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Elementshop Reviews 241

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TrustScore 4.5 out of 5

4.7

Construction & Manufacturing
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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering and the competitive pricing, often finding the best deals here. The website is consistently praised for being user-friendly, well-designed, and making it simple to find products and complete purchases. Reviewers are also very satisfied with the fast and free delivery service, with many receiving their orders the next day. However, some people were dissatisfied with the return policy, citing issues with restocking fees and collection charges for unopened items. Additionally, a few customers noted discrepancies between the advertised standard delivery cost and actual charges, particularly on larger orders.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and reasonable pricing, with some... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process quick, simple, and easy... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting free and fast next-day... See more

Product

Users describe positive interactions with product, often finding exactly what they need at competitive... See more

Website

People report positive experiences with the website, consistently finding it easy to use and well-designed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong spec and called Elementshop - answered the phone really quickly and were super helpful- they credited the wrong order immediately so I could reorder . Will definitely order with th... See more

Rated 5 out of 5 stars

Amazingly good shopping experience. Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system. I ordered it at 4.30pm on Friday & it arrived a... See more

Rated 5 out of 5 stars

I called the depot and they were super helpful and next day delivery for free. Amazing - really great site - better choice than amazon or any other supplier - highly recommend.

Rated 5 out of 5 stars

Element Shop had the best price for the item I was looking for. Ordering on their website was very easy and dispatch took place within minutes! Item was delivered on time. Overall an excellent service... See more

Company details

  1. Construction & Manufacturing

Written by the company

ElementShop specialises in the supply and design of underfloor heating systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super easy buying experience

Replacing a phased out and frankly unnecessarily fiddly old Devireg 550 thermostat controller, the latest one is a touchscreen with intuitive buttons and features, not like the old one that needs all sorts of long press, short press, click twice and thrice nonsense just to set basic values.

Found this shop online for this purchase, piece of cake buying experience and next day delivery for free, will absolutely use them again if the need arises.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly good shopping experience.

Amazingly good shopping experience.
Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system.
I ordered it at 4.30pm on Friday & it arrived at lunchtime today (Saturday) by DHL.
Would recommend to anybody who wants great service.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Prompt, competent, patient and polite service; generally excellent in terms of product selection and delivery.

17 November 2025
Unprompted review

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