Great price, very quick delivery when items are in stock. They are very good at keeping you updated regarding timescales for items when out of stock and, if they are let down by third party stockists... See more
Company replied
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Review summary
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Easy to use website a good selection of Warhammer AOS products. Items are packaged well, and have always arrived in a good condition, no squashed or dented boxes. Delivery is fast, normally next, at m... See more
Company replied
I order regularly from Element Games and enjoy fast dispatches and shipping every time. Issues are not the norm however when issues do occur they're always fast to act and happy to help. Could... See more
Company replied
I’ve been a customer of Element Games for a number of years and have always found their customer service to be excellent. A recent purchase contained some broken items, no fault of EG as the items wer... See more
Company replied
Company details
- #13 of 123 best companies in Game Shop
Written by the company
Customer Service team available 8am-6pm.
Element Games - Wargaming Webstore
Written by the company
- Low Prices. Same Day Dispatch. First Class Delivery.
Contact info
1st Floor, Hallam Business Centre, Hallam Street, SK2 6PT, Stockport, United Kingdom
- 0161 509 5940
- support@elementgames.co.uk
- elementgames.co.uk
4.9
Excellent
20K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast delivery
the delivery of the item was spot on and reasonable prices and a all round good selection very happy with my order, 5 star
9 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Varnish and paint arrived well packed…
Varnish and paint arrived well packed in less than 24hours.
9 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Excellent fast service.
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Arrived very quickly
Arrived very quickly, well packaged and a great complimentary sticker
8 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
I have used element many times and the…
I have used element many times and the service is always great. Thank you.
8 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
The quickness of postal delivery was so…
The quickness of postal delivery was so fast 🏃♀️ brilliant
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
I got a sticker and a custom element…
I got a sticker and a custom element games rock candy, (which was very tasty and impressively made BTW) along with my order, for free. Element Games be the best
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Good communication and speedy dispatch
Good communication and speedy dispatch. Product arrived quickly and in great condition.
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Brilliantt
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Fast delivery / Great customer support
I've ordered from Element Games a few times now (primarily Warhammer 40K things) over the last 12 months and every single time I have had a great experience.
The odd time I have had an issue (normally a delay due to supply dispatches) when i've contacted support they've been fantastic and helped me out each time. As well as this every order has come within 1-2 working days from initial ordering (bar those hit with delays to ship out!). The team behind this have honestly become my go to place to purchase miniatures / paints / anything revolving around the hobby that they offer. Would highly recommend!
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Fast reliable service that gives back…
Fast reliable service that gives back to content creators.
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Good price
Nice discount on models which is always nice! Free delivery as well along with great packaging. One of my favourite online sites for purchases.
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
Excellent service and delivery.
Website was easy to navigate. Found everything I needed quickly and easily.
Delivery was exactly as advised and packaged well and snug.
What more could you ask for?
7 April 2026
Reply from Element Games
Hi there,
Thank you so much for your order and feedback! We look forward to hearing from you again!
Kind regards,
Luke
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