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The Electric Car Scheme Reviews 

1,215
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff, professional attitude, and clear communication maintained throughout the entire ordering process. Many people note that the digital platform is very easy to use and advisors consistently provide exceptional support during vehicle selection. However, some customers also noted significant challenges regarding unexpected delays with vehicle delivery times. Reviewers mentioned that waiting periods were extended well beyond the original estimates provided at the beginning of the transaction. A few consumers experienced administrative frustrations and extended delivery dates when trying to complete their agreements.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer_service, noting seamless setups and consistent... See more

Service

Clients share positive opinions on service, describing it as quick, easy, and efficient. Consumers... See more

User experience

People report positive experiences with user_experience, describing the overall process as smooth,... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that the process is generally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlie (Elliott) from the electric car scheme has made my experience blissful from start to finish. He consistently kept me up to speed with everything happening behind the scenes, answered all my qu... See more

Company replied

Rated 5 out of 5 stars

Adam Constantinides has been really helpful throughout the process so far. Can communicate both by email and phone to go through the order details and has been fairly responsive. Helped with getting t... See more

Company replied

Rated 5 out of 5 stars

The agent I dealt with “Chelsea” was excellent from start to finish. Originally reaching out a year ago before I was ready to make the move to electric and then through regular check ins. Once ready s... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd car I have had through Electric Car Scheme and they have always been extremely helpful. As some people know confirming delivery dates on cars can sometimes be challenging depending on... See more

Company replied


Company details

  1. #2 of 4 best companies in Electric Motor Shop
  2. #10 of 15 best companies in Auto broker
  3. #1 of 3 best companies in Environmental organization
  4. #15 of 37 best companies in Leasing service

About The Electric Car Scheme

Written by the company

The Electric Car Scheme helps people switch to electric cars. We set up salary sacrifice schemes for UK businesses. They can then offer their employees access electric cars in the cheapest way possible. Employees can save 20-50% on any electric car through salary sacrifice. The employer provides the car, and the employee sacrifices their salary in return. This enables employees to pay out of their salary before tax.

The UK government is supporting the switch to electric by providing these tax incentives. The Electric Car Scheme makes it hassle-free, risk-free, and cost-free for businesses to pass on these savings to their employees.

In short, we do for electric cars what the ‘Cycle to Work Scheme’ did for bicycles.

We believe that every person wants to make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.

Salary sacrifice for electric cars

Written by the company

Save 20-50% on any electric car through salary sacrifice
Salary sacrifice saves 20-50% on the cost of any electric car by paying from salary before tax. The Electric Car Scheme makes it a no-brainer for employers with first-rate risk protection, best prices available, and will manage the scheme at no cost. Join our 5 star salary sacrifice scheme to help your team on their journey to Net Zero.
Driving down CO2 Emissions
At The Electric Car Scheme, we understand that every person can make a significant impact to lower carbon emissions. Switching to an electric car is the biggest step you can take as an individual to reduce your carbon footprint.
Unlocking government tax savings
The government's tax incentives for electric cars promote sustainable choices. But they are complex and difficult to access. At The Electric Car Scheme, we make it simple to access the government tax incentives for our Net Zero transition.
The obvious choice
We believe sustainable choices should be obvious and affordable. That means no trade-offs. When the choice is better for your wallet and better for the environment – it’s a no brainer. We enable everyone to make the choice to accelerate the transition to net zero.

Contact info

Salary Sacrifice for Electric Cars

Save 20–50% on any electric car with The Electric Car Scheme

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,215)

436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alex was a gent

Alex was a gent, nice straight forward service and was very well looked after.

Would highly recommend.

14 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Benjamin,

Thank you for taking the time to leave a review.

We're so pleased to hear that the information and support provided by Henry and the team helped make the process easy to understand. We know that there can be a lot to consider when exploring an EV salary sacrifice scheme, so ensuring our customers feel informed and confident is always a top priority.

We'll be sure to share your kind comments with Henry, who will be delighted to know he made such a positive impression.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 1 out of 5 stars

Absolute shambles

Absolute shambles. Terrible communication. Cars delivery dates that keep extending. One of the worst companies I’ve had the misfortune to have deal with.

22 July 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Paul,

We've dropped the ball here and I am very sorry this has happened.

Although your order is affected by a manufacturing and dealership issue we should have asked you how frequently you wanted updates so you didn't need to chase us. I can appreciate the frustration this experience has caused and will feedback to my colleagues.

I appreciate you taking my call, I will do all I can to help turn this experience around for you.

