My Electra cooker is only six months old. Requested an engineer visit in January when it was only weeks old. Food was left unfinished at top but charred underneath.Booked a gas engineer to look at it... See more
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Electra were the only company making 1/2 and 1/2 fridge freezer fitting my kitchen. Was pleased with the small size but utilised all the available space. 3 years and 3 months later the motor started... See more
AVOID AVOID AVOID We had our washer dryer less than a year and it burst into flames 2 weeks ago whilst our baby was sleeping upstairs. Lucky my wife was awake and smelled the smoke. Fi... See more
We bought an Electra WA1449CT1W_WH washing machine in November 2025. Having previously owned a similar model for over five trouble free years, the spin cycle eventually became noisy, so time for a rep... See more
Company details
Written by the company
We help you minimise risk, improve worker safety and achieve regulatory compliance.
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United Kingdom
- electragroup.co.uk
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Brilliant Company and Friendly Service
Brilliant company and friendly service. I would highly recommend them and they will be my first choice for any future electrical jobs that I have. Honestly the best PAT testing service I've ever come across.
professional and well organised providing a high level of service
We have used this company every year for around ten years now, and we really wouldn't use anybody else. They are professional, well organised and always provide a high level of service. We are a care home for people living with dementia and the engineer not only took on our high level of safety measures but was always polite and courteous to all those living here. Thank you!
Brilliant every year!
We have used Electra Group for many years now and we will continue to do so in the future. They are always extremely professional, accomodating and polite. Ashley managed to test the appliances quickly and nothing was too much trouble. Thank you Electra Group!
These will be my first choice from now on.
Highly recommended, they changed their schedule to accommodate my times and turned up on time. Really professional and polite.

Reply from Electra Group Limited
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