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electriQ Reviews 17,815

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. #17 of 22 best companies in Electronics manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18k reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, we ordered one from b&q that never arrived, called up appliance direct the guy on the phone talked us through the different sizes for our flat and it arrived the next day!! Would defo recommend

30 May 2026
Rated 3 out of 5 stars

Arctic45er evaporative cooler

Arctic45er evaporative cooler
Product is working great and easy to unpack and assemble however I paid for next day delivery it never arrived and the communication from the supplier and delivery company was extremely poor, the delivery company through tracking showed no telephone number for me which is untrue as it was given, I followed tracking and my item eventually was left on day of supposed delivery literally 5 minutes from my home at the overnight wharehouse it was showing on tracking it was there way before it was originally due to be delivered. It did not arrive until later the next day, very poor communication on both sides and no mention of refunding the cost of delivery. When it arrived in the battered and dusty box there was no apologies for late delivery probably wont use any of these companies again and will actively avoid the delivery company.

30 May 2026
Rated 5 out of 5 stars

Very useful as the tall freezer is…

Very useful as the tall freezer is better than chest freezer as easy reach what u are looking for than chest freezer cos the food at the bottom cause bother to reach a forgotten about the old foods left too long.

30 May 2026
Rated 5 out of 5 stars

The Ultimate Cooling Machine

Absolutely brilliant! I got this 12000 BTU AC for my bedroom which is quite small with no expectation of it actually cooling down the room due to past bad experiences with water coolers etc but I have very minimal complaints about this unit. It performs extremely well and will cool down most small-mid sized rooms within around 30 mins to an hour, genuinely feels like you’re sitting in the freezer. The only potential issue I can see is the sound of the unit being awkwardly loud at times but in my opinion the tradeoff between the sound and the cooling is totally justified, after all it is just a portable ac unit at the end of the day which costed around £400. Overall Highly Recommend. For reference, I paid for faster delivery on Tuesday night and it arrived on Thursday afternoon.

30 May 2026
Rated 1 out of 5 stars

Still has not been delivered

Still has not been delivered. Had message will be Thursday not Wednesday fair enough I thought. Message Wednesday will be delivered between 7 and 9 Thursday, got out of bed 6.15 ,got message delayed in warehouse at 9.10. Thought i would get it Friday same again. Now it's getting delivered Monday, I'm not holding my breath. Terrible delivery service

30 May 2026
Rated 5 out of 5 stars

Great service

I've been using my little air purifier for three years now, getting the replacement filters from Appliances Direct. I'm pleased with the appliance and with the continued availability of spares. Prices and service are good.

29 May 2026

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