Best Wishes,

Sara @ The Electric Car Scheme

Rated 5 out of 5 stars

Great support

Information provided was great, and the multiple calls to discuss the program was very helpful.
Henry and the team were great and outlined the info as much as possible.

19 June 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi David,

Thank you for your wonderful review.

We're delighted to hear that you found the information provided clear and helpful throughout the process. We know that understanding all the details of an EV salary sacrifice scheme is important, so it's great to hear that the discussions with Henry and the team gave you the confidence and clarity you needed.

Taking the time to talk through the scheme, answer questions and ensure customers feel fully informed is something we pride ourselves on, and we're pleased that this made such a positive impact on your experience.

We'll be sure to pass your kind feedback on to Henry and the wider team. Thank you for choosing The Electric Car Scheme, and we hope you're enjoying your new vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

A seamless process from start to…

A seamless process from start to finish, great communications from my customer service rep, Alex Antoni who helped guide me through the process. Great advice on car selection and I was kept informed throughout the process, including a follow up call to check everything went smoothly with the delivery.

16 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Robin,

Thank you for your fantastic review.

We're delighted to hear that your journey with The Electric Car Scheme was seamless from start to finish. Making the process straightforward and keeping customers informed every step of the way is exactly the experience we strive to deliver.

It's wonderful to hear that Alex provided helpful guidance throughout, from advising on vehicle selection to keeping you updated as your order progressed. Choosing the right car is an important decision, and we're pleased that Alex was able to support you in finding the best option for your needs.

We're also glad that the follow-up after delivery was appreciated. Taking the time to check that everything has gone smoothly is an important part of the service we aim to provide and reflects our commitment to supporting customers beyond simply handing over the keys.

We'll be sure to pass your kind feedback on to Alex – he'll be delighted to hear it.

Thank you for choosing The Electric Car Scheme, and we hope you're thoroughly enjoying your new EV.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Henry made it so easy for me would…

Henry made it so easy for me would recommend

21 July 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Robert,

Thank you for your review.

We're delighted to hear that Henry made the process so easy for you. Providing straightforward, helpful support is exactly what we strive for, so it's wonderful to know that Henry helped make your experience a positive one.

We really appreciate your recommendation and your kind feedback. We'll be sure to pass your comments on to Henry.

Thank you for choosing The Electric Car Scheme, and we hope you're enjoying your new vehicle.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

From start to finish



From start to finish, my experience with the Electric Car Scheme has been fantastic. The team kept me informed every step of the way and provided excellent communication throughout the entire process.

We did encounter a small hiccup, but it was due to the manufacturer and was in no way the fault of the Electric Car Scheme. Louis and Tara were outstanding—they kept me updated regularly, answered all my questions, and even called after the car was delivered to make sure everything had gone smoothly.

I would highly recommend the Electric Car Scheme to anyone considering a new electric vehicle. If you're lucky enough to have Louis and Tara looking after you, you'll be in great hands.

Thanks again, everyone! I'll definitely be back in a few years when it's time for my next car.

16 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Andrew,

Thank you for such a wonderful and detailed review.

We're absolutely delighted to hear that your experience with The Electric Car Scheme was fantastic from start to finish. Providing clear communication and keeping our customers informed throughout their journey is something we pride ourselves on, so it's great to know that this stood out during your experience.

While we're sorry there was a small hiccup along the way, we really appreciate your understanding that it was outside of our control. What matters most is how those situations are handled, and we're thrilled to hear that Louis and Tara kept you fully updated, answered your questions promptly, and continued to support you right through to delivery and beyond.

We'll be sure to share your kind words with both Louis and Tara – they'll be delighted to hear how much their support was appreciated.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Good service

Adam Constantinides has been really helpful throughout the process so far. Can communicate both by email and phone to go through the order details and has been fairly responsive. Helped with getting the exact spec of car that I wanted which I'm really pleased with. Considering getting a second car through the scheme for my fiancé as well.

29 July 2025
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Rob,

Thank you for your fantastic review.

We're delighted to hear that Adam has been so helpful throughout your journey so far. Finding the exact vehicle specification you want can make all the difference, so it's great to know that Adam took the time to understand your requirements and help secure the perfect car for you.

We're also pleased that you found his communication responsive and flexible, whether by phone or email. Providing clear, accessible support throughout the ordering process is something we place great importance on.

We'll be sure to pass your kind feedback on to Adam, who will be delighted to hear it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Great service from The Electric Car…

Great service from The Electric Car Scheme. The advisor I was dealing with, Chris Dalton, was very patient and happy to assist me with any queries.

15 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Neil,

Thank you for your 5* review!

