Excellent response in helping with faulty goods. Gives me upmost confidence in buying again
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I needed downlighting for the kitchen and after speaking to the excellent customer services it was advised I needed converter plates as the holes were larger. Once ordered everything arrived the nex... See more
After shopping around for the LEDs I was looking for, Electrical Supermarket came up the cheapest. I was very pleasantly surprised when my order was delivered the next day. The delivery driver was als... See more
From my first look on-line, to ordering first one (to try) and then 14 light fittings, followed by returning 2 (not needed) and having a refund, we have had nothing but great service. Would we use t... See more
Company details
Written by the company
ES Lighting, we are your reliable online lighting wholesaler, bringing trusted manufacturing brands directly to you at a price that suits. A supplier for all your lighting needs, and as a family-owned business we go out of our way to deliver an exceptional customer experience, each and every time. With price and service at the heart of all that we do, we always go the extra mile to give our loyal customer base the very best service at competitive prices to suit your budget. Our extensive range of lighting items includes residential, decorative, commercial lighting, for both indoor and outdoor applications. We are continually adding to our product ranges to offer our trade and non-trade customers the very best choice.
Contact info
Outstanding service
From my first look on-line, to ordering first one (to try) and then 14 light fittings, followed by returning 2 (not needed) and having a refund, we have had nothing but great service. Would we use them again? Definitely. Would we recommend them to others? Definitely.
Update you search engine.
The website search engine didn't recognise the KSR code for the product but having been told by KSR wholesalers that you had stock I persisted to scroll through and found the product but for that would have given 5 stars. Prompt delivery.
Great service
Great service. They phoned me after I made the online order to check I'd ordered the right part and it arrived the next day!
Great service
Excellent service
Very good service
Very good service, ordered 2 light fittings which were out of stock.Was kept informed when they would be available for delivery & was delivered when promised.Nice to find a company that values its customers!!
Exemplary!!!
What can I say !
The service provided by Electricalsupermarket was exemplary.
I placed my online order and later that same day I received curtesy phone call from them. This was just to confirm that my order has been received and was being processed. They also explained precisely when my item would next be in stock (only a couple of days) and assured me my items would be with me within 7 days.
A few days later I received yet another curtesy call to apologise for the delay, and that the item would be dispatched soon.
I received the item as promised within the week.
Excellent customer service and excellent quality product.
A truly reassuringly, pleasant purchasing experience. THANKYOU.

Reply from ES Lighting
Complete Perfect Order
Complete order, great communication and arrived earlier than I thought. Perfect. 👍
First rate service and price.
Excellent communication and delivery…
Excellent communication and delivery within time frame.
Prompt delivery and helpful staff…
Prompt delivery and helpful staff checking in with me on the products ordered
Excellent service
Excellent service, good communication and competitive pricing. Simple transaction
Excellent service
Really pleased with the products and service and will definitely be using again.
Really pleased with the service
Really pleased with the service, delivery times and pricing. Will use in the future.

Reply from ES Lighting
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