Electronic Express - Hermitage Reviews 48

TrustScore 3.5 out of 5

3.6

5108 Old Hickory Blvd, 37076-2568 Hermitage, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

After driving 70 miles to pick up the TV at your Hermitage store, my positive customer satisfaction is thanks to Brody at your Hermitage store. I walked in, he greeted me at the door, answered my ques... See more

Company replied

Rated 5 out of 5 stars

I purchased a washer online to replace the old one that had just conked out. My order arrived on the day and time as I requested. I was given updates before and during and after delivery. Everyone inv... See more

Rated 3 out of 5 stars

Dishwasher is good and quite. Dishwash time seems long but does a good job. Installation was quite questionable however. I fixed to leak in the drain line connection myself. I also removed the two... See more

Rated 4 out of 5 stars

The Good: Price; Installers arrived within designated window, and removed old appliances and got the new ones in quickly. The bad: Installers did not have tools to unhook water line. Unable to i... See more


Company details

  1. Electronics store
  2. Appliance shop
  3. Computer & Accessories store
  4. Computer Shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Electronic Express - Hermitage

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 5108 Old Hickory Blvd, 37076-2568, Hermitage, Tennessee, United States

  • 1-615 846-1208

3.6

Average

TrustScore 3.5 out of 5

48 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I waited so long for the Samsung…

I waited so long for the Samsung refrigerator panels that I couldn’t wait anymore so I bit the bullet and took what they had stocked. … I hate the colors that I received. So I emailed corporate and told them about my experience. Months have passed and I haven’t heard a thing from them. Too bad because I had a pretty good experience other than having to wait for panels that never came in. I don’t see how you expect someone to wait so long with an incomplete fridge in a brand new home. You should have a better policy set up from the beginning to let the customer know when they order something and it takes almost a year to receive the full product. I will be purchasing new panels and it won’t be from electronic express!

15 December 2022
Electronic Express - Hermitage logo

Reply from Electronic Express - Hermitage

Thank you for the review. Your review has been forwarded to members of management for their own review.

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