ElektroStore Reviews 

62
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Excellent service! Ordered an air conditioning unit and got it delivered in less than 24 hours! Tom was amazing in customer service

Rated 5 out of 5 stars

Purchased 2 premier smart heat radiators a fortnight ago, they came on next day delivery and took me roughly 30mins each to install on wall. Initial problem with dodgy thermostat ,but sales team Paul... See more

Company replied

Rated 1 out of 5 stars

Rather opaque pricing. The trade catalogue shows prices which are about 2/3rds that of the website, but nowhere in the trade catalogue does it say you have to buy in bulk to achieve those prices, me... See more

Company replied

Rated 4 out of 5 stars

We bought some new slimline electric storage heaters from Elektrostore last year and so far they have been working very well. Our energy bill is almost half what it was this time last year so we are v... See more

Company replied

Company details

  1. Heating service

Written by the company

The ElektroStore is your one-stop shop for all things electric.

Elektro Store

Written by the company


Contact info

3.7

Average

TrustScore 3.5 out of 5

62 reviews

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No recent history of asking for reviews

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3.7

All reviews

(62)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Good products & fast despatch

Broad range of electrical products at competitive prices. Fast despatch too. Recommended.

15 September 2016
Unprompted review
ElektroStore logo

Reply from ElektroStore

Good Morning Mr Craddock! Thank you for your review.

Its great to hear that you are happy with the heater and service you received. Thank you for recommending us in future! We hope to be able to help you again later on.

Thanks for choosing Elektrostore!

The Team @ Elektrostore

Rated 5 out of 5 stars

Very Satisfied

Everything went very smoothly from ordering to delivery. I installed the heater myself and it was no bother. The staff I dealt with have been friendly and courteous, including a courtesy call to see how I was getting on. The heater is easy to use and has made a big difference in a room that really needed it! I am considering further purchases depending on the sale of an alternative property and may not know until next year. Thanks for your help. Would recommend!

14 September 2016
Unprompted review
ElektroStore logo

Reply from ElektroStore

Good Morning Nicky - thanks for your review!

We are always pleased to receive customer feedback and it's great to know you enjoyed your customer journey with Elektrostore! Thank you for recommending us in future. We look forward to the opportunity to help you again later on!

Thanks for choosing Elektrostore.

The Team @ Elektrostore

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