Had breast reduction surgery yesterday, every single nurse, anaesthetist and the surgeon were amazing. Very friendly and calming when I was feeling a little anxious. Once I came round and was back i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Electiva is a leading healthcare group dedicated to providing top-quality medical care to our patients. With a team of highly skilled doctors, nurses, and support staff, we are committed to improving the health and well-being of our community. At Electiva, we offer a wide range of medical services, including plastics, general surgery, bariatrics, gynaecology and much more. Our state-of-the-art facilities are equipped with the latest medical technology and equipment, ensuring that our patients receive the most advanced and effective treatments available
132 Manchester Road, OL11 4JQ, Rochdale, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr Richardson was extremely helpful and honest with me regarding the procedure, helped to manage my expectations and I felt in extremely safe hands. However it was Juliet (HCA) who was the shining star for me, from the pre-op appointments, to the emails before and after the procedure, to also be that reassuring and comforting face on the day of my surgery. I was extremely grateful she was there for me. Juliets customer service, clinical knowledge and skill were amazing and is a huge credit to the company.

Reply from Electiva
Excellent service, lovely environment and great staff. All nursing staff were so attentive and caring, very accommodating, very pleased!

Reply from Electiva
Since the moment I arrived I was made to feel comfortable, looked after and put at ease by all staff at the hospital. This all made my experience easy and relaxed, which I am very grateful. I would 100% recommend coming here.

Reply from Electiva
Excellent service as always but an excellent team

Reply from Electiva
The theatre staff helped keep me calm as they prepared for the operation. They explained what they were doing as they were doing it, which helped.
The nursing staff were also amazing. They looked after me 100%. They talk to you and have a laugh with you whilst in their care, helping you feel at ease while you're adjusting and recovering.

Reply from Electiva
Staff were very caring. Surgeon were approachable and had time to talk. Nurses were available whenever I needed anything. Everything sorted for when I went home, medication etc.
Felt well looked after.

Reply from Electiva
Went for a breast uplift and implant. I cannot praise the staff encough was really nervous as never had an anaesthetic before. They were amazing. Mark gorman did my surgery he explained everything and did such an amazing job. I lone my new boobs thank you so much

Reply from Electiva
Excellent service from the moment I arrived for surgery, lovely nurse Lyn was wonderful and looked after me so well and kept me informed of everything until it was home time, all the staff and surgeon Lopa Patel was totally amazing and would definitely recommend this hospital.

Reply from Electiva
Absolutely marvelous experience. Fabulous care from entrance to exit. Staff are amazing. Top class surgeons
Highly recommend

Reply from Electiva
All the staff was very nice, helpful and professional

Reply from Electiva
Was recommended day surgery at Burcot Hall Hospital by Modality Healthcare. I arrived for admission and was promptly taken to the ward. I received attentive care throughout the day. Private room for my recovery was a sweet experience in itself. Time will tell if my operation was a complete success but will look forward to recommending Electiva hospitals in the future. Thank you.

Reply from Electiva
Amazing, from start to finish. Honestly the best team ever. I had Jo, Karen, Emma and Lynne. I came in on my own, I never felt alone once. The girls were amazing, couldn’t have done more. I felt relaxed and comfortable. When I came out of surgery I had nothing but the best care, I was made comfortable and brought pain medicine to make me feel better. Such a good experience. Couldn’t be more grateful to you all.

Reply from Electiva
I attended the hospital under Mr Murphy.
From arriving to leaving the hospital I found all staff professional & friendly. Couldn’t do enough for you.

Reply from Electiva
Very nice place very welcoming and comforting with nice staff

Reply from Electiva
I had a fantastic experience using Burcott hall hospital (the transform group). I had a great team of experienced nurses who were so quick to help me with anything and look after me following my breast augmentation. From start to finish my time spent here was second to none, the hospital was spotlessly clean and organised. I was constantly reassured by everyone from reception staff, my surgeon and nurses about my procedure and aftercare. I couldn’t recommend having any surgery here enough. Thank you Burcott Hall, Bromsgrove.

Reply from Electiva
The care given at this hospital is impeccable! My experience has been amazing and nothing is too much trouble and very very attentive. Very clean and just all round amazing. I was looked after by a few nurses but one nurse named irma she was a angel, she really has the best bed side manner and is an absolute credit to the company. Highly recommended.

Reply from Electiva
The staff is absolutely amazing especially Kat, the facilities are very nice. There is a cafe on site with lovely drinks and sliced cakes. 10/10 would go again if needing surgery again

Reply from Electiva
I was looked after by caring friendly staff especially Jo, June and Karen, nothing was too much trouble. From the minute I arrived to the minute I left the care was amazing, everywhere was clean and the doctors and nurses were friendly and approachable, I would definitely come here again.

Reply from Electiva
Amazing care from the nurses on the day from beginning to end nothing was to much for them, very attentive, kind and helpful.

Reply from Electiva
All staff very professional friendly and super helpful for any queries. Surgery on time and completed to high standard. Now to wait for follow up appointments to ensure all is ok with procedure

Reply from Electiva
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.