Elementis Boiler Experts Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are knowledgeable and take pride in their work. Many people highlight the thoroughness of the service, with issues being identified and resolved effectively, and appreciate being kept informed throughout the process. Consumers frequently mention the punctuality of the team, the cleanliness of their work, and the clear explanations provided. The service is often described as outstanding, reliable, and highly recommended for both installations and annual maintenance.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant took time to explain what he would need to do in the installation. Kept us informed when he would be arriving which was a great touch. He spotted an issue in our loft that could have been di... See more

Company replied

Rated 5 out of 5 stars

We booked a boiler strip down service and it was nothing short of professional. We were regularly kept informed via email and text of our upcoming appointment and estimated arrival time. The service... See more

Rated 5 out of 5 stars

A year ago Grant Chaney (Elementis Boiler Experts) installed our new boiler (Ideal) and the time came around for its first annual service. I was able to book a service slot within 10 days. Grant arriv... See more

Company replied

Rated 5 out of 5 stars

Grant from Elementis Boiler experts are super efficient. He serviced our boiler to a high standard . The best of all is that we are on a recall system and get a reminder every year that our service... See more

Company replied


Company details

  1. Heating service

Written by the company

shoulders above the rest with our quality of workmanship and the way we treat our customers. We pride ourselves on treating each and every customer like they're the only customer we have and treat their homes with the utmost respect. The job will be completed to budget, in the time we promised to the highest standards, boilers are the only thing we do and we do it the best in the business. We have over 300+ ⭐️⭐️⭐️⭐️⭐️ Online Reviews from Google, Which? Trusted Traders, Trading Standards, Trustpilot and Facebook


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

5-star
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Rated 5 out of 5 stars

Boiler replacement - brilliant!

Great experience with Grant in Colchester. Very professional from start to finish and sensible upfront pricing. Reassured about the job in hand, boiler service and replacement all completed within a week. Clean and tidy job - would definitely use again!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service - again!!

Grant has maintained my boiler for over 3 years, including installing a replacement. In every aspect of his work he is highly professional, competent and reliable. On one occasion, due to freak weather conditions, he could not determine a possible fault with the boiler, and as such refused payment. I would recommend Grant unreservedly

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, easy to book. Arrived on time and completed the job leaving no mess. Highly recommended.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend

We have used Grant previously for boiler services, then he came out for an urgent repair when we moved house. We have just had a new boiler fitted by Grant and his brother; both are very friendly, approachable and tidy. Their work has been completed to a high standard at a very reasonable price. Would recommend Elementis to anyone needing a boiler service, repair or replacement.

Thank you both Grant and Dale.

25 February 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for the great review Verity

Rated 5 out of 5 stars

Professional, on time, trusted

Grant was extremely professional and helpful. Not only provided quick and competitive quote over the phone but also managed to adjust his schedule to accommodate my appointment which I needed to be arranged as soon as possible. He kept me well informed, providing updates on both arrival time (with no delays) and during conducting the work. The job (gas pipe removal and capping) was completed promptly and I could not be more happy with the final results. Moreover, he was so kind with the final payment which was reduced compared to the original quote due to the volume of work occurred to be less than anticipated. It only shows how honest and trusted Grant and the entire company is by this gesture. I would definitely recommend him to anyone!!! :)

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant professional service

Brilliant professional service. Always use these guys for our boiler servicing and repairs!

12 February 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Great communication

Great communication. Friendly, knowledgeable staff. Swift and clean work. Highly recommend

13 February 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

I have been using Elementis since 2020.

I have been using Elementis since 2020.
I always get a reminder a month before and the booking system works so well.
very experienced gas safe technician and honest and good prices.

3 February 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Came promptly!

Came promptly!
Within a couple of days. Fixed problem quickly and effectively .

23 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Grant from Elementis arrived on time…

Grant from Elementis arrived on time and worked efficiently on the boiler service. He offered advice for the future too. I have no hesitation in recommending him and I will continue to use him for the annual service.

29 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Great plumbing company

Grant and his team are excellent. I've always found them reliable and hard working. I would recommend them to anyone who needs help with a plumbing issue. They installed a new boiler when we were freezing and our old boiler had given up. Grant talked us through the options available and didn't push for a hard sell. They have since helped us with any issues we may have had elsewhere in the house and serviced the boiler yearly. Very glad to have found a service we can trust and rely on.

27 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Professional heating service.

Grant is very organised and has a great system for booking appointments and following up with reminders for a boiler service. It means I don’t have to remember. Grant is very professional and treats your home like his own, even down to the simple things like wearing shoe covers. We have had a new boiler and two services since then.

27 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Replacement boiler

Really pleased with the service received from Elementis. They were recommended and worked fast and efficiently. Thankyou

17 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Great service

Great service. Very professional

16 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

Rated 5 out of 5 stars

Elementis fitted my new boiler quickly…

Elementis fitted my new boiler quickly and efficiently. Grant and his crew were professional and friendly. The work was carried out to a good standard and I would highly recommend then

14 January 2025
Unprompted review
Elementis Boiler Experts logo

Reply from Elementis Boiler Experts

Thank you for taking the time to leave us a review, we really appreciate your effort.

Best regards

Gant @ Elementis

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