Electrical Waste Recycling Group Ltd  Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Municipal administration office

Information provided by various external sources

Electrical Waste Recycling Group Ltd provide the most responsive and environmentally sound recycling program for WEEE, lamps, batteries, flat panel displays (FPD’s), cathode ray tubes (CRT’s) and cooling products. As well as IT & secure asset disposal services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The facility left a remarkable…

The facility left a remarkable impression with its outstanding dedication and spirited approach! Emma and Sufri's enthusiasm was truly contagious, making the experience delightful. Watching the recycling process unfold before me was reassuring and comforting.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Well explained legals etc as well. Liam Oudnie was and is very helpful indeed. The cost is pretty good as well.
The only minor point would be that the collections tend to come whenever it suits them rather than when we have requested. the drivers are very pleasant however.

23 July 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for your generous feedback, we will be sure to pass your kind comments onto Liam. With regards to the collections, we have taken your constructive feedback on board and will relay this information back to our Logistics team to help us improve our service in the future.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

We have been using Electrical Waste…

We have been using Electrical Waste Recycling Group for a few years now. The service I have received from them has always excellent. From the sales team to the collection operatives has always been outstanding. Would have no hesitations in recommending them to anyone. Thank you.

3 June 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for your lovely feedback which we will be sure to pass on to our sales team and operatives. We look forward to continually working with you in the future.

Many thanks,
Electrical Waste Recycling

Rated 4 out of 5 stars

I'm very satified with an effort EWRG…

I'm very satified with an effort EWRG team is putting in to their work. They're really customer focus, if there is an issue they immediately picking up and solve it. However, I had to be disappointed several times because their driver's did not arrive at the agreed time and sometimes we had to wait for another week. But I think they're learning quickly from their mistakes and does everything to keep customer happy!

30 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for taking the time to leave feedback. We can only apologise if you have had a disappointing experience with our transport, we endeavour to achieve 100% client satisfaction and your constructive feedback will help us to improve our service.

Many thanks,
Electrical Waste Recycling

Rated 4 out of 5 stars

EWRG provide a helpful service with the…

EWRG provide a helpful service with the staff being approachable, knowledgeable and friendly, from when I raise an initial request to the end process. If EWRG spot an issue with my request they will contact me to advise and assist in rectifying the problem.
The only bug bear I have is the timescale frame from when they receive the request, which is a 6 day turnaround, 9/10 this doesn't fit in with ISS SLA's

28 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for your kind feedback which we will be sure to pass on to our team. With regards to the SLA's, we operate on a 6 working day lead time for all clients. We are however striving every day to improve on these timescales to fit in with individual customer requirements.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

I have been dealing with EWRG for over…

I have been dealing with EWRG for over a year now, particularly
Liam Oudie, I have always had exceptional customer service and he never fails to help out and provide speedy responses.

28 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for taking the time to leave feedback, we will be sure to pass your kind comments onto Liam.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Brilliant company, they make life easy!

Rachel is extremely helpful and friendly and makes my life easy when organising disposal of WEEE from our site.
Highly recommend EWRG!

20 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for leaving your kind feedback. It's great to know that you're pleased with ours and Rachel's service.

Many Thanks
Electrical Waste Recycling

Rated 5 out of 5 stars

Fantastic facility

Fantastic facility, excellent focus and passion in what they do! Emma and Sufri are a delight and their enthusiasm was infectious. It was also a comfort to see everything being recycled, right before my very eyes.

17 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for your generous feedback and we are delighted you enjoyed your visit to our Huddersfield Recycling Plant. We will be sure to pass your kind comments onto Emma & Sufri.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

My go to company for all WEEE waste

My go to company for all WEEE waste, our account manager David is superb and always happy to help with solutions. To top that great prices too

17 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Hi Emma, thank you for leaving your positive feedback. It's great to know that you're pleased with ours and David's service.

Many Thanks
Electrical Waste Recycling

Rated 5 out of 5 stars

Very good experience

13 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for your feedback and we are pleased you enjoyed your visit to our Huddersfield Recycling Plant.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Excellent facility and staff

10 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for your great feedback which we will be sure to pass on to our staff and operatives.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

EWRG have been our outlet for hazardous…

EWRG have been our outlet for hazardous waste for a number of years and I would not hesitate to recommend them.

9 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for your positive feedback and recommendation, we look forward to working with you in the future.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Always helpful

Always helpful
Always accurate
Always on time

8 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thank you for your great feedback, it is really appreciated!

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

EWRG are fast, flexible and engaging.

EWRG are fast, flexible and engaging.
i have had the pleasure to work with them for the past two years and their service and commitment to recycling are exceptional.
Keep up the good work

8 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Hi Alex, thanks for your kind feedback, we look forward to continuing working with you in the future.

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Excellent

I have used Electrical Waste Recycling Group on a number of occasions and they never fail to respond quickly to enquiries and provide an excellent service. Highly recommend this company to anyone who may need an electrical waste collection.

7 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for leaving your great feedback and for the personal recommendation!

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Very efficient and fast response to…

Very efficient and fast response to queries. Happy to help fit bookings in to recycle the WEEE waste that we collect. Couldn't ask for a better Supplier.

7 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Thanks for leaving this positive feedback, Mark, it is really appreciated!

Many thanks,
Electrical Waste Recycling

Rated 5 out of 5 stars

Excellent Service Again

We recently procured the services of EWRG to complete a number of collections on behalf of a key client. The service was excellent as always and once again was completed compliantly with appropriate certification provided. In particular the client liked the way in which the materials (batteries and other data items) had to be containerised to ensure a safe collection from a busy head office location.

7 May 2019
Unprompted review
Electrical Waste Recycling Group Ltd  logo

Reply from Electrical Waste Recycling Group Ltd

Hi Liam, it's great to hear that you're pleased with the service levels that we provide. Your feedback is greatly appreciated!

Many thanks,
Electrical Waste Recycling

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