The advice I received was exactly what any one could wish for. It was prompt, clear, concise, and delivered in clear, readily understood language. The change over benefits and arrangements were easi... See more
Company replied
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Review summary
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Had the pleasure of connecting my gas and electricity at my new home with Luke Svircic today. From start to finish, the process was professional and seamless, and Luke answered all my questions, which... See more
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We did the EW online compare for both gas & electricity. EW phoned us immediately and within about 45 minutes we had changed companies for electricity. Our gas remained with our current company except... See more
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I had queries about conditions other than price with two companies. Their websites didn't answer my questions nor did the email or phone numbers give a response. Your rep gave me the answers and I was... See more
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Company details
Written by the company
We help customers find a better electricity and gas plan. Based in Melbourne, Australia we compare residential, business and new connection energy plans from a panel of preferred suppliers. Our purpose is to offer you free, honest and independent advice on which plan best suits your needs, whether it be the cheapest deal, energy type, contract or no contract, we will find you the perfect plan. Then to top it all off once you're happy with our recommendation, we'll sort all the paperwork out for you and arrange the set up. Then all you have to do is wait for your next meter reading or move in date and your new supplier will take over the billing. The best thing is you don't pay a thing for our service, you have a 10 business day cooling off period if you're a little unsure, and if you're happy with the arrangement you'll be on your way to cheaper electricity and gas.
Contact info
Level 1, 850 Collins Street, 3008, Docklands, Australia
- 1300 359 779
- support@electricitywizard.com.au
- electricitywizard.com.au
Spend less on energy, without the hassle
4.5
Excellent
16k reviews
Asks customers to review
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Reply from Electricity Wizard
Thanks for your great feedback! We love reading reviews like this and delighted we could help you get sorted with your energy needs. Feel free to reach out again when your due another comparison!
I was told to be at the premises from…
I was told to be at the premises from 8am to 1pm. No one showed up or called.
2 February 2026
Seamless Gas and Electricity Connection
Had the pleasure of connecting my gas and electricity at my new home with Luke Svircic today. From start to finish, the process was professional and seamless, and Luke answered all my questions, which really put me at ease. Moving can be stressful, but Luke at Electricity Wizard made the whole process easy — one less headache.
2 February 2026
Unprompted review
Reply from Electricity Wizard
Thank you for your great review! Delighted you had a wonderful experience with Electricity Wizard and that all your questions were answered. It's great to know we could make your move easier!
Talking to people face is always best my experience the guy was pretty cool
The person on phone was helpful we will see how you company goes.
23 January 2026
Reply from Electricity Wizard
Thanks for your feedback! Delighted you found Electricity Wizard helpful. If there's anything we could have done to make this a 5 star review please let us know!
Reply from Electricity Wizard
Delighted you found our service friendly and professional at Electricity Wizard. Our aim is to make energy simple for you, so it's great to know you were happy with the service you received.
Good customer service
Good customer service, explain all the options and Michelle was very polite.
22 January 2026
Reply from Electricity Wizard
Thank you for rating electricity wizard 5 stars!
Reply from Electricity Wizard
Thanks for your feedback! Delighted you had a good experience with us. If there's anything we could have done to make this a 5 star review please let us know. Feel free to reach out again when you need us!
Reply from Electricity Wizard
Delighted you found Electricity Wizard helpful when it comes to your energy needs! Thanks again for your review
Reply from Electricity Wizard
Really appreciate you leaving a review! Happy to hear the service felt easy and friendly. It's great to know we've hit the mark for you!
Reply from Electricity Wizard
We’re glad you found the process quick and easy. That’s exactly how we like to help people at Electricity Wizard!
He was very kind and helpful I need to bring in the material and washing machine as well to bring it when
He was very kind and helpful
28 January 2026
Reply from Electricity Wizard
Thanks so much for your feedback! We’re really glad our team was kind and helpful and could make things a bit easier for you. That’s what we’re here for at Electricity Wizard!
Reply from Electricity Wizard
We really appreciate you taking the time to leave a review! Great to hear our team was helpful, polite and professional. Thanks for choosing Electricity Wizard!
That you can ask for a better deal
Good service. Having someone you could totally understand
21 January 2026
Reply from Electricity Wizard
Thanks for your great review! That’s exactly how we want the experience with Electricity Wizard to feel so its really nice to know we could help with your energy needs!
Being listened to by Cameron and…
Being listened to by Cameron and suggested the best deal
20 January 2026
Reply from Electricity Wizard
We pride ourselves on taking action for our customers and finding the plan that suits them, so we’re thrilled to hear Cameron listened to your needs and helped you find the best deal. Thanks so much for your feedback!
I am not with wizard
I am not with wizard
You did not get back to me
I am now with Origin electricity
Why are you even contacting me!
16 January 2026
Reply from Electricity Wizard
ㅤ
Reply from Electricity Wizard
We are delighted you said our team was helpful and took the time to explain everything clearly. That’s exactly what we aim for at Electricity Wizard, making energy simple and stress-free.
I also did quite a bit of research and…
I also did quite a bit of research and electricity wizard came up with the same result I got - just much quicker. Very helpful without being pushy.
16 January 2026
Reply from Electricity Wizard
We’re glad to hear Electricity Wizard backed up your research and saved you time. That’s exactly what we aim to do. Helping without the pressure is really important to us, so we appreciate you calling that out. Thanks again for choosing Electricity Wizard!
Reply from Electricity Wizard
Thanks for your 5 star review! Delighted you were happy with the service you received from Electricity Wizard!
Easy to use
Easy to use. Customer service agent was easy to understand, informative, assistive.
14 January 2026
Reply from Electricity Wizard
Thank you for your kind feedback! We’re glad to hear that you found Electricity Wizard easy to use and that our customer support team was helpful and informative when it came to your energy needs.
Reply from Electricity Wizard
Delighted you were happy with the customer service you received from Electricity Wizard! If there's any way we could have made this a 5 star review, please let us know!
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