in the trade. Creating an inclusive and encouraging environment is something we care deeply about at Elec Training, and your success shows exactly why that matters. Congratulations on your progress so far, we can’t wait to see what you achieve next!

Reply from ELEC TRAINING

Dec 9, 2025

Hi Hagas,

Thank you for taking the time to leave your review. We are sorry to hear you feel disappointed, though we do want to make sure the facts are clear for anyone reading, as your experience relates directly to regulated UK qualification rules that neither you nor Elec Training can override.

Before enrolling, we explained several times, by phone and email, that a degree in Electrical Engineering does not replace or contribute towards the City & Guilds 2365-03 qualification especially with no ENIC approval. This was also confirmed directly by City & Guilds and by the awarding-body guidance. To progress to the NVQ Level 3 (2357), all learners must complete the full 2365-03 unless they meet very specific criteria, which was not the case here.

You later chose to enrol on the 2365-03 course with Elec Training, after all of this was discussed and confirmed. Three days into the course, you requested to withdraw. We honoured that request and refunded your fees in line with the contract you signed.

The only deduction was an admin fee and City & Guilds registration fee, which is a non-refundable cost once a learner is officially registered with the awarding body. This is standard across all accredited centres, this was explained during enrolment and covered in the contract you signed.

Regarding expectations about work placements and NVQ progression: the NVQ can only begin once a learner has completed the full 2365-02 and 2365-03 (or decided to go down a different route ie experienced workers route or apprenticeship), and has secured access to an appropriate workplace (which as you know personally we support 100s of students each year to do) .

We genuinely tried to support you throughout, and we are sorry the qualification route in the UK didn’t match the shortcut you were hoping for. If you would like us to go back through the guidance, or if you need help understanding the correct pathway to becoming a qualified electrician, we are more than happy to speak with you.

You can reach us directly at enquiries@elec.training so we can assist you properly.

Elec Training

Reply from ELEC TRAINING

Jan 29, 2026

Thank you for taking the time to leave your feedback. We’re sorry to hear that you feel disappointed and we’d like to provide some important context for anyone reading this.

From the outset, the progression route was clearly explained before enrolment. As someone with no prior trade experience, the agreed pathway was to complete Level 2 and the 18th Edition, gain initial site experience as an electrician’s mate, then progress to Level 3 (2365-03). At that stage, we would either renegotiate an improved rate on your behalf or support you in securing an alternative role, followed by support into the NVQ 2357 once suitable site experience was in place.

Following completion of Level 2 and the 18th Edition, you were supported into paid work as an electrician’s mate on entry-level rates, which reflects industry norms for individuals new to the trade. It’s also important to clarify that support was delayed due to waiting several months for your CV to be provided, which limited what could be done sooner.

The statement that “nobody else on the course got a job” is not accurate. Many learners from the same cohort did progress into work, as reflected in the wider body of verified reviews.

We’re disappointed to see a named member of staff criticised, particularly when there is extensive positive feedback recognising the genuine support provided. That said, we remain open to constructive dialogue and are always willing to continue supporting learners who engage with us.

If you would like to discuss your situation further, we encourage you to contact the team directly so this can be addressed properly.

Reply from ELEC TRAINING

Aug 3, 2025

Thank you for the kind words, We’re thrilled that Laethian and Neil were able to make your Level 2 Diploma in Electrical Installations journey both clear and enjoyable. Helping learners with no prior experience gain confidence on-site is exactly what we aim for at Elec Training. Your recommendation means a lot to us, wishing you all the best as you continue building your electrical career.

Reply from ELEC TRAINING

Jul 1, 2025

Thank you so much for sharing your journey, it’s incredibly rewarding to hear that Elec Training was able to support your return to the electrical trade here in the UK. We completely understand how frustrating it can be to bring years of experience and still face barriers without the right British qualifications. Huge credit to Ben and Malcolm for guiding you through the training, and to Josh for going the extra mile to secure a local role that suited your situation.

We’re proud to help experienced professionals like yourself build a new path and we’re so pleased you’re now back in the industry. Wishing you continued success as you grow your electrical career in the UK.

Reply from ELEC TRAINING

Jul 1, 2025

Thanks for the great review! We’re really pleased to hear you had a positive experience with Elec Trainin, and even more so that Josh was able to secure your job placement so quickly after your course. That kind of fast turnaround is exactly what we aim for. Wishing you all the best as you take the next step in your electrical career.

Reply from ELEC TRAINING

Jul 24, 2025

Firstly I want to say thank you for the review, positive or negative we always welcome feedback. We left this for a few weeks before we responded to make sure the changes we made were robust. So we will address each one.

Recruitment does not start looking for jobs until after you finish the course, I don't think anyone on our course has work found for them.

With out any previous experience its difficult for us to start recruitment before that, trying to get you work with no qualifications and experience is really hard, hence why we start after you have passed. Across the 2 cohorts (18 in total), 9 did not engage with us ie did not send in their CV’s, 4 of the 9 went on to do their 2365-03, 5 of the 9 are in full time work. From the last update from our recruitment team, yourself and your partner are now in full time work.

Waited over a month for certificates to come through – we cant control this, the awarding body will send these out, normally take anything between 2 weeks and 8 weeks.

We weren't told about an exam we had on the first couple of days, so there is no way to prepare for that. Hold our hands up here, you should of got an email and a phone call explaining after the online learning was done, to come in and book your exam, the whole online learning part of the module has now been moved to its own server ie elec-online.training, which should stop this from happening.

