I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more
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Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more
Company replied
I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more
First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more
Company replied
Company details
Written by the company
Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.
Contact info
38 Brooklands Park, SS15 6BE, Basildon, United Kingdom
- 07419907776
- info@electricscootersuk.com
- electricscootersuk.com
Fast Delivery but no Instructions
The delivery was very prompt, but there were no instructions as to how to fit it, so hence only 4 stars
Waste of time electric scooters UK.
Phoned this guys,voice mail told me to message on WhatsApp, ask for service on M4 pro scooter which they advertise £65+ parts,received message back saying they don't service scooters & they won't be, that was it. Message them back saying there website does advertise it, never heard back from them, Very Unprofessional & it seems they just can't be bothered, complete waste of time, i would stay well clear if your reading this.Now found a scooter service centre that actually answers the phone & is very helpful & Professional.
Item was Perfect arrived even before…
Item was Perfect arrived even before the date it was schdule to come
Excellent service and knowledge
Excellent service
ordered a couple of replacement parts…
ordered a couple of replacement parts for me e-scooter the items were delivered very quickly and are of excellent quality so very happy to use this company again.
Really Loverly people I spoke to and…
Really Loverly people I spoke to and really quick delivery.
Next day delivery.
Returning customer as they impressed me with my first order.
Ordered a 120mm brake disc. Was in stock when I needed it, sent out on day 1, delivered on day 2. Superb service. Highly recommended.
Thank you.
Great service and very fast delivery…
Great service and very fast delivery will defo buy from again
Cannot rate higher
Delivered when expected, good quality replacement charger supplied with a UK plug. 10/10
Problem free purchase
Fast delivery, item as advertised. Had no need to contact CS so no comment there but happy overall.
Fast shipping
The only reason the government wants to…
The only reason the government wants to ban them is because they aren't getting no money from them. but they class them as illegal but electric bikes that go faster than scooters aren't ??
Anyway i think there great easy to get around no need to sit on a bus or train ( with covid ).
get to your destination with no traffic and no hassle fold it up walk with it put it to the side a brilliant product...
if the government isn't earning it's illegal

Reply from Electric Scooters UK | ESUKcom
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