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Elegantgents Reviews 13

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TrustScore 2.5 out of 5

2.5

Health and beauty shop
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Company details

  1. Health and beauty shop

Written by the company

Elegant Gents stemmed off the back of a single individuals frustrations in not being able to easily source his favourite high quality male grooming products. With years of frustration and realising there exist many other men faced with a similar issue, he decided to create a one stop shop hosting the worlds finest brands with a flexible shopping experience. This is where the journey started and one to reach great heights with our concise product selections and daily additions so our customers are never short of their favourite products.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

13 reviews

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Rated 1 out of 5 stars

Absolute scam

Ordered 2 pairs of shorts. Initially it was shown to be shipping from Ireland. When inquiring on status 3 weeks later, suddenly, the order was being filled in China. When I received the order 6 weeks after purchase, it was one pair of shorts that looked nothing like I ordered. When I asked for a refund, they said the product matched my invoice ( total lie), and offered me $5.00 back on a $140.00 invoice. Total scam.

4 June 2025
Unprompted review
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Reply from Elegantgents

Hi John,

I believe there may be some confusion, as this does not relate to our business.

First and foremost, we do not sell shorts or any type of garments, nor do we trade from China. We are a UK-based company specialising in men's toiletries and grooming products. All the products we offer are branded and sourced directly from reputable UK suppliers.

We have never sold clothing items and our operations are solely focused on serving customers within mainland UK.

Best regards,

Rated 1 out of 5 stars

What is received was nothing like what…

What is received was nothing like what was shown that i believed i had ordered. Took 6 weeks to receive my order from china.

28 May 2025
Unprompted review
Elegantgents logo

Reply from Elegantgents

Hi Bill,

I believe you have the wrong company. We are a UK-based company specialising in men's toiletries and grooming products.

We do not operate from China, nor do we use a dropshipping model where suppliers dispatch products on our behalf. We are a UK-based business working exclusively with UK suppliers and distributors, and we only sell to customers within mainland UK.

All of our stock is held and dispatched from our own warehouse located in West Yorkshire, England. It appears there may be a mix-up with another company of a similar name.

Best regards,

Rated 5 out of 5 stars

Excellent unique hair and grooming…

Excellent unique hair and grooming products at a valued price. All products have been of a premium quality and worked wonders. Fast delivery and great communication via email, highly recommend for all

24 April 2022
Unprompted review

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