The salespeople are seriously there to get you signed on and get the money. They'll sell you the dream and get the money out of you. This part we cant agree with, firstly as a company we don’t have aggressive sales techniques, (no one turning up at your house trying to push you to sign contracts), secondly – you and your partner were on a payment plan (we actually don’t do them, but due to your circumstances the consultant got a payment plan signed off for you and your partner), thirdly their was on going dialogue between you and the consultant, even after your training had finished, records of engagement from the recruitment team. If the above was true we as a company would be doing a bad job of taking your money and not supporting you, as more than 50% of the fees are still due but support is still active.

In general, it's very poorly ran, there's no structure and no organisation.
Laptops were unavailable, textbooks weren't ordered in time for the lessons, so we waisted days waiting for them.

Every course has a set structure, as certain perimeters have to be hit to be an approved City & Guilds training centre, from guided learning hours to what’s covered in the syllabus, at times yes, their might be slight adjustments to this due to the class, and other learner needs. The information is readily available, we decide not to give it to learners as it leaves a lot over whelmed and increases anxiety in the class.
textbooks weren't ordered in time for the lessons – this was due to a failure from Amazon losing the delivery, we now just store them on site.

If you don't understand questions, don't expect to get a worthy explanation, so we have found this to be common with some learners not wanting to ask questions in front of the class, we are working on something call askElec, Elecs own ai assistant to help students when they don’t want to ask questions in front of the class.

If you have taken the time to read this review, we want to say thank you, as a good will gesture quote – Gemma10 when booking your course to get 10% off your 18th edition.

Reply from ELEC TRAINING

May 19, 2025

Thank you for the fantastic review! We’re so pleased to hear you had a great experience with our team. We will be sure to pass your kind words on to Chris, who’ll be thrilled to know she made a difference. At Elec Training, we aim to make the first steps into the electrical trade as clear and welcoming as possible.

Reply from ELEC TRAINING

May 13, 2025

Thank you for taking the time to share your experience. We are delighted to hear that you secured multiple job offers after beginning your NVQ Level 3 portfolio. Josh and the entire team are committed to supporting our learners, and your feedback is greatly appreciated.

Reply from ELEC TRAINING

May 7, 2025

Thanks, we really appreciate the kind words! Great to hear our team made a strong impression. If you're serious about becoming an electrician, we’re proud to be one of the go-to training providers here in the West Midlands. Wishing you all the best on your journey.

Reply from ELEC TRAINING

Apr 9, 2025

Thank you for such a thorough and honest review — it really means a lot to the team here at Elec Training. We’re incredibly proud to hear you progressed from having no prior experience to landing a £50K role as an electrical engineer — a huge achievement and well deserved.

It’s great to know the Level 2 Diploma in Electrical Installations (C&G 2365-02) delivered both in terms of teaching and hands-on learning. We’ll make sure Wayne, Malcolm, and Laethian see your kind words — they’re committed to giving every learner the support they need to succeed. Huge credit to Josh as well for his continued aftercare and interview support, which you clearly made the most of.

We really value your feedback about the facilities and course structure — it’s helpful and appreciated. We’re always working to improve both campuses, and your points will be taken seriously. Thanks again for sharing your experience so openly and for recommending Elec Training to others looking to start a career in the trade.

Reply from ELEC TRAINING

Apr 7, 2025

Thanks so much, Lee — this is a brilliant review and we’re genuinely chuffed to read it. Laethian and Steve will be buzzing to hear your feedback — they both go the extra mile to make sure learners feel confident, supported, and ready to get hands-on. It’s great to know you’re feeling site-ready after just four weeks of domestic installation training. We’d love to welcome you back for your Level 3 when the time’s right — you’ll be in great hands again at Elec Training.

Reply from ELEC TRAINING

Apr 6, 2025

Thank you, Ed—and huge congratulations on completing your Level 2! It’s brilliant to hear the support from Leathian, Malcolm, and Josh made such a difference. We’re especially glad you felt looked after both in the classroom and on the career side—that’s exactly what we aim for at Elec Training. Wishing you all the best as you take the next step into electrical work. You’re off to a great start!

Reply from ELEC TRAINING

Apr 6, 2025

Thank you so much, Carole — it’s brilliant to hear that your candidate had such a positive experience with us. We’re really proud to support learners from all backgrounds, including those transitioning from the Performing Arts, Military, or Sports. Huge credit to Josh for the aftercare and job placement support — he’ll be chuffed to hear your feedback. We truly appreciate your trust in referring candidates to Elec Training and look forward to working together again!

Reply from ELEC TRAINING

Apr 6, 2025

Thank you, Scott — we’re so glad we could deliver on our promise and help you secure a role that supports your NVQ journey. It’s always great to see learners bounce back after a setback and take steps toward becoming fully qualified. Big credit to Josh for making the transition smooth — he’s dedicated to getting learners into the right roles. Thanks again for the recommendation, and we wish you all the best as you complete your NVQ!

Reply from ELEC TRAINING

Apr 6, 2025

Thank you, Joshua — and a big well done for stepping into a new career after your military service. We’re proud to support learners from the forces, and it’s brilliant to hear that the 2365 Level 2 course helped you build on your existing skills. Laethian and Josh will be buzzing to read your feedback — especially the job challenge! We’re looking forward to welcoming you back for Level 3 soon. You’re off to a great start in the electrical industry.