electroquip Reviews 420

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Really impressed with Electroquip. Communication was spot on and they were very quick to respond to my queries. Made the whole process incredibly easy. Would definitely recommend.

Rated 5 out of 5 stars

We were recently in trouble when one of our machines went down and we needed Festo parts urgently. We made contact with Electroquip. They sourced us the parts quickly and very competitively priced wi... See more

Rated 5 out of 5 stars

Perfect execution. I needed a discontinued part (connector) for my 2016 Beneteau MC5. I tried several online websites and several seemed like either a scam or a robot site (i.e. there's nobody to talk... See more

Rated 5 out of 5 stars

Once again Simon @ Electroquip came to our rescue when we were struggling to obtain a part for a customer. His extensive knowledge allowed him to source an alternative & get everything sorted for us v... See more

Company details

  1. Electronic spare parts

Information provided by various external sources

Electroquip sell Factory Automation to the Automotive, Electronics, Food & Packaging, Power, Process and Petrochemical Industries throughout the World. Electroquip Distributors of Festo, Telemecanique, Weidmuller, Balluff,ABB, Allen Bradley, Burkert, Bussmann, Sick, Lapp Cables, Turck to name but a few and are Stockists of all major Factory Automation components and systems.

electroquip.co.uk Details

Written by the company

Customer Sevice...
Whether you’re visiting our showroom or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish.
Technical Support...
Our Friendly first class Support team of Qualified Engineers are always available to assist & advise you, from a replacement component to a complete turn key system.
Widest Range of Products...
One source for all your Factory Automation Products from the worlds leading manufacturers. Ideally placed to combine the benefits of leading brands with our local industry knowledge, flexibility and scope of supply. Something unusual or not on our list please enquire we are only to happy to try & locate your requirements on an ASAP basis.
Fastest Delivery...
A truly responsive sevice - 24/7 We understand the cost of downtime and when you need a rapid response for those emergency situations. We'll be there to help you get back up and running, fast. Next day | Same day - Motor bike delivery for breakdown options. Worldwide > Export - Express delivery services, we have delivery covered to meet or exceed your demands.
A Name You Can Trust...
We've been in business over 28yrs and trading online since 1990

Contact info

5.0

Excellent

TrustScore 5 out of 5

420 reviews

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Rated 5 out of 5 stars

Website needs work but service amazing

Website a bit clunky, I wasn't able to see an estimated delivery date or stock levels and managed to order without making payment. But When I called to pay it was extremely friendly and efficient. I got a part delivered to the UK that was in Germany in 23 hours on a guaranteed next day service, incredible.

13 July 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Electroquip had the parts we needed in stock rather than shipping in to order and they arrived early the next day.

11 April 2020
Unprompted review
electroquip logo

Reply from electroquip

Thank you for taking the time to share your experience. I passed on you details as promised to McLaren Automotive who we are currently working with to produce ventilators for the UK Government.

Rated 5 out of 5 stars

Excellent, efficient service

Highly impressed at the speed and efficiency of our order.

We were at the end of large and increasingly pressured job with a customer. Our head office managed to send us the wrong parts which was going to inevitably delay the job and further frustrate our customer. I searched the market for the components and could only find half the number I needed and even then the delivery time would have had negative consequences on the job.

Electroquip understood the requirement and managed to get the components to us (as promised) next day.

Many thanks especially to Simon for friendly, helpful and efficient response.

5 March 2020
Unprompted review
electroquip logo

Reply from electroquip

Thanks Jon, for taking the time to leave a review for the team Electroquip. Happy to help out next time you require any Weidmuller Products.

Rated 5 out of 5 stars

Excellent customer service

Electroquip were excellent. From them listening to my enquiry and giving helpful technical advice, to sending out my purchase that same day. I only made a small order, which was important to me, but their customer care could not have been better. I would highly recommend them. Thanks again.

10 January 2020
Unprompted review

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