Really impressed with Electroquip. Communication was spot on and they were very quick to respond to my queries. Made the whole process incredibly easy. Would definitely recommend.
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See what reviewers are saying
We were recently in trouble when one of our machines went down and we needed Festo parts urgently. We made contact with Electroquip. They sourced us the parts quickly and very competitively priced wi... See more
Perfect execution. I needed a discontinued part (connector) for my 2016 Beneteau MC5. I tried several online websites and several seemed like either a scam or a robot site (i.e. there's nobody to talk... See more
Once again Simon @ Electroquip came to our rescue when we were struggling to obtain a part for a customer. His extensive knowledge allowed him to source an alternative & get everything sorted for us v... See more
Company details
Information provided by various external sources
Electroquip sell Factory Automation to the Automotive, Electronics, Food & Packaging, Power, Process and Petrochemical Industries throughout the World. Electroquip Distributors of Festo, Telemecanique, Weidmuller, Balluff,ABB, Allen Bradley, Burkert, Bussmann, Sick, Lapp Cables, Turck to name but a few and are Stockists of all major Factory Automation components and systems.
electroquip.co.uk Details
Written by the company
- Customer Sevice...
- Whether you’re visiting our showroom or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish.
- Technical Support...
- Our Friendly first class Support team of Qualified Engineers are always available to assist & advise you, from a replacement component to a complete turn key system.
- Widest Range of Products...
- One source for all your Factory Automation Products from the worlds leading manufacturers. Ideally placed to combine the benefits of leading brands with our local industry knowledge, flexibility and scope of supply. Something unusual or not on our list please enquire we are only to happy to try & locate your requirements on an ASAP basis.
- Fastest Delivery...
- A truly responsive sevice - 24/7 We understand the cost of downtime and when you need a rapid response for those emergency situations. We'll be there to help you get back up and running, fast. Next day | Same day - Motor bike delivery for breakdown options. Worldwide > Export - Express delivery services, we have delivery covered to meet or exceed your demands.
- A Name You Can Trust...
- We've been in business over 28yrs and trading online since 1990
Contact info
Glenmore Centre, ME10 3GL, Sittingbourne
- 01795 473714
- info@electroquip.co.uk
- electroquip.co.uk
Very refreshing to find a supplier …
Very refreshing to find a supplier giving such a good service, thank you Lyn
28 July 2017
Unprompted review
A professional and courteous service
A professional and courteous service. I was given the time needed on the phone which helped me determine what was available. Rebecca's efforts to get things right helped our company considerably. Our breakdown was fixed with the parts sourced by electroquip; the express shipping helped too!
9 July 2017
Unprompted review
These guys are awesome.
These guys are awesome.
Sorted me out quick and sharp with good friendly banter. Communication and delivery was lightening quick, and I got a good price.
I'll be back for sure.
Thanks guys!
7 July 2017
Unprompted review
prompt effecient service from Rebecca
prompt effecient service from Rebecca , keen to please.
100%
31 May 2017
Unprompted review
EXCELLENT IN BOTH CUSTOMER SERVICE & TECHNICAL INFO
Customer service and technical back-up excellent. Goods arrived as confirmed with good communication from seller regarding tracking etc.
A pleasure to deal with this company. Highly recommended A+ Many thanks.
18 May 2017
Unprompted review
Web site ok..But despatch was slow …
Web site ok..But despatch was slow especialy when it said item was instock!
11 May 2017
Unprompted review
definitely would recommend
4 May 2017
Unprompted review
Great and easy to use
4 May 2017
Unprompted review
Excelent customer service.
25 April 2017
Unprompted review
Great place to find a lot of …
Great place to find a lot of components.
Delivery can improve further.
13 April 2017
Unprompted review
Very prompt Service.
Very prompt Service.
Team have quoted me price\send me required datasheet\ images.
They had to order stock and during this process, I was kept in loop.
Very happy with service.
5 April 2017
Unprompted review
Excellent service, recommended
Very quick to respond, followed up with a phone call, parts ex-works at an excellent price.
10 February 2017
Unprompted review
service
I have always had a reliable and quick service from Electroquip
2 February 2017
Unprompted review
Unsatisfied again …
My second time using them. First time an item I purchased online wasn't available anymore, this time the item I purchased and ordered online, was an incorrect price and they wanted another £40
How hard is it to advertise the correct prices for the items you sell?
25 January 2017
Unprompted review
Reply from electroquip
Dear Andrew, Thank you for taking the time to leave a review, sorry to hear of your dissatisfaction. We have corrected the price now, sorry we could not sell the low value item at a loss. We have just under 1.2 million products online, these product have on going price fluctuations. It is a very large task managing our portfolio of products. We notified you by telephone within 7hrs of you placing your order, and extended the option to cancel your order for a full refund or proceed with the correct price and pay the difference. You were refunded with conformation within 20 minutes of our conversation. Sincere apologies, if you are of a mind to purchase a part you require again please call before placing an order for a special one off price. Thanks again, Simon Baxter Managing Director at Electroquip Ltd.
Good company
Was impressed by the speed which a price and delivery were available. Item was out of stock at many other suppliers but was available from stock in Electroquip. Have paid for next day delivery.
16 January 2017
Unprompted review
Very Satisfied
First time using Electroequip but they had the part I required and I can't fault their service.
16 December 2016
Unprompted review
Simple, problem free purchase.
This was as easy as it can be to order something. One minor moan; as a VAT registered sole trader, I cannot purchase as a business as I do not have a registration number, so I do not get a VAT invoice. Please make the Business number optional.
21 October 2016
Unprompted review
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