We're delighted to hear that you received great service from The Electric Car Scheme and that Chris provided such helpful support throughout your journey. Taking the time to answer questions and ensure customers feel confident in their decisions is something we value highly, so it's wonderful to know that Chris's patience and willingness to assist made a positive difference to your experience.

We'll be sure to pass your feedback on to Chris – he'll be delighted to hear it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Quick Easy and very helpful

Quick Easy and very helpful

7 November 2025
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Martin,

Thank you for your review!

We're delighted to hear that you found the process quick, easy and helpful. Making the journey to an electric vehicle as simple and hassle-free as possible is exactly what we aim to achieve, so it's wonderful to know that was your experience.

We appreciate you taking the time to share your feedback and thank you for choosing The Electric Car Scheme.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Chris & Yasmin were fantastic

Chris & Yasmin were fantastic. From the start Chris was helpful giving lots of information and happy to quote for all of the cars sent. Once we had finally made a decision, he reserved our chosen car and talked through the paperwork. Once that was signed and ordered, Yasmin took over with regular updates and replied promptly when emailed. Both reached out after delivery to check everything had gone smoothly. Highly recommend.

15 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi David,

Thank you for your wonderful review!

We're delighted to hear that both Chris and Yasmin helped make your journey such a positive one. Finding the right car can take time, so it's great to know that Chris was happy to provide information, explore different options with you, and support you throughout the decision-making process without any pressure.

We're also pleased that Yasmin kept everything running smoothly once your order was placed, providing regular updates and responding promptly whenever you had questions. Keeping our customers informed and supported throughout the delivery process is something we take great pride in.

It's especially rewarding to hear that both Chris and Yasmin took the time to check in after delivery. We believe great service doesn't stop once the car arrives, and we're glad that extra level of care made a difference.

Thank you for your recommendation and for choosing The Electric Car Scheme. We'll be sure to pass your kind words on to Chris and Yasmin.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Highly recommend introducing to your business

We brought in the electric car scheme for our business to give our employees an additional benefit, and as a B Corp, it was something that we wanted to support the progression of our employees towards electric vehicles.

I have to say the team at the electric car scheme has been absolutely amazing, from Chris to Mehdi to the team answering the phone when we had questions. It's been a really fantastic experience. We would highly recommend them, and I would suggest any organization this is really worthwhile bringing in. It's exciting to see solar panels and heat pumps being added and what the shape of that will be going forwards.

I think it really aligns with any company that's focused on sustainable initiatives that provide an added benefit and essentially at zero cost within the business, so highly recommend

17 July 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Rob,

Thank you for such a thoughtful and detailed review.

We're delighted to hear that introducing The Electric Car Scheme has been such a positive experience for both your business and your employees. It's particularly rewarding to work with organisations that are committed to sustainability and supporting their teams with meaningful benefits, so it's wonderful to know that the scheme aligns so well with your values as a B Corp.

We're thrilled that Chris, Mehdi and the wider team were able to provide the support and guidance you needed throughout the process. Delivering a great experience for employers and employees alike is incredibly important to us, and your feedback is a fantastic reflection of that.

It's also great to hear your enthusiasm for the wider sustainability journey. As we continue to expand our offering with initiatives such as home energy solutions, we're excited about helping even more people make environmentally conscious choices that deliver real value.

Thank you for your recommendation and for placing your trust in us. Feedback like yours reinforces why we're so passionate about what we do, and we're proud to be supporting forward-thinking organisations such as yours.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Excellent service

I had a fantastic experience with the Electric car Scheme. Their team, specially Alex Antoni was incredibly helpful, knowledgeable, and guided me through every step of the process. Transitioning to an electric vehicle completely stress-free. Highly Recommended to anyone looking to switch to an EV!
The entire process was smooth and straightforward. The delivery service was highly professional, and my car arrived exactly at the expected time slot, the communication throughout was excellent.

15 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Herlindina,

Thank you for your fantastic review!

We're delighted to hear that you had such a positive experience with The Electric Car Scheme. Making the transition to an EV as simple and stress-free as possible is exactly what we aim for, so it's wonderful to know that Alex's knowledge, guidance and support helped you feel confident throughout the entire journey.

We're also pleased to hear that the process felt smooth from start to finish and that the communication met your expectations every step of the way. From choosing the right vehicle to arranging delivery, we know how important it is to keep customers informed and supported.

It's especially great to hear that your car arrived exactly as scheduled and that the delivery experience was professional and seamless. Those final details can make a big difference, and we're thrilled everything went according to plan.

We'll be sure to pass your kind words on to Alex, who will be delighted to know he made such a positive impact on your experience.

Thank you for your recommendation and for choosing The Electric Car Scheme. We hope you're loving your new EV!

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Marcus and the team were incredibly…

Marcus and the team were incredibly responsive, helpful and informative throughout. They clearly outlined all the critical information relating to the lease hire, and crucially, the website experience itself was effortless: user experience, the selection, pricing and specifications of each vehicle were clear and concise.

My used EC vehicle matched the specification exactly, including all three noted imperfections being accurately disclosed beforehand. It was delivered earlier than scheduled, with open communication throughout and a genuine follow-up on my feedback afterwards.
It was a privilege to work with them, and I'm truly grateful for such a smooth experience.

6 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Melissa,

Thank you for such a thoughtful and detailed review!

We're thrilled to hear that Marcus and the team provided the responsive, informative support needed to make your experience such a positive one. Transparency is incredibly important to us, particularly when it comes to explaining the details of a lease agreement, so it's great to know you felt well informed throughout the process.

We're also delighted that you found the website easy to use and that the vehicle information, pricing and specifications were presented clearly. We work hard to make the research and selection process as straightforward as possible, so feedback like this is hugely appreciated.

It's especially rewarding to hear that your used EV arrived exactly as described, with all noted imperfections accurately disclosed in advance. Building trust through honesty and clear communication is something we take great pride in, and we're pleased that this gave you confidence throughout the journey.

The fact that your vehicle arrived ahead of schedule and that you felt supported both during and after delivery makes your feedback even more meaningful. We'll be sure to share your kind words with Marcus and the wider team.

Thank you for choosing The Electric Car Scheme and for placing your trust in us. We hope you continue to enjoy your vehicle for many miles to come.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

great service

28 August 2025
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Jasona,

Thank you for your review!

We're delighted to hear that you received great service from our team.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

A no hassle process from start to…

A no hassle process from start to finish. Kept up to date with regular updates too.

26 June 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Mark,

Thank you for your review!

We're so pleased to hear that you found the process hassle-free from start to finish. Making the journey to an electric vehicle as smooth and straightforward as possible is exactly what we aim to achieve.

Thank you for choosing The Electric Car Scheme and for taking the time to share your feedback.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Would highly Reccomend

The experience was really good and easy to follow and the team was very helpful and responsive. Special mention to Henry who helped right the way though and even checked in after delivery

14 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Shaun,

Thank you for your wonderful review.

We're delighted to hear that you found the process straightforward and easy to follow, and that the team was helpful and responsive throughout your journey. Making the switch to an electric vehicle as simple and stress-free as possible is exactly what we strive for.

A special thank you for highlighting Henry's support. It's great to know that he guided you every step of the way and even took the time to check in after delivery to make sure everything was going smoothly. That level of care and follow-up is something we're very proud of.

We'll be sure to pass your kind words on to Henry – he'll be delighted to hear them.

Thank you for choosing The Electric Car Scheme, and we hope you're enjoying your new EV!

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

I have been dealing with Ben from the…

I have been dealing with Ben from the electric car scheme. My whole experience was excellent from start to finish. He was very knowledgeable and took time to explain all the car and how the scheme works.

3 July 2026
Unprompted review
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Jasbinder,

Thank you for your fantastic review!

We're delighted to hear that you had an excellent experience from start to finish. Making the EV salary sacrifice process easy to understand is something we place a huge emphasis on, so it's wonderful to know that Ben's knowledge and guidance helped you feel confident throughout your journey.

We'll be sure to pass your kind feedback on to him – he'll be delighted to hear it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Henry was very helpful

Henry was very helpful, and helped me drill down to the car I wanted. I was kept in the loop about all updates and changes.

16 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Rob,

Thank you for your 5* review!

We're delighted to hear that Henry was able to help you narrow down your options and find the right car for your needs. With so many vehicles available, having expert guidance can make all the difference, so it's great to know that Henry helped make the decision process easier.

We'll be sure to pass your kind feedback on to Henry – he'll be delighted to hear it.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Very good service

Very good service

13 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Mubashir,

Thank you for your review!

We're delighted to hear that you were pleased with the service you received.

We appreciate you taking the time to share your feedback and thank you for choosing The Electric Car Scheme.

Best wishes,
Sarah @ The Electric Car Scheme

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, couldn't be happier.

3 July 2026
The Electric Car Scheme logo

Reply from The Electric Car Scheme

Hi Kevin,

Thank you for your fantastic review.

We're delighted to hear that you received excellent service from start to finish and that you're so happy with your experience. Creating a smooth and enjoyable journey for our customers is what we strive for, so feedback like this is wonderful to receive.

Best wishes,
Sarah @ The Electric Car Scheme

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