ES Lighting Reviews 134

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent response in helping with faulty goods. Gives me upmost confidence in buying again

Rated 5 out of 5 stars

I needed downlighting for the kitchen and after speaking to the excellent customer services it was advised I needed converter plates as the holes were larger. Once ordered everything arrived the nex... See more

Rated 5 out of 5 stars

After shopping around for the LEDs I was looking for, Electrical Supermarket came up the cheapest. I was very pleasantly surprised when my order was delivered the next day. The delivery driver was als... See more

Rated 5 out of 5 stars

From my first look on-line, to ordering first one (to try) and then 14 light fittings, followed by returning 2 (not needed) and having a refund, we have had nothing but great service. Would we use t... See more

Company details

  1. Lighting Shop

Written by the company

ES Lighting, we are your reliable online lighting wholesaler, bringing trusted manufacturing brands directly to you at a price that suits. A supplier for all your lighting needs, and as a family-owned business we go out of our way to deliver an exceptional customer experience, each and every time. With price and service at the heart of all that we do, we always go the extra mile to give our loyal customer base the very best service at competitive prices to suit your budget. Our extensive range of lighting items includes residential, decorative, commercial lighting, for both indoor and outdoor applications. We are continually adding to our product ranges to offer our trade and non-trade customers the very best choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

From my first look on-line, to ordering first one (to try) and then 14 light fittings, followed by returning 2 (not needed) and having a refund, we have had nothing but great service. Would we use them again? Definitely. Would we recommend them to others? Definitely.

17 November 2021
Unprompted review
Rated 4 out of 5 stars

Update you search engine.

The website search engine didn't recognise the KSR code for the product but having been told by KSR wholesalers that you had stock I persisted to scroll through and found the product but for that would have given 5 stars. Prompt delivery.

25 July 2021
Rated 5 out of 5 stars

Very good service

Very good service, ordered 2 light fittings which were out of stock.Was kept informed when they would be available for delivery & was delivered when promised.Nice to find a company that values its customers!!

15 March 2021
Rated 5 out of 5 stars

Exemplary!!!

What can I say !
The service provided by Electricalsupermarket was exemplary.
I placed my online order and later that same day I received curtesy phone call from them. This was just to confirm that my order has been received and was being processed. They also explained precisely when my item would next be in stock (only a couple of days) and assured me my items would be with me within 7 days.

A few days later I received yet another curtesy call to apologise for the delay, and that the item would be dispatched soon.

I received the item as promised within the week.

Excellent customer service and excellent quality product.

A truly reassuringly, pleasant purchasing experience. THANKYOU.

5 March 2021
ES Lighting logo

Reply from ES Lighting

Hi Paul,

So pleased that you're happy with the service we provided.
Thank you for take the time to leave this review, very much appreciated